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MISSION:

Achieving excellence through the dedication, innovation, and growth of our employee-owners, creating lasting value with our business partners.

OUR CORE VALUES:

Ownership: As employee-owners, we lead with discipline, act with conviction, and deliver more than is expected.

Transparency: We cultivate an environment of collaboration, accountability, and trust.

Safety: The principle that shapes our culture, values, and resolve.

JOB SUMMARY:

The position of Network Helper is an entry-level position that is ideal for candidates with less than one year or no prior experience in the low-voltage field. This position will assist experienced technicians in the installation, maintenance, testing, and support of low-voltage systems while developing foundational skills in structured cabling, fire alarm systems, fiber optics, security systems, and communications infrastructure.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Perform skilled labor duties related to the installation, maintenance, and repair of a wide variety of low voltage systems and equipment, including but not limited to:

• Handle hand tools and power tools for basic low-voltage installation tasks.
• Maintain a clean and organized workspace, including job sites, vehicles, and tool inventory.
• Learn and apply basic low-voltage concepts under the guidance of experienced technicians.
• Assist with the installation of structured cabling systems, including Category cable, fiber optic cable, and associated hardware.
• Assist with the installation and support of fire alarm, access control, security, CCTV, nurse call, and communications systems.
• Pull, route, label, and organize low-voltage cabling.
• Assist with trenching, excavating, and underground pathway installation as needed.
• Install conduit, cable supports, sleeves, and raceway systems as directed.
• Saw, drill, cut, and prepare pathways for low-voltage installations.
• Assist with cable terminations, device installation, and equipment mounting under supervision.
• Perform all cleanup tasks as assigned.
• Receive, stage, and deliver materials to technicians and project teams.
• Assist with testing, troubleshooting, and documenting installed systems.
• Follow established safety standards and company procedures at all times.
• Read blueprints, floor plans, and installation drawings and apply knowledge when necessary.
• Move and install equipment, materials, and system components as assigned.
• Obtain the minimum tools required based on classification and ensure the tools required are accessible for the tasks performed.
• Support project teams with general labor and installation activities as assigned.

OTHER DUTIES AS ASSIGNED:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

None

REQUIRED EDUCATION AND EXPERIENCE:

• Knowledge of basic mathematical operations and calculations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) to calculate labor, materials, and/or cost estimates for projects and work orders, etc.
• Must have the ability to effectively read, write, and communicate in the English language at a 12th-grade level

PREFERRED EDUCATION AND EXPERIENCE:

• Bilingual

PERSONAL ATTRIBUTES | SKILLS:

• Supports our Mission Statement and Core Values.
• Is honest and has the highest integrity.
• Sets the example for others and is above reproach.
• Ability to cope with job pressures in a constantly changing environment.
• Interpersonal and intrapersonal skills.
• Self-motivated.
• Detail-oriented.
• Positive and professional demeanor.
• Strong problem-solving and critical thinking skills.
• Able to handle and manage confidential information.

WORK ENVIRONMENT:

• This job operates in a construction job site environment and outside in heat/cold, wet/humid, and dry/arid conditions, or inside conditions.
• While performing this job's duties, the employee may be exposed to fumes or airborne particles, moving mechanical parts, and vibration. The employee may be occasionally exposed to a variety of extreme conditions at construction job sites.
• Often exposed to loud sounds and noise levels as well as very bright or inadequate lighting conditions. The noise level in the work environment and job sites can be loud.
• Regular exposure to dirt, hazardous equipment, wiring, and underground and/or elevated heights.

PHYSICAL DEMANDS:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day.
• Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
• Ability to wear company-approved Personal Protective Equipment per local, state, federal, or OSHA regulations.
• The employee must frequently lift and move items over 50 pounds.
• Requires the ability to perform physical duties listed above for extended periods.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

SCHEDULE AND REQUIRED TRAVEL:

• Requires the ability to report to job sites or offices throughout Florida.
• May be requested to work overtime, nights, and weekends.

EOE/APP/Drug-Free Workplace

Equal Employment Opportunity Statement:

Tri-City provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.