<h3>Job Description</h3>
Job DescriptionDescription:
The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in insuring customer satisfaction.
Duties:
<ul>
<li>Obtain customer and vehicle information.</li>
<li>Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer pay and warranty service</li>
<li>Listen to and help interpret customers’ statements accurately</li>
<li>Learn and retain customers’ names.</li>
<li>Secure agreement from customer before repairs begin.</li>
<li>Cover estimate of cost, and approximate time when car will be completed</li>
<li>Use prescribed service aids in a manner that will increase customer satisfaction and service sales.</li>
<li>Actively promote service sales and look for opportunities to foster and suggest new or used car sales</li>
<li>Promptly and professionally answering service calls and setting and confirming appointments.</li>
<li>Coordinate with technicians to ensure timely completion of services while maintaining high-quality standards.</li>
<li>Prepare a complete and accurate estimate of cost for labor and parts.</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently.</li>
<li>Verify that the final invoice reconciles with the work performed on the repair order.</li>
<li>Stay informed about new products, services, and industry trends to provide knowledgeable recommendations to customers.</li>
<li>Demonstrate professional personal behavior; conduct oneself in a manner that brings credit to the dealership.</li>
<li>Dress in a manner that is in accord with the policy of the dealership; treat all customers in a helpful and courteous manner and strive for complete customer satisfaction in every case</li>
</ul>
 
Requirements:
<ul>
<li>Ability to use computer technology (ie: Reynolds &amp; Reynolds.)</li>
<li>Proven experience in automotive service or sales is preferred.</li>
<li>Valid drivers license and good driving record.</li>
</ul>

Service Advisor

<h3>Job Description</h3>
Job Description
This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service.&nbsp;
Responsibilities
<ul>
<li>Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention</li>
<li>Return missed phone calls, email in no less than 5 minutes</li>
<li>Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention</li>
<li>Accurately record issues and data into Dealer Management System. Attention to detail critical</li>
<li>Conduct Transactions w/ system; walk customer through correction and provide summary</li>
<li>Communicate estimated completion time, regular updates and follow through on each customer vehicle</li>
<li>Coordinate the detail of every vehicle prior to delivery</li>
<li>Coordinate the delivery time or pick up with each customer</li>
<li>Follow up with Customer on services provided; ensure they are satisfied with the work performed</li>
<li>Order parts</li>
</ul>
Requirements
<ul>
<li>Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles</li>
<li>Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment</li>
<li>Understanding of basic automotive techniques related to repair and servicing of automobiles</li>
<li>Ability to follow oral and written instructions with attention to detail</li>
<li>Willingness to learn new and innovative automotive technologies</li>
<li>Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public</li>
<li>Perform detailed daily record keeping and reporting</li>
<li>Effectively handle multiple priorities, organize workload, and meet deadlines</li>
<li>Work in a team-based environment and achieve common goal</li>
<li>High School diploma or equivalent</li>
<li>Dealer Management System(s), Outlook, and MS Office</li>
<li>Associate Degree or certificate in Automotive Technology, preferred</li>
<li>Retail automotive service experience, preferred</li>
<li>Must have and maintain a valid driver’s license and an acceptable and safe driving record</li>
<li>Must have two years of driving experience</li>
</ul>

Service Advisor Automotive

<h3>Job Description</h3>
Job DescriptionSalary: 100,000-200,000+ 
A1 Body and Glass is currently interviewing individuals for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous months financial metrics to identify opportunities and trends. A Collision General Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with A1s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards. 
What are the day-to-day responsibilities? 
<ul>
<li>Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business</li>
<li>Engaging and motivating the team to achieve key goals, performance expectations and A1s best practice processes</li>
<li>Attracting, developing and retaining the very best talent for the company</li>
<li>Creating exceptional customer experience to drive customer loyalty</li>
<li>Developing and maintaining productive relationships with all our partners</li>
<li>Driving the business through a high level of involvement in the day-to-day operations</li>
</ul>
 
What are the requirements for this job?
<ul>
<li>High School diploma or equivalent</li>
<li>Automotive General Manager experience</li>
<li>Ability to set and achieve targeted goals</li>
<li>Proven ability to attract, develop and retain great talent</li>
<li>Strong financial and business acumen and the ability to drive revenue and profitability</li>
<li>Demonstrated communication and interpersonal skills</li>
<li>Organization and follow-up skills</li>
<li>Experience and desire to work with technology</li>
<li>Valid in-state drivers license and have and maintain an acceptable, safe driving record</li>
</ul>

Collision Center Manager

<h3>Job Description</h3>
Vessel Compliance Officer – Permanent – Ft Lauderdale, FL – Competitive package
 
This is an excellent opportunity to join a global yacht management company based in Ft Lauderdale, FL.
 
As part of the Vessel Compliance team within Yacht Management, you will help ensure that our managed yachts meet regulatory requirements and maintain up to date certification. You will support the day to day compliance work across the fleet, including reviewing vessel documentation, checking crew records, and assisting with internal audits and planned visits.
 
Responsibilities include:
<ul>
<li>You will work closely with Captains, DPAs, Technical Managers, and other internal teams to help keep vessels operating safely and compliantly.</li>
<li>Monitor and ensure yacht compliance with applicable laws and standards, including USCG, Flag State, IMO, MARPOL, SOLAS, ISM/ISPS</li>
<li>Maintain accurate and up-to-date compliance records, certificates, safety documents, vessel manuals, and inspection reports.</li>
<li>Track expiration dates of all mandatory licenses, surveys, insurance, and safety equipment certifications; coordinate timely renewals.</li>
<li>Prepare vessels for external audits, surveys, port state inspections, and Flag State visits.</li>
<li>Serve as a key point of contact for owners, captains, and crew regarding compliance matters</li>
<li>Provide guidance on Flag State selection, registration, documentation, and crew certification requirement.</li>
</ul>
 
Experience Required:
<ul>
<li>Knowledge of maritime regulations (USCG, IMO, MARPOL, SOLAS, ISM, ISPS, MLC, Flag States)</li>
<li>Experience in yacht management, vessel operations, maritime compliance, or similar marine industry role.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Strong communication skills, with the ability to interact professionally with yacht owners, captains, and regulatory bodies.</li>
<li>Ability to travel to marinas, shipyards, and vessels as required</li>
</ul>
Preferred
<ul>
<li>STCW training, maritime college degree, or relevant maritime certifications.</li>
<li>Familiarity with ISM Code and yacht-specific safety systems.</li>
<li>Experience working with private or charter yachts</li>
</ul>
 
You must have the right work in the United States to be considered. You will receive a competitive base salary and benefits package including PMI &amp; 401K
 
To apply, please contact Tom Settle on +442392 322359 or send your resume to <a href="mailto:tsettle@navis-consulting.com" target="_blank">tsettle@navis-consulting.com</a>

Vessel Compliance Officer

<h3>Job Description</h3>
Job Description
Tire Kingdom &amp; Mavis Tires &amp; Brakes at Discount Prices - Automotive Assistant &amp; Service Managers
 
Tire Kingdom is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Lantana, FL area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. 
About the Position of Assistant Manager
As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members
About the Position of Service Manager
The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Employee Benefits
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.
Qualifications
We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.
 
What are you waiting for? APPLY NOW!
Candidates can apply online at <a href="http://www.mavis.com/careers" target="_blank">www.mavis.com/careers</a>. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.
For more information about Mavis, please visit <a href="http://www.mavis.com" target="_blank">www.mavis.com</a>.
 
Mavis is an Equal Opportunity Employer
Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting <a href="mailto:HRConnect@mavistire.com" target="_blank">HRConnect@mavistire.com</a>. 
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to <a href="mailto:HRConnect@mavistire.com" target="_blank">HRConnect@mavistire.com</a>.
 Job Posted by ApplicantPro

Automotive Assistant & Service Managers

<h3>Job Description</h3>
Job Description
Broward Motorsports is looking for a hungry, motivated person to fill the role of Service Writer. 
We are a Multi Line Dealership Selling Honda, Suzuki, Kawasaki, Yamaha, Polaris, BRP Can-Am and BRP Sea-Doo Motorcycles, ATV's, Dirt Bikes, Scooters, Side By Sides, Jet Skis and Boats.
Be part of an exciting Service Team, working with skilled Technicians in a high volume Service Department. If you are motivated, good with people and want to learn and grow in a Family style atmosphere, then contact us today. We are looking to add another Service Writer to our Team. 
Job Duties:
• Assists Service department manager in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. Accepts customer vehicles, recognizes problems and service needs, schedules work, assigns jobs to service technicians and communicates job status to customer. • Recognize problems accurately, and clearly describe them on the repair order. • Estimate costs and completion times at point of sale. Clearly communicate them to customer. • Assign jobs to technicians based on skill level and current resource utilization. Review work-in-progress to ensure quality and timeliness. • Assist in the preparation of parts orders. • Open &amp; close all customer paid, warranty, and internal repair orders. • Follow procedures for quick &amp; efficient handling of service items, including tagging and proper storage of these items. • Become familiar and efficient with all phases of the computer system required for service &amp; parts management. • Ask for clarification if there are any questions which need to be answered. • Delivery of service, which includes quality checks, customer check-out and processing, follow-up phone calls to customers and problem-resolution. • Notify customers ASAP of any changes, delays, or additional work needed. Avoid setting high customer expectation levels in situations where expectations are not likely to be met. • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”. • Give special attention to repeat repairs to ensure the situation is corrected. • Obtain authorization from customers before performing any repairs, obtain signature when possible. • Explain repair orders to customer upon delivery of vehicles and answer all questions and ensuring they are in a better condition in which they were received. • Make certain work assignments are correct and complete. • Provide superior customer service to both internal and external customers. • Greet customers immediately, in a courteous and friendly manner. • Handle telephone, email and text transactions quickly, and courteously.
Requirements:
• Good attitude, good with people and an ability to think on your feet. • Extremely high attention to detail and be able to work in a fast-paced environment. • Driver’s License (without major violations). • Common sense and a good business sense. The ideal candidates will show they understand basic principles of sales and service production. • Team player. All departments must run and work well together. 
EXPERIENCE IS PREFERRED
WE FULLY TRAIN
NO COLLEGE DEGREE REQUIRED
Full Benefits Package:
• ✅ Health/Medical Insurance • ✅ 401K Retirement Plans • ✅ Paid vacation • ✅ Uncapped earning potential • ✅ Unlimited growth opportunity into management and upper management. • ✅ Award Winning Dealerships
• ✅ Ongoing Training and Development

<h3>Job Description</h3>
Company Description
VesuvITas is a trusted Contact Center Solutions and Consulting company with nearly 30 years of industry expertise, specializing in enhancing customer experiences through innovative and tailored approaches. Known for its five pillars—Contact Center, Customer Experience, Security, Analytics, and Cloud Migration—VesuvITas provides vendor-neutral and customer-centric solutions for businesses of all sizes. The organization focuses on designing comprehensive solutions that integrate people, process, and technology to optimize operations and boost customer satisfaction. By delivering secure and personalized customer experience technologies, VesuvITas fosters brand loyalty and drives business success.
 
Role Description
This is a full-time hybrid role for a Contact Center Technical Project Manager based in Deerfield Beach, FL, with some remote work flexibility. The role involves managing and overseeing contact center projects, developing and executing project plans, ensuring that deliverables meet business needs, and maintaining strong communication with stakeholders. The successful candidate will lead teams, analyze complex processes, and manage timelines, budgets, and resources to drive project success.
 
Qualifications
<ul>
<li>Strong Project Management and Program Management skills, including experience managing multiple projects and ensuring successful delivery.</li>
<li>Proven Team Leadership and the ability to foster collaboration and motivate team members.</li>
<li>Excellent Analytical Skills and the ability to solve complex problems and make data-driven decisions.</li>
<li>Exceptional Communication skills, with the ability to effectively convey information to diverse stakeholders.</li>
<li>Experience with contact center technologies, cloud migration processes, and a focus on customer experience is highly desirable.</li>
<li>Understanding of security requirements in industries such as PCI, cyber, and HIPAA is a plus.</li>
<li>Ability to operate in a hybrid work environment with adaptability for part-time remote work.</li>
<li>Bachelor's degree in a related field such as Business, Technology, or Communications, or equivalent professional experience.</li>
</ul>
 
Job Responsibilities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.&nbsp;Must be able to manage complex spreadsheets, Gantt Charts, and other PM software.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project stakeholder management
Job Skills &amp; Qualifications
Required:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5 or more years of Contact Center technology consulting or Contact Center project management experience 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 7 years project management experience in the IT field, including implementation work for Unified Communications, Telecommunications, and Contact Center related work.&nbsp;&nbsp;and interactions with customers
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;PMP (Project Management Professional) certification/ CSM (Certified Scrum Master) certification or other certifications
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive leadership experience and strong teaming abilities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem-solving skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expert with Microsoft applications, including Word, Excel, Power Point, Project&nbsp;or related Agile software solutions
 
Preferred:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced knowledge of project management methodologies (Agile, Waterfall, and Hybrid) 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience Running Agile Projects
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience managing IT project across multiple industries (healthcare, banking, education, retail, utilities, etc.)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working in a Contact Center
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in engineering, computer science or related field, or equivalent work experience

Contact Center Technical Project Manager

<h3>Job Description</h3>
Why Actalent?
Actalent connects passion with purpose. Our engineering and sciences services and talent solutions capabilities drive results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent is an operating company of Allegis Group, the global leader in talent solutions. 
The Actalent experience is one of high standards for professional and personal growth, integrity and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:
<ul>
<li>Bringing their best selves to work every day in terms of caring, competitive spirit and character</li>
<li>Leading by example and working with purpose and pride</li>
<li>Committing to fostering an inclusive and safe environment where everyone can be their authentic selves</li>
</ul>
Join us as a Recruiter at Actalent

The Job:
<ul>
<li>Source qualified consultants through various recruiting tools</li>
<li>Screen potential consultants through interviews and reference checks, while learning about their goals, skills and interests to ensure alignment</li>
<li>Communicate job offers and prepare consultants for starting their new roles</li>
<li>Maintain a network of consultants that align with top industry specific skill sets</li>
<li>Perform critical relationship-building activities, from coaching your consultants for an interview, checking in on their first day of work, and keeping in touch throughout their assignment</li>
</ul>
The Compensation:
<ul>
<li>We offer a base salary of $45,000/year + UNCAPPED COMMISSIONS</li>
<li>Hourly paid 13-week training period to start</li>
<li>Base salary increase of ten thousand dollars after one year of employment</li>
<li>Performance-based incentives</li>
<li>Quarterly bonuses</li>
<li>All-expense paid annual trips for top performers</li>
<li>Company-funded investment plan</li>
<li>Benefits</li>
<li>Healthcare benefits</li>
<li>Dental, Vision &amp; 401(k)</li>
<li>Accrual of 20 days paid time off to start</li>
<li>Cell phone allowance after first year</li>
<li>Employee discounts</li>
<li>Tuition reimbursement program</li>
<li>Student loan debt management with CommonBond</li>
</ul>
The Culture:
<ul>
<li>We are a diverse and inclusive team who push ourselves and those around us to develop personally and professionally.</li>
<li>At Actalent, you can expect a dynamic and competitive work environment.</li>
<li>Actalent promotes almost exclusively from within; the majority of people who start as a recruiter develop into advanced recruiting or sales career paths.</li>
<li>As an Actalent employee, you will have the opportunity to support the communities we serve by volunteering and partnering with various philanthropic and diverse organizations.</li>
</ul>
The Training:
<ul>
<li>To ensure your success, you’ll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.</li>
<li>Our robust and structured training program consists of role plays, job shadows and teach backs to create comradery and ensure you become a subject matter expert within your industry. No previous industry experience required!</li>
<li>Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal goals.</li>
<li>At Actalent we provide continued education and training throughout your career.</li>
</ul>

The Qualifiers:
<ul>
<li>Bachelor’s degree (preferred)</li>
<li>Customer, leadership or sales-focused experience</li>
<li>Experience collaborating in a team-oriented environment</li>
<li>Desire to work in a performance-based environment </li>
</ul>
actalentinternal

Entry Level Recruiter/ Sales Trainee

<h3>Job Description</h3>
 Job Profile Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller (Bilingual in Spanish preferred) within PNC's Retail Banking organization, you will be based in Miami Garden Shoppes Denovo Branch, 19184 NW 27th Avenue, Miami Gardens, Fl 33056. Bilingual in Spanish preferred.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
<ul>
<li>Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.</li>
<li>Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.</li>
<li>Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li>
<li>Applies product and procedural knowledge to solve customer's problems.</li>
<li>Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.</li>
</ul>
 PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<ul>
<li>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li>
<li>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li>
</ul>
<ul>
<li>To learn more about this and other opportunities on our team Watch this video.</li>
</ul>
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit&nbsp;Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at <a href="mailto:AccommodationRequest@pnc.com" target="_blank">AccommodationRequest@pnc.com</a>. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. &nbsp;Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 
 At PNC we foster an inclusive and accessible workplace. &nbsp;We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
 PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Teller

<h3>Job Description</h3>
Job Description
Job Title: Forecasting Analyst
Department: Sales Support
Reporting To: Sr. Forecasting Analyst Location: Boca Raton, FL preferred, Remote considered
Company Overview:
Just Play is a passionate and trend driven leader in the children’s consumer goods industry. Our products are an impressive mix of promotional and everyday items for the whole family. We work with the world’s leading children’s entertainment brands to manufacture and distribute exceptional products to every major mass retailer throughout North America and around the world.

Job Summary:
Industry leading children’s consumer goods company on a rapid growth pace is seeking a Sales Analyst. This individual will contribute across several critical functions and will be responsible for supporting the Sales Team. The ideal candidate will be a passionate team player that can effectively manage multiple tasks. This position will launch a solid career growth path for the right person in a fast paced, exciting entrepreneurial environment. 
Principal Responsibilities:
<ul>
<li>Support development and maintenance of forecasts across international markets, incorporating POS trends, regional planning inputs, and sell-through analysis</li>
<li>Help to validate production requests, ensuring alignment with forecasted demand and minimizing aged inventory risk</li>
<li>Compare forecasts to actual orders and shipments, tracking against internal targets and regional commitments &amp; needs</li>
<li>Contribute to international brand planning by providing data-backed insights</li>
<li>Assist with the international forecasting upload process and maintain monthly short-term and long-term shipping forecasts</li>
<li>Analyze item-level performance utilizing sales trends and recommend adjustments for current and future seasons by region</li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor’s degree in business, Supply Chain, Economics, Mathematics or related field</li>
<li>2 – 3 years of experience in forecasting and planning</li>
<li>Knowledge of global logistics and inventory management preferred</li>
<li>Strong Excel skills and comfort working with large datasets</li>
<li>Strong work ethic, high level of motivation, willingness to learn quickly.</li>
<li>Ability to demonstrate competent self-reliance and resourcefulness.</li>
<li>High energy level, enterprising spirit</li>
<li>Ability to multi-task while delivering accurate results.</li>
<li>Proactive and able to anticipate and solve problems.</li>
<li>Proficient in all Microsoft Office programs: Word, PowerPoint, Excel, and Outlook</li>
<li>Ability to interact professionally and effectively with all levels of the organization.</li>
</ul>

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