<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Director of Player Development the incumbent builds and maintains relationships with targeted guests through personal contact by phone and in person in order to generate incremental gaming revenues.

Essential Job Functions:

<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>Build and maintain relationships with guests and market our gaming product and amenities to valued guests.</li>
<li>Increase the growth of gaming revenues through development of a targeted customer base.</li>
<li>Track guest’s visits, arrange accommodations and provide complimentaries according to established guidelines.</li>
<li>Greet guest in the casino and participate in social events and special promotions.</li>
<li>Issue Player’s Club cards and promote the program and related promotions.</li>
<li>Research, update, and organize personal player information to ensure accurate and proper communication.</li>
<li>Ensure the protection of guests’ rewards and credit lines.</li>
<li>Effectively handle customer complaints and discrepancies in an efficient and courteous manner.</li>
<li>Provide special services to include food, beverage, transportation, cross-property events and Player’s Club programs.</li>
<li>Telemarket to active and inactive guests by mail and phone to further develop brand loyalty and visitation to the Hard Rock Hotel and Casino and report the results of these efforts.</li>
<li>Assist in the development of incentive programs, host goals, special events and marketing programs.</li>
<li>Maintain up to date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.</li>
<li>Maintain up to date knowledge of competitors’ promotions.</li>
<li>Respond to Player’s Club letters and customer service survey results and communicate that information to the appropriate department manager.</li>
<li>Safeguard the confidential nature of all departmental and company records.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications

High school diploma or equivalent required and three (3) years host experience or three (3) years in a supervisory capacity in gaming machines or table games or the equivalent combination of education and experience. Bachelor’s degree in Accounting, Business Administration, Finance or Marketing preferred.

Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>

#ProfHotJobs 

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PLAYER DEVELOPMENT - EXECUTIVE HOST (Seminole Hard Rock Hotel & Casino Hollywood)

<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
 
Responsibilities
Model Marketing Cocktail Server are an élite, experienced group of professionals that have an acute attention to detail, can be flexible and adjust to their surroundings, and are able to have fun and seem carefree in a very fast-paced environment. Moreover, they are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events.

ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Model Marketing Cocktail Server is responsible for providing quality guest service while preparing and serving tableside beverages and, on occasion, food and amenities on a timely manner</li>
<li>Responsible for handling cash and credit card transactions at the Point of Sale system (POS)</li>
<li>Initiates and engages in conversation with all guests in a professional and friendly manner</li>
<li>Ability to pour drinks and mix well-balanced cocktails and shots following standard recipes</li>
<li>Acts as an ambassador of the venue, markets the venue and all products offered to the targeted customer base</li>
<li>Collects customer information for the venue database, while constantly striving to increase the size of their personal clientele</li>
<li>Meets marketing requirements established by management, as per the Company's Marketing Requirement Plan</li>
<li>Prepares all products according to established venue recipes, focusing on proper portion size control</li>
<li>Exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique</li>
<li>Provides each customer with a properly itemized bill and secure payment according to established venue procedures</li>
<li>Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises</li>
<li>Communicates with management, VIP hosts &amp; service team to rectify any and all customer needs, comments or incidents</li>
<li>Ensures that assigned area, side station, tables and POS stations are clean and well stocked at all times</li>
<li>Communicates and works with all support team to ensure inventory is maintained at established par levels</li>
<li>Adheres to all established policies, procedures and guidelines</li>
<li>Maintain excellent customer service skills &amp; high service standards in a constantly changing environment</li>
</ul>
 
Qualifications
<ul>
<li>Must be 21 years of age or older</li>
<li>A minimum of two (2) years of experience in a high volume, service focused restaurant or nightclub</li>
<li>Previous cocktail serving experience in a high-volume nightclub environment preferred </li>
<li>Must possess a valid alcohol awareness card and a health department card</li>
<li>Must be self-motivated, constantly striving to improve skills and knowledge </li>
<li>Must be fluent in the English language, both written and oral, multilingual skills is a plus</li>
<li>Previous modeling experience preferred, but not required</li>
<li>Must have strong knowledge of spirits, wines, champagne and mixed cocktails</li>
<li>Must be able to mix well-balanced cocktails and shots</li>
<li>Must be able to operate point of sales systems terminal</li>
</ul>
Social Media Requirements:
<ul>
<li>Must meet social communication standards and requirements in promoting and marketing the venue</li>
<li>Must use personal social media accounts to market the venue</li>
<li>Must use the following social media platforms for work: Twitter, Facebook, and Instagram</li>
<li>Must develop personal clientele list </li>
<li>Participate and appear in marketing, publicity or media materials</li>
<li>Must market and promote venue specific events</li>
<li>Must adheres to all specified marketing requirements and guidelines </li>
</ul>
ADDITIONAL REQUIREMENTS:
<ul>
<li>Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation</li>
<li>Requires the ability to work within a team environment</li>
<li>Must be able observant and quick to respond to various situations while multitasking</li>
<li>Cordial relations with co-workers </li>
<li>Anticipate guest needs </li>
<li>Provide guests with information and directions </li>
<li>Adhere to all Standard Operating Procedures </li>
<li>Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores </li>
<li>Provide information to guests regarding our venues, menus and pricing </li>
<li>Recognize and identify regular guests and repeat business, using their name whenever possible </li>
<li>Maintain line of sight / atmosphere control by circulating through your work area throughout shift </li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise</li>
<li>Must be able to lift and carry a tray, weighing a minimum of 25 pounds in a busy, crowded and dimly lit environment</li>
<li>Must be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venue</li>
<li>Must be able to stand; walk; use hands handle, or feel; reach with hands and arms, talk or hear; and taste or smell</li>
<li>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus</li>
</ul>

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

COCKTAIL SERVER - MKT NIGHT CL

<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
 
Responsibilities
Under the direction of the Nightlife Security Department supervisors and managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization as well as those of its guests and team members. Promotes an outgoing, friendly guest oriented demeanor at all times. Duties include, but not limited to:

ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Ensure that nightclub security is provided for all transfers of monies within the casino and hotel areas of the complex.</li>
<li>Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.</li>
<li>Prepare detailed incident reports in a clear and precise manner.</li>
<li>Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.</li>
<li>Assist in the coordination and resolution of emergency situations.</li>
<li>Assist in maintaining proper key control.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
High School Diploma or equivalent is required and a minimum of one (1) year of comparable experience required, or the equivalent combination of education and experience. Must possess at least one (1) year of customer service experience. Prior law enforcement or military experience highly preferred.

Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

SECURITY OFFICER NIGHT CLUB

<h3>Job Description</h3>
Job Description
Overview

The Customer Engagement Director is the Marketing owner for CRM platforms (Salesforce and Acoustic Campaign) and manages campaign operations on behalf of multiple lines of business. Responsibilities include end-to-end campaign management from brief through creative, coding, testing, launch and post-launch reporting.

The Customer Engagement Director will collaborate with stakeholders to define and implement the company’s overall customer experience strategy, including web, mobile, CRM, SMS, push messaging, email, and more to provide solutions based on consumer insight and data. He/she will partner with various teams within the Seminole Hard Rock Support Services enterprise to develop next gen CRM strategy, capabilities and processes to deliver personalized, customer-centric marketing campaigns across multiple digital channels and touchpoints.

The ideal candidate for this role is a proven data-driven, creative, strategic thinker who is able to launch projects on time and error-free. He/she has an excellent grasp of complex Marketing systems, effective documentation skills, and demonstrable digital marketing technology project / program management expertise. Significant experience in email and mobile push campaign segmentation and creative development is a must, as well as familiarity with database marketing and customer lifecycle management. This individual will thrive in a fast-paced, highly collaborative environment and is able to effectively partner with IT.

What We Offer:
<ul>
<li>Paid Weekly</li>
<li>Competitive Health Plans</li>
<li>Training and Development</li>
<li>Tuition Reimbursement</li>
<li>Team Member Discounts</li>
<li>Much More!</li>
</ul>
 
Responsibilities
<ul>
<li>Manage a small team to launch email and mobile push campaigns via Salesforce Marketing Cloud, Acoustic Campaign and other ancillary platforms</li>
<li>Implement complex automated campaigns in collaboration with agencies and internal partners</li>
<li>Visualize the entire customer journey to develop a comprehensive Email engagement strategy for each line of business to drive conversion, alleviate friction and create a positive experience</li>
<li>Work collaboratively to develop a customer experience strategy that unites and streamlines business processes and enhances team member productivity through effective approaches to system integration and data quality</li>
<li>Champion and advocate for customer-centric marketing and CRM tools that enable world-class cross-functional collaboration and data-insights, a single view of the customer from prospect to customer service, and process productivity to drive business goals</li>
<li>Negotiate business terms with service providers and ensure invoices are paid in a timely fashion</li>
<li>Identify opportunities to improve marketing processes, including opportunities to automate, and launch those projects</li>
<li>Use insights to design new messaging/tactics and optimize existing messaging/tactics throughout the customer journey, including creative, segmentation, cadence, frequency, testing and automation</li>
<li>Educate partners about trends in the CRM space, including thought leadership, ecosystem providers and technology changes that impact strategy</li>
<li>Lead User Acceptance Testing for CRM functionality</li>
<li>Assist in the project definition, strategy creation, and accountability of key marketing projects</li>
<li>Work with key stakeholders to document and validate business objectives and requirements</li>
<li>Manage prioritized project scope and changes, ensuring solutions are standardized, globally scalable, and flexible</li>
<li>Communicate proactively with lines of business and champion Email projects on their behalf</li>
<li>Work with Data Security team to ensure compliance with local and global regulations</li>
<li>Responsible to and consistently meets the needs of internal clients. Delivers projects and assignments on time.</li>
<li>Provide reporting regarding project milestones, deliverable, dependencies, risks and issues</li>
<li>Translate, communicate, and prioritize business requests to our development team</li>
<li>Manage all aspects of email delivery including platform management, creative review / approval, list creation, deployment and analysis</li>
<li>Partner with stakeholders, internal users, customers and development team to gather feedback on the marketing platforms to be used for continuous improvement efforts</li>
<li>Hire, develop, manage and inspire the marketing engagement team, including cross-functional teams.</li>
<li>Acts as a role model and coach while developing employees at all levels using consistent approachable demeanor and clearly articulating objectives.</li>
<li>Develop and conduct regular training sessions for employees and new hires.</li>
<li>Build and execute campaigns and reporting as needed.</li>
<li>Perform other job-related functions as assigned</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor’s degree in Accounting, Business Administration, Finance or Marketing preferred</li>
<li>10+ years of marketing automation and CRM management experience</li>
<li>Strong understanding of integrated marketing communications (including but not limited to email, SMS, in app messaging, push messaging, direct mail, loyalty programs)</li>
<li>Strong understanding of integrated marketing platforms and how to use them (including but not limited to email, SMS, in app messaging, push messaging, direct mail, loyalty programs)</li>
<li>Strong communication and team leadership skills</li>
<li>Experience implementing and utilizing an Enterprise-grade CRM Platform</li>
<li>Experience with Salesforce Marketing Cloud or Acoustic</li>
<li>Experience managing teams to develop creative, build HTML, develop APIs, segment lists and test functionality</li>
<li>Project management skills to prioritize and drive initiatives forward</li>
<li>Requirements gathering methodology and experience with Agile processes (preferred)</li>
<li>Experience with analytics tools</li>
<li>Dynamic confident personality with ability to successfully drive projects with minimal guidance Ability to multi-task with critical deadlines, work successfully with teams, and work under pressure</li>
</ul>

DIRECTOR - CUSTOMER ENGAGEMENT

<h3>Job Description</h3>
Job Description
Overview

Our Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
Under the direction of the Production Manager this team member’s duties include, but not limited to maintaining and operating all Live &amp; Portable Audio/Video equipment on the property. They must also possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.

Essential Duties and Responsibilities:
<ul>
<li>Maintain the Live Sound Venues for the property and troubleshoot malfunctions and/or audio &amp; video shorts when necessary</li>
<li>Stage Management and Production for the Live Entertainment throughout the property.</li>
<li>Produce and schedule all live entertainment in a timely manner throughout casino for marketing promotions and special events.</li>
<li>Ability to assist local entertainers with sound before and after their scheduled performance time as needed.</li>
<li>Must possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.</li>
<li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Other assignments as directed.</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication</li>
</ul>
 
Qualifications
<ul>
<li>To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</li>
<li>Ability to work flexible schedules, including nights, weekends and holidays is required.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
<li>Must be able to function in non-standard situations where some judgment must be exercise.</li>
<li>Proficient knowledge of Microsoft Office, the ability to conduct effective internet research. The ability to understand and read basic CADD drawings is recommended but not required.</li>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.</li>
<li>High School Diploma, GED or trade school certificate required, and 1 – 3 years of related experience, or an equivalent combination of education and experience. </li>
<li>The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.</li>
<li>Must be able to lift up to 50 pounds. Requires frequent standing, walking, and some sitting. Must be able to reach with hands and arms, and stoop, kneel, crouch, or crawl. Specific vision abilities required for this position including good close, distance, color and peripheral vision and depth perception.</li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

TECHNICIAN I - ENTERTAINMENT - FT

<h3>Job Description</h3>
Job Description
Overview
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:
 
<ul>
<li>Patient-Centered</li>
<li>Value Employees</li>
<li>Respect for Diversity</li>
<li>Nimble</li>
<li>Fight for What’s Right</li>
</ul>
Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health. 

STILL INTERESTED? Please continue!
 
Responsibilities
A Pharmacy Technician contributes to AHF by demonstrating the competencies of a Level I Technician as described in the Scope of Practice and Responsibilities found in the AHF Pharmacy Policy, Procedure and Training manual, in addition to the specifics of the job classification below.
 A Pharmacy Technician enhances the reputation of AHF by Being sensitive to the “stigma” of HIV and associated comorbidities, understanding the difficulty of treating chronic diseases, barriers to care, and the importance of patients’ needs to maintain anonymity and privacy.
 You will be a passionate advocate for our top initiatives.
 To be successful as a Pharmacy Technician it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
 AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
 The Pharmacy Technician will work as a part of a close-knit team to establish and maintain good working relationships with healthcare providers, staff and referral sources to facilitate the exchange of patient demographics and medication treatment plans.
 Licenses and Certifications: State pharmacy technician license required. PTCB, IMZ, CPR preferrable.
**Bilingual Spanish preferred

#LI-SB1
#INDAHF
 
Qualifications
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Pharmacy Technician

<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits!

SECURITY OFFICER I - HARD ROCK LIVE - OC

<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Front Desk Manager, the incumbent is responsible for accurate rating of rooms and ensuring the room rack is properly adjusted at all times.
 
Essential Job Functions:

<ul>
<li>Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack.</li>
<li>Running alert date reports</li>
<li>Reviewing out-of-order and off-market rooms on a daily basis for validity.</li>
<li>Answering incoming phone calls and responding to guest requests.</li>
<li>Responding to guests checking out via video check-out.</li>
<li>Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. Bachelor’s degree preferred. 

Additional Requirements:

<ul>
<li>Ability to work flexible schedules, including nights, weekends, and holidays as required. </li>
<li>Must possess strong mathematical skills specific to position responsibilities.</li>
</ul>
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>

#ProfHotJobs

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

FRONT DESK AGENT - PT

<h3>Job Description</h3>
Job Description
Overview
The Systems Analyst I role works within the Seminole Hard Rock Support Services IT department and supports a rapidly expanding, globally recognized brand. The System Analyst is responsible for understanding the products they support and implement at a technical level. This role configures, supports, maintains, and implements applications and hardware based on requirements and business needs. The Systems Analyst I works with a variety of members in all departments within the technology team as well as with external vendors and/or partners. He/she is an active participant in meetings and discussions about vendor products and how they are utilized within the organization, as well as how they fit in the technology stack. 
 
Responsibilities
Essential duties include, but are not limited to:
<ul>
<li>Provide hardware support for front-of-the-house applications.</li>
<li>Assist with resolving outstanding issues reported in the ticketing system by the business.</li>
<li>Support new openings with on-site technical and operational support.</li>
<li>Contribute to the development, updating, and maintenance of clear, comprehensive technical and user documentation.</li>
<li>Configure new and existing applications in accordance with established specifications.</li>
<li>Adhere to operational IT processes and procedures.</li>
<li>Escalate complex issues to appropriate team members as necessary.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor’s degree in computer science or business administration OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.</li>
<li>1-3 years of experience supporting retail, restaurant, or hospitality systems highly desirable. </li>
<li>Self-motivated, organized, and detail oriented.</li>
<li>Ability to thrive in a fast paced and team-oriented environment. </li>
<li>Strong problem-solving skills and analytical mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven ability to work in a cross functional team. </li>
<li>Willingness to travel as required by IT Management (domestic &amp; international).</li>
<li>Experience working in a hospitality related industry a plus. </li>
<li>Familiarity with point-of-sale, inventory systems, seating system, KDS a plus.</li>
<li>Multi-lingual a plus.</li>
</ul>

SYSTEMS ANALYST I - RETAIL & RESTAURANTS

<h3>Job Description</h3>
Job Description
Overview

The Purchasing Coordinator supports the efforts of the Purchasing Department.
 
Responsibilities
<ul>
<li>Data entry and buyer support.</li>
<li>Spreadsheet creation and maintenance.</li>
<li>Rebate tracking, file maintenance, and other record keeping functions.</li>
<li>Interfaces at all levels with vendors. </li>
<li>Interfaces internally with employees and co-workers to determine exactness of materials/services</li>
<li>Maintains current knowledge of purchasing policies and procedures, quotations, different types of purchase orders, vendor confidentiality, etc</li>
<li>Performs other duties and responsibilities as assigned.</li>
<li>Expedites delivery of goods, items and services. </li>
<li>Must adhere to the Support Services Policies and Procedures.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do</li>
<li>Exhibit conduct in accordance with all company and departmental policies and procedures</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations</li>
<li>Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li>
</ul>
 
Qualifications
<ul>
<li>Minimum one year of clerical/invoicing/purchasing experience</li>
<li>Strong Microsoft Office skills including Word and Excel</li>
<li>Ability to add, multiply, divide and calculate weighted averages and percentages</li>
<li>Strong organizational skills and attention to detail</li>
<li>Personable and ready to offer quality service to staff, vendors and guests</li>
<li>Ability to read, write and interpret policies, instructions, etc.</li>
<li>Experience with scheduling and preparing space, equipment and materials for on and off site meetings</li>
<li>Experience with Stratten-Warren preferred</li>
<li>One or more years of F &amp; B purchasing experience preferred</li>
<li>Background checks may include, but are not limited to:</li>
<li>Criminal Background Check</li>
</ul>
 
Work Environment:
<ul>
<li>Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
</ul>
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
</ul>

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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