<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul>
 At Retro Fitness our Personal Trainers are more than just fitness professionals. They are coaches motivators and relationship builders. As a Personal Trainer you will help members achieve real results while driving PT revenue and contributing to the overall energy and culture of the club. What You Will Do 
<ul>
<li>Conduct personalized fitness assessments and consultations</li>
<li>Design and deliver goal-based training programs for individual clients</li>
<li>Drive PT sales through onboarding engagement and upselling</li>
<li>Coach clients on proper form safety and accountability</li>
<li>Track sessions manage scheduling and follow up with clients regularly</li>
<li>Collaborate with the Fitness Director and front desk team to support club success</li>
</ul>
 What We Are Looking For 
<ul>
<li>Active personal training certification from a nationally recognized organization</li>
<li>Experience training clients in a fitness club or private setting</li>
<li>Strong communication and coaching skills</li>
<li>Sales mindset with the ability to promote training and add-on programs</li>
<li>CPR or AED certification or willingness to obtain</li>
</ul>
 Why You Will Love It 
<ul>
<li>Competitive session pay and PT sales bonus</li>
<li>Flexible schedule with early morning evening and weekend options</li>
<li>401k with company match for eligible trainers</li>
<li>Health dental and vision insurance for qualifying employees</li>
<li>Free membership branded gear and access to client leads</li>
<li>Opportunity to grow into Fitness Director role</li>
</ul>
 Compensation 
<ul>
<li>Hourly plus commission bonus</li>
<li>Exact pay range determined by location and experience</li>
</ul>
 Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness

Personal Trainer

<h3>Job Description</h3>
Job Description
Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized fitness experiences in the comfort of our clients' homes. Join us and be a part of a dynamic community that values your expertise, provides flexibility, and supports your professional growth.
Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!
BENEFITS/PERKS
<ul>
<li>Work-life balance: Design your own schedule and choose the clients you prefer to work with.</li>
<li>Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.</li>
<li>Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.</li>
<li>Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.</li>
<li>Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.</li>
<li>Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.</li>
<li>Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.</li>
<li>Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.</li>
<li>Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)</li>
<li>Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.</li>
<li>Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.</li>
</ul>
RESPONSIBILITIES
The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:
<ul>
<li>Customize client workout programs developed from the Initial Assessment</li>
<li>Utilize the Svetness Fitness App for all client sessions, including programming &amp; session notes</li>
<li>Demonstrate each exercise and ensure client is performing correctly with or without modifications</li>
<li>Conduct client Reassessments every 4-6 weeks</li>
<li>Maintain client session appointments through Svetness scheduling software</li>
<li>Able to provide a flexible schedule to accommodate client appointments</li>
<li>Able to commute to and from client sessions up to 45 minutes</li>
</ul>
QUALIFICATIONS
<ul>
<li>Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.</li>
<li>CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.</li>
<li>Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.</li>
<li>Strong communication skills: Effectively communicate verbally, in writing, and technically.</li>
<li>Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.</li>
<li>Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.</li>
<li>Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.</li>
<li>Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.</li>
<li>Reliable form of transportation</li>
</ul>
We take pride in our commitment to building an environment that embraces individuals from different genders, backgrounds, and ethnicities. Our organization values diversity and encourages candidates of all gender identities, backgrounds, and ethnicities to apply. We believe in creating an inclusive space where every individual feels welcome, respected, and valued. Join us in our mission to foster a workplace that celebrates the unique perspectives and experiences of our diverse team.

<h3>Job Description</h3>
Job Description
Requirements
- Proficient with QuickBooks Online
- Proficient with ADP
- Expert Knowledge of Authorize.net
- Proficient with Microsoft Office Suite
- Knowledge of PayPal Business Tools
- Valid Drivers License
Key Responsibilities 
- QuickBooks Data Entry
- Payroll Management
- Contract Processing
- Light Office Maintenance
- Billing
Benefits
- Health benefits.
-401k.
-Paid Time off after 1 year.
-Supplemental Pay: Bonus opportunities
Company DescriptionUSAttorneys.com We are a digital marketing agency that provides search engine optimization for law firms. We’ve helped thousands of law firms and attorneys achieve first page placement on search engines, bringing their website the traffic needed to increase conversions from potential online customers. With thousands of law firms competing for the top organic results on Google, it’s imperative that you have the most knowledgeable, experienced people working behind the scenes on your website. 
<h3>Company Description</h3>
USAttorneys.com We are a digital marketing agency that provides search engine optimization for law firms. We’ve helped thousands of law firms and attorneys achieve first page placement on search engines, bringing their website the traffic needed to increase conversions from potential online customers. With thousands of law firms competing for the top organic results on Google, it’s imperative that you have the most knowledgeable, experienced people working behind the scenes on your website.

Bookkeeper Office Administrator

<h3>Job Description</h3>
Job Description
SUMMARY
Provides liaison between the engineering department and other departments of the manufacturing division to assure that the manufacture or purchase of products meets functional requirements at the lowest possible cost. Maintains constant surveillance over product design and manufacturing processes to reduce and control costs. Responsible for the design of all special production machinery necessary to maintain manufacturing operations at competitive levels.

DUTIES AND RESPONSIBILITIES

<ul>
<li>Reviews manufacturing operations and maintains a current project schedule that reflects current machine design requirements.</li>
<li>Design and coordinate the manufacture and shakedown of all production machines and machine elements for all process requirements for which satisfactory purchased equipment is unavailable.</li>
<li>Surveys all manufacturing operations to determine areas for process INVESTIGATIONS. Recommends process changes where justifiable by cost studies.</li>
<li>Provides engineering advice. Compiles data and determines probable costs for process improvement projects.</li>
<li>Reviews new designs during the development phase and before issuing production drawings. Recommends modifications where advisable to minimize cost and conform to production capabilities and limitations.</li>
<li>Determines methods for manufacture during the design of new products. Recommends design modifications to permit manufacture by the most favorable method.</li>
<li>Provides engineering services to other departments as required.</li>
<li>Generates 3D layouts using customer information</li>
<li>Generate fabrication drawings as needed for the manufacturing of exhaust systems.</li>
<li>Provide CAD technicians with information and 3D layouts to generate fabrication drawings and cut lists.Check and review drawings and orders processed by technicians.</li>
<li>Perform Backpressure Calculations</li>
<li>Perform Diffuser Design Review</li>
<li>Review Water Intake Requirements</li>
<li>Perform Temperature calculations</li>
<li>Perform Boat Measuring duties for Exhaust system design.</li>
<li>Perform Cost estimates of exhaust systems for the sales department.</li>
<li>Support sales dept. with a preliminary design for potential customers.</li>
<li>Perform weight calculations</li>
<li>Perform R&amp;D and design improvements</li>
<li>Performs other duties as assigned</li>
</ul>
PROFECIENTE/SKILLED IN:

<ul>
<li>Detailed Oriented</li>
<li>Computer proficient, ALIBRE, Solid Works, and AutoCAD preferable </li>
<li>Understanding of measurements</li>
<li>Mut be proficient with Python and Script development.</li>
<li>Bi-Lingual a plus</li>
</ul>

CAD DESIGNER

<h3>Job Description</h3>
Job Description
﻿﻿
Spin/Cycle Instructor
Here We GROW Again!&nbsp;&nbsp;Are you a potential&nbsp;Spin/Cycle Instructor&nbsp;and ready to leave average in the past?&nbsp; Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our Spin/Cycle Instructor position offers a tremendous opportunity for growth &amp; career advancement.
Crunch&nbsp;is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness&nbsp;is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
So, if you’re a highly motivated, outgoing individual that wants to work where you workout then end the job search – and take the first step towards your career by applying TODAY!!&nbsp; 
 What we look for in our instructors: 
<ul>
<li>Enthusiastic </li>
<li>Contagious Energy </li>
<li>Highly Motivated </li>
<li>Willingness to learn multiple formats </li>
<li>Reliable </li>
<li>Organized </li>
<li>Dynamic </li>
<li>Team oriented </li>
<li>Experienced preferred, but we are willing to train </li>
<li>Spin/ Cycle Certified </li>
<li>CPR Certified </li>
</ul>
We offer: 
<ul>
<li>In-house trainings with provided Continued Education Credits towards AFAA, ACE and NASM </li>
<li>In-house Schwinn Certifications </li>
<li>In-house CPR Certification </li>
<li>Discounts towards Fitness and Zumba Certifications</li>
</ul>
The Ways You Can Benefit: &nbsp;
<ul>
<li>Medical, Dental, Vision</li>
<li>401K</li>
<li>PTO</li>
<li>Life Insurance, Short-term disability</li>
<li>Free Crunch Fitness membership</li>
<li>Discounted Personal Training Sessions</li>
<li>Continued education</li>
<li>Exciting team environment</li>
<li>Growth opportunity in a rapidly growing company</li>
</ul>
If you’re ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch TODAY! &nbsp;
About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness.&nbsp; The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.&nbsp; With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.&nbsp; 
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
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Spin/Cycle Instructor

<h3>Job Description</h3>
Job Description
 ﻿﻿
HIIT Instructor
Here We GROW Again!&nbsp;&nbsp;Are you a potential&nbsp;HIIT Instructor&nbsp;and ready to leave average in the past?&nbsp; Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ locations planned; our Group Fitness/HIIT Instructor position offers a tremendous opportunity for growth &amp; career advancement.
Crunch&nbsp;is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness&nbsp;is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
So, if you’re a highly motivated, outgoing individual that wants to work where you workout then end the job search – and take the first step towards your career by applying TODAY!!&nbsp; Crunch, known for its innovative and cutting-edge classes, is currently seeking HIIT&nbsp;Instructors!&nbsp;&nbsp;There is a need for instructors who have experience in all the following genres - Boxing, Spin/Cycle, Zumba, and Yoga.
The HIIT Instructor will lead members, in a group environment, through a pre-arranged format of exercises designed to enhance overall fitness, strength, and endurance, while ensuring that the safety of the members is not compromised. The HIIT Instructor will also serve as a resource to educate members on various aspects of fitness. &nbsp;
What we look for in our instructors: 
<ul>
<li>Enthusiastic </li>
<li>Contagious Energy </li>
<li>Highly Motivated </li>
<li>Willingness to learn multiple formats </li>
<li>Reliable&nbsp; </li>
<li>Organized </li>
<li>Dynamic </li>
<li>Team oriented </li>
<li>Experienced preferred, but we are willing to train </li>
<li>Group Fitness Certification through AFAA or ACE preferred </li>
<li>CPR Certified </li>
<li>Physical demands include but are not limited to the ability to lift light weights, bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking.</li>
</ul>
We offer: 
<ul>
<li>In-house trainings with provided Continued Education Credits towards AFAA, ACE and NASM </li>
<li>In-house Schwinn Certifications </li>
<li>In-house CPR Certification </li>
<li>Discounts towards Fitness and Zumba Certifications &nbsp;</li>
</ul>
The Ways You Can Benefit:
<ul>
<li>Flexible&nbsp;Schedule-Morning, Evening and Weekend classes available</li>
<li>Competitive Compensation: Starting rate: $25/HR, raises up to $50/HR(dependent on tenure, teaching formats, schedule availability)&nbsp;</li>
<li>Medical, Dental, Vision</li>
<li>401K</li>
<li>PTO</li>
<li>Life Insurance, Short-term disability</li>
<li>Free Crunch Fitness membership</li>
<li>Discounted Personal Training Sessions</li>
<li>Continued education</li>
<li>Exciting team environment</li>
<li>Growth opportunity into leadership roles within a rapidly growing company</li>
</ul>
If you’re ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch TODAY! &nbsp;
About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness.&nbsp; The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.&nbsp; With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.&nbsp; 
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
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HIIT Fitness Instructor

<h3>Job Description</h3>
Job Description
﻿﻿
Personal Training Manager- Greenacres Club
Here We GROW Again! Are you a driven leader with a passion for fitness, sales, and team development? Be part of one of the greatest growth stories in the fitness industry! With 85+ locations currently and 100+ planned, our Personal Training Manager position offers tremendous opportunities for growth &amp; career advancement.
Why Crunch? Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Our dynamic culture attracts passionate professionals who are committed to helping people achieve their fitness goals. We provide an exciting, competitive, and growth-oriented environment that rewards success and leadership.
Your Role as a Personal Training Manager
As a Personal Training Manager, you will play a key role in driving revenue, developing a high-performance team, and delivering exceptional fitness experiences. You will be responsible for growing personal training sales, coaching trainers on business development, and ensuring members receive top-tier service.
What You Will Do:
<ul>
<li>Sales &amp; Business Development: Drive personal training revenue through effective sales strategies, lead generation, and client engagement.</li>
<li>Leadership &amp; Team Development: Recruit, train, and mentor a team of personal trainers, ensuring high performance and career growth.</li>
<li>Member Experience: Oversee personal training programs to ensure a world-class fitness experience for every client.</li>
<li>Performance Management: Track and analyze personal training sales, client retention, and trainer performance to consistently exceed goals.</li>
<li>Community Engagement: Foster relationships with members, actively promote personal training services, and cultivate a strong fitness community.</li>
<li>Operational Excellence: Ensure compliance with company policies, maintain a clean and safe training environment, and optimize scheduling efficiency.</li>
</ul>
What We Look For:
<ul>
<li>Sales-driven mindset with a passion for achieving and exceeding revenue goals.</li>
<li>Strong leadership with a proven track record of coaching, motivating, and developing teams in the fitness industry.</li>
<li>Ability to drive business growth through creative marketing, outreach, and client engagement.</li>
<li>Passion for fitness and personal training, with a commitment to delivering high-quality service.</li>
<li>Competitive nature with a desire to win and continuously improve.</li>
<li>Strong organizational and time management skills to effectively manage multiple priorities.</li>
<li>Excellent communication skills to engage with members, staff, and leadership.</li>
</ul>
Compensation &amp; Benefits:
Crunch rewards its employees for dedication to sales performance, team leadership, and professional growth.
<ul>
<li>Earning Potential: $90,000 - $150,000+ (base + commission + bonuses)</li>
<li>Medical, Dental, Vision &amp; Life Insurance</li>
<li>401K &amp; PTO</li>
<li>$1,000 Getaway Grant (GM &amp; PTM only)</li>
<li>Free Crunch Fitness membership &amp; discounted personal training sessions</li>
<li>Continued education &amp; leadership development opportunities</li>
<li>Exciting, team-oriented work environment with rapid career growth potential</li>
</ul>
Education &amp; Certifications:
<ul>
<li>High School Diploma or GED required (Bachelor’s Degree preferred)</li>
<li>CPR Certification required</li>
<li>Nationally recognized personal training certification required (e.g., NASM, ACE, NSCA, ACSM, etc.)</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.</li>
</ul>
If you're ready to turn your passion for fitness and sales into a rewarding career, APPLY TODAY and be a part of Crunch's success story!
 About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness.&nbsp; The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.&nbsp; With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.&nbsp; 
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
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Personal Training Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
About Kelley | Uustal
Kelley | Uustal is a nationally recognized plaintiffs trial firm dedicated to representing individuals and families in some of the most complex and high-profile cases in the country. Our mission is to pursue justice in the most challenging circumstances the cases others call "impossible." Through relentless advocacy, innovation, and integrity, our firm has established a reputation for landmark verdicts and precedent-setting results in Florida and across the United States.
Position Overview
Kelley | Uustal is seeking a highly motivated and forward-thinking Attorney specializing in Artificial Intelligence Integration to join our complex litigation team. This unique opportunity is designed for a lawyer who is not only passionate about the practice of law but also deeply engaged in the rapidly evolving field of AI and its practical applications in litigation.
The role will routinely collaborate directly with our top trial attorneys and litigation teams, leveraging advanced AI tools to enhance strategy, research, and advocacy in real time. This attorney will play a pivotal role in incorporating AI-driven insights and workflows into every stage of complex litigation from case development and discovery to trial presentation and post-trial analysis.
You will have the opportunity to play an integral part in fighting for justice for those who truly deserve it most. 
Key Responsibilities
<ul>
<li>Work closely with trial teams to identify opportunities to apply AI in case strategy, discovery, and trial preparation.</li>
<li>Attend high-level litigation meetings, depositions, hearings, and trials to provide real-time AI-supported analysis and problem-solving.</li>
<li>Research and deploy the latest AI technologies to optimize legal research, document review, evidence analysis, and case presentation.</li>
<li>Serve as an internal advisor on emerging AI tools, ethics, and best practices within the legal profession.</li>
<li>Contribute to firmwide innovation initiatives, ensuring Kelley | Uustal remains at the forefront of technological advancement in trial law.</li>
</ul>
Qualifications
<ul>
<li>Demonstrated proficiency with generative AI platforms (e.g., ChatGPT, Claude, CoCounsel, etc.) and a strong understanding of their practical applications in the legal field.</li>
<li>Excellent analytical, research, and written advocacy skills.</li>
<li>Strong interpersonal communication and ability to collaborate with multidisciplinary trial teams.</li>
<li>Prior litigation experience preferred; however, exceptional candidates with proven AI fluency and a passion for complex problem-solving will be considered.</li>
</ul>
Why Join Kelley | Uustal
This is an opportunity to help shape the future of trial advocacy at one of the nation's most respected plaintiffs firms. This role will work alongside some of the country's leading trial lawyers on groundbreaking cases combining human judgment, creativity, and technological innovation to achieve extraordinary results for our clients.

Attorney Specializing in AI Integration

<h3>Job Description</h3>
Job Description
How would you like to be with a personal training company that is at the very beginning of a significant growth phase? &nbsp;A company created to provide a professional environment and growth opportunities for Fitness Professionals?&nbsp; A company that is willing, able, and prides itself in teaching you everything you need to be successful?&nbsp; An innovative company that is committed to being the best in Florida as it expands to new locations?&nbsp; A company that wants to give you the training and opportunity you’ve been looking for?&nbsp;&nbsp;With hard work, positive attitude, pride, passion and an unquenchable hunger for knowledge, your growth can be straight up. For an immediate interview that’s different from all the others.
Requirements: Bachelors Degree in the Exercise Sciences or related field.&nbsp;
Compensation:&nbsp; Base hourly wage commensurate with experience plus premium per session trained and Profit Gain Bonus.&nbsp; Paid Vacation, and Continuing Education.
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Fitness Consultant / Personal Trainer

<h3>Job Description</h3>
Job Description
Hayes Locums is one of the United States’ leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations nationwide. At Hayes Locums, our passion is matching physicians and advanced practice clinicians with the right locum tenens jobs, because quality matches lead to quality care. Founded with a mission to elevate healthcare consulting, we are committed to delivering reliable, high-quality staffing solutions with integrity. Our physicians and clients trust us for exceptional service and unwavering dependability.
Overview
At Hayes, the supervisor of the Support team leads a group committed to customer service and always eager to help others.
Responsible for managing the support of end user service requests and technical issues. Provides technical expertise for both tactical and strategic projects. Implements operational best practices and continuous Service Management improvement. Ensures SLA’s are met and strive for a near 100% customer satisfaction rating. Provides detail and summary reporting for key metrics. Leads, coaches, and develops team members.
????️ What You Will Do
LEAD THE SUPPORT TEAM
<ul>
<li>Develop departmental goals, objectives, and assist in developing operating budgets.</li>
<li>Oversee the provisioning, deployment, management and tracking of all end user equipment and hardware.</li>
<li>Lead direct reports, provide challenging assignments, training, and career opportunities.</li>
<li>Develop action plans for improving productivity, service responsiveness and cost efficiencies.</li>
</ul>
IMPLEMENT PROCESS IMPROVEMENTS
<ul>
<li>Manage device lifecycle replacement standards.</li>
<li>Ensure all technical resolutions are documented and organized in a knowledgebase for easy end user reference.</li>
<li>Stay current in end user support, management, technologies, policies, and procedures.</li>
<li>Making recommendations to improve operational efficiency to department head.</li>
</ul>
DRIVE EFFICIENCY
<ul>
<li>Promote self-service tools, automation, and the knowledgebase as tools to improve service levels, end user satisfaction, and productivity.</li>
<li>Develop, manage, measure and report on key metrics, including customer satisfaction, average response time, and end user productivity.</li>
<li>Act as the single point of escalation for all Support related incidents.</li>
<li>Other duties as assigned or required by senior IT leadership or direct supervisor.</li>
</ul>
???? Experience &amp; Competencies
COMMUNICATION SKILLS
The ability to communicate effectively with both technical and non-technical stakeholders. This includes verbal and written communication, active listening, and the ability to explain complex technical concepts in simple terms.
CUSTOMER SERVICE ORIENTATION
A strong focus on providing excellent customer service and ensuring a positive user experience. This includes empathy, patience, and a commitment to resolving issues in a timely and satisfactory manner.
PROBLEM-SOLVING AND DECISION-MAKING
The ability to analyze situations, identify root causes, and make informed decisions to resolve issues and improve service delivery. This includes critical thinking, creativity, and the ability to balance short-term fixes with long-term solutions.
CHANGE MANAGEMENT
The ability to manage and adapt to change within the IT environment and the organization. This includes leading the team through transitions, implementing new technologies or processes, and fostering a culture of continuous improvement.
PROJECT MANAGEMENT
Skills in planning, organizing, and managing resources to achieve specific goals. This is important for overseeing IT projects, coordinating with other departments, and ensuring that initiatives are completed on time and within budget.
STRATEGIC THINKING
The ability to align the helpdesk's operations and initiatives with the broader goals of the organization. This includes understanding business objectives, identifying opportunities for IT to add value, and contributing to the overall strategy.
EDUCATION OR TRAINING
<ul>
<li>Bachelor's degree in computer science, information technology, or relevant technical experience or relevant industry experience.</li>
<li>ITIL certification or equivalent required.</li>
<li>Technical certifications favored.</li>
<li>Familiarity with technical systems such as: Zendesk, Active Directory, Microsoft Azure, Salesforce, NinjaOne, Microsoft Intune, and Microsoft 365</li>
</ul>
WORK EXPERIENCE
<ul>
<li>4+ Years in a help desk or technical support role</li>
<li>2+ Years in a supervisory or leadership position</li>
</ul>
????Equal Opportunity &amp; Accessibility
Hayes Locums is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.
???? Salary Range
$75,000 - $80,000 Base Salary

46,636 Insurance Jobs in Boca Raton, FL, USA