<h3>Job Description</h3>
Job Description
Responsibilities: 
Oversees the areas of the Front Desk, Reservations, Concierge, Valet and Bell staff. Works closely with the Housekeeping Manager to ensure that our guest have a positive experience. Works closely with the Director of Sales to maximize revenue by balancing rate availability. Trains and develops each team member with knowledgeable professional and personable, resulting in guest comment scores in the90 percentile. 

Physical Requirements:
Must be able to stand for long periods of time. 
 
Job Functions:
<ul>
<li>Interviews, Hire and terminate staff</li>
</ul>
<ul>
<li>Manage the day-to-day activities of the Front Office Department.</li>
<li>Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills.</li>
<li>Understand, implement, and lead by example on hotels policies and procedures and, hotel standards.</li>
<li>Evaluate, coach, counsel and provide leadership support to the team.</li>
<li>Ensures the Front Desk Agents are completing their daily tasks and checklists.</li>
<li>Conduct pre-shift meetings and review all information pertinent to the day’s activities.</li>
<li>Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Housekeeping, Engineering and Food &amp; Beverage.</li>
<li>Issues verbal and written warning, if needed as a disciplinary action</li>
<li>Conducts employee performance yearly reviews</li>
<li>Understands the operations of other hotel outlets</li>
<li>Build a strong Guest Service team to provide our guest with the best of service</li>
<li>Make decisions that benefit the hotel and the hotel guest</li>
<li>Assist the bellmen/valet staff as needed.</li>
<li>Organizes a monthly Department Meetings</li>
<li>Follows up on Guest Complaints</li>
<li>Review hourly payroll and controls overtime when making the Front Desk schedule</li>
<li>When the Reservation Department is closed or during high volume of reservation calls, ensure Front Desk Agents are taking on the responsibilities of the reservation department.</li>
<li>Make decisions that benefit the hotel and the hotel guests.</li>
<li>Maintain Key Control for the hotel keys and guest keys for security purposes.</li>
<li>Position participates in MOD program</li>
</ul>
<ul>
<li>Other tasks as assigned.</li>
</ul>
 
Job Requirements:
<ul>
<li>A Minimum of 2 years of Supervisory or Management Experience in the Front Office.</li>
<li>Strong Communication skills. Both verbal and written.</li>
<li>Computer skills.</li>
<li>Multi task ability.</li>
<li>Organized.</li>
<li>Detail Oriented</li>
<li>Flexible.</li>
<li>Ability to train thoroughly.</li>
</ul>

Front Office Manager

<h3>Job Description</h3>
Job Description
Take Charge Of Your Career
Globe Life Family Heritage Division is growing! We are seeking driven individuals who are excited to build their own business while also leaving a positive impact within the community they serve. 

With roots going back to 1900, Globe Life Family Heritage Division is a leader in the life and supplemental health insurance industry. We pride ourselves in providing a positive customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry-and senior level applicants to join our family of sales representatives. 

Benefits To You
A career with Globe Life Family Heritage Division can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.

Please note: Because we believe that hard work equals results, this is a 100% commission-only role.

Competitive Sales Career - Immediate Opening

<h3>Job Description</h3>
Job DescriptionMultiple openings with multiple commercial GC's Miami- Fort Lauderdale offices: Doral, Sunrise, Davie and Fort Lauderdale area Projects Miami- Fort Lauderdale area we are looking for: ---Lead Superintendents -$130K -$160K salary range ---MEP Superintendents- $130K-$160K salary range ---Assistant Superintendents- $75K-$90K salary range we need all types of experience from Healthcare, Multifamily, Commercial, Industrial and public and municipality work. Lets talk! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1559 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

multiple Superintendents openings

<h3>Job Description</h3>
Job DescriptionActalent is Hiring a Team of Scientist I &amp; Scientist II // Second Shift!!
Job Description
We are seeking a dedicated Associate Scientist to perform routine tests on various samples including finished products, stability samples, and raw materials using techniques such as UV and HPLC in a regulated laboratory environment. This role involves evaluating test results, maintaining accurate lab documentation, and ensuring compliance with SOPs and cGMP standards.
Responsibilities
<ul>
<li>Conduct routine tests of finished products, stability samples, raw materials, and CV samples using techniques such as assays, chromatographic purity, and particle size distribution.</li>
<li>Evaluate test results and determine the acceptability of samples based on the results.</li>
<li>Maintain accurate lab notebooks and complete all related analytical reports and documentation in compliance with SOPs.</li>
<li>Ensure laboratories are maintained with good housekeeping practices and in compliance with cGMP standards.</li>
<li>Review notebooks promptly and ensure compliance with SOPs.</li>
<li>Analyze and interpret results in both written and oral formats.</li>
<li>Assist in training new analysts.</li>
<li>Conduct laboratory investigations and initiate Quality Events, CAPA, and Change Controls as needed.</li>
<li>Follow all SOPs and safety guidelines to ensure compliance with a cGMP environment.</li>
</ul>
Essential Skills
<ul>
<li>Proficiency in HPLC, UPLC, and UV-Vis techniques.</li>
<li>Strong analytical chemistry.</li>
<li>Familiarity with FDA and GMP regulations.</li>
<li>Ability to analyze and interpret complex data.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Bachelor’s degree in Chemistry or related scientific field with 1-2 years of related experience in pharmaceutical analysis, or a Master’s degree with 1 year of experience.</li>
<li>Problem-solving skills involving several concrete variables in standardized situations.</li>
<li>Ability to perform necessary computations and interpret graphs.</li>
<li>Working knowledge of instrumentation software used in laboratories.</li>
</ul>
Work Environment
This position is based in a lab environment regulated by FDA and GMP standards. The work schedule is 2nd shift from 2pm-11pm, with all training taking place during the 1st shift.
Job Type &amp; Location
This is a Contract to Hire position based out of Fort Lauderdale, FL.
Pay and Benefits
The pay range for this position is $29.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Fort Lauderdale,FL.
Application Deadline
This position is anticipated to close on Jan 17, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email <a href="mailto:actalentaccommodation@actalentservices.com" target="_blank">actalentaccommodation@actalentservices.com</a> for other accommodation options.

Scientist/chemist/QC/Associate Scientist

<h3>Job Description</h3>
Job Description
&nbsp;
<ul>
<li>We are hiring immediately for part time&nbsp;SHIFT SUPERVISOR positions.</li>
<li>Location: Capital One Cafe - 801 East Las Olas Boulevard, Fort Lauderdale, FL 33301. Note: online applications accepted only.</li>
<li>Schedule: Part time schedules. Days and hours may vary (25 to 30 hours per week); open availability. More details upon interview.</li>
<li>Requirement: One year of barista experience is required. *Internal Employee Referral Bonus Available</li>
<li>Pay Range: $17.50 per hour to&nbsp;$18.00&nbsp;per hour</li>
</ul>
&nbsp;
We Make Applying Easy!&nbsp;Want to apply to this job via text messaging? Text JOB&nbsp;to 75000&nbsp;and search requisition ID number&nbsp;1478605.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity&nbsp;of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
&nbsp;
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: 
<ul>
<li>Responsible for providing training and creating work schedules.</li>
<li>Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.</li>
<li>Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.</li>
<li>Acts as the contact person for employees with complaints or requests for time off.</li>
<li>May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.</li>
<li>Perform other duties as assigned.</li>
</ul>
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following&nbsp;benefits to associates:&nbsp;Retirement Plan,&nbsp;Associate Shopping Program,&nbsp;Health and Wellness Programs,&nbsp;Discount Marketplace,&nbsp;Identity Theft Protection,&nbsp;Pet Insurance,&nbsp;Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:&nbsp;Medical,&nbsp;Dental,&nbsp;Vision,&nbsp;Life Insurance/AD,&nbsp;Disability Insurance,&nbsp;Commuter Benefits,&nbsp;Employee Assistance Program,&nbsp;Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.&nbsp;Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.&nbsp; Req ID: 1478605
[[req_classification]]&nbsp;

SHIFT SUPERVISOR (PART TIME)

<h3>Job Description</h3>
Job Description
Responsibilities:
Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out. 

Physical Requirements:
Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:
<ul>
<li>Completes daily duties to ensure the front door operates smoothly.</li>
<li>Assists guests with their requests in an appropriate manner.</li>
<li>Handles guest’s complaints in a positive manner.</li>
<li>Knows when to communicate guest complaints to the Manager on duty.</li>
<li>Make decisions that benefit the hotel and the hotel guests.</li>
<li>Understands hotels policies and procedures.</li>
<li>Understands how a hotel and all the hotels departments operate.</li>
<li>Is able to work with a variety of people without any problems.</li>
<li>Is friendly and courteous towards guests and peers.</li>
<li>Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.</li>
<li>On time, well groomed, in full uniform for his/her scheduled shifts.</li>
<li>Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.</li>
<li>Is able to anticipate guest’s needs.</li>
<li>Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.</li>
<li>Provides guests with accurate hotel facility information.</li>
<li>Keeps lobby and work station clean and organized.</li>
<li>Knows which department should be contacted in different situations.</li>
<li>Opens car doors and lobby doors for guest’s</li>
<li>Handles guest’s luggage upon arrival and departure.</li>
<li>Safely drives and parks guest cars.</li>
<li>Arranges taxis, if Concierge is not on duty.</li>
<li>Gives proper pass on during shift change.</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>Safe driver &amp; must be 21 or older</li>
<li>Flexible</li>
<li>Detail Orientated</li>
</ul>

Bellman/Valet

<h3>Job Description</h3>
Job DescriptionUnlock your new Radiologic Opportunity here. This Jobot Job is hosted by: Dexter Dionio Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $110,000 - $120,000 per year 
A bit about us:
 Are you ready to make a bigger impact in allied health education? Join our team - as an Radiologic Technology Program Director. Here's why you’ll Love Working With us. More Growth: (Professional development opportunities and advancement pathways) More Mentorship: (Access to experienced mentors and collaborative peer support) More Engaging Work Life: (Higher Ed conference attendance, team-building events, and a strong sense of community) Interested in hearing more? Email me directly at <a href="https://jobot.com/apply/director-radiologic-technology/1492679221?utm_source=ZipRecruiter" target="_blank">https://jobot.com/apply/director-radiologic-technology/1492679221?utm_s…</a> 
Why join us?
 We offer purpose, support, and the tools to help you grow. Plus, full suite of benefits: Medical, Dental, Vision Life and Disability Insurance 401(k) Savings with Company Match Paid time off 2 Weeks of PTO Employee Assistance Program HSA and FSA Pet Insurance 
Job Details
 Program Director - Radiography Technology Program What You’ll Do: Lead and grow the radiologic tech program Oversee accreditation and self-study (ABHES) Evaluate faculty and manage curriculum updates Clinical Oversight Build and manage clinical site partnerships Visit clinical sites regularly and ensure quality learning Schedule: M-F, 8a-5p, No Weekends, No Holidays Salary: $110k-$120k/yr + great benefits Location: Miramar, FL What You’ll Need: Master’s degree 3+ years of hands-on clinical experience Current ARRT certification 1+ year Leadership or Manager experience 2+ year of preceptor experience Interested in hearing more? Click the "Easy Apply" button. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Director (Radiologic Technology)

<h3>Job Description</h3>
Job DescriptionTop Job Located in Fort Lauderdale, FL Salary: $22+ CUSTOMER SERVICE REPRESENTATIVE (CSR) - FLOORING INDUSTRY EXPERIENCE REQUIRED Placement Through: Express Employment Professionals - Fort Lauderdale On Behalf Of: A Local Flooring &amp; Building Products Company Location: Fort Lauderdale, FL Schedule: Full-Time | On-Site Pay: Negotiable - Starting at $22/hr (based on experience) POSITION OVERVIEW Express Employment Professionals in Fort Lauderdale is recruiting on behalf of a local flooring and building products company seeking an experienced Customer Service Representative (CSR). This role is not entry-level. The ideal candidate must have prior experience in the flooring industry and hands-on experience using NetSuite in a fast-paced order processing environment. The CSR will serve as a key point of contact for customers, handling orders from inquiry through fulfillment while supporting sales and logistics teams. KEY RESPONSIBILITIES 
<ul>
<li>Process and manage customer orders efficiently using NetSuite (Oracle) in a high-volume environment</li>
<li>Provide professional customer support via phone, email, and in person</li>
<li>Deliver expert-level product knowledge related to flooring materials and building products</li>
<li>Review purchase orders, verify availability, activate orders, and send confirmations</li>
<li>Assist customers with pricing, product availability, substitutions, and alternatives</li>
<li>Partner closely with assigned sales representatives to support customer accounts</li>
<li>Prepare quotes for bulk and custom flooring orders</li>
<li>Coordinate with internal teams on shipping, returns, and order status issues</li>
<li>Accurately collect, record, and reconcile customer payments</li>
<li>Perform daily closing duties including: 
<ul>
<li>Closing credit card systems</li>
<li>Counting and balancing cash</li>
<li>Running and reviewing NetSuite reports</li>
<li>Verifying totals and submitting end-of-day documentation</li>
</ul>
</li>
<li>Open new customer accounts with management approval</li>
<li>Maintain accurate customer records, order history, and documentation</li>
<li>Identify upsell opportunities and recommend complementary flooring products</li>
</ul>
 REQUIRED QUALIFICATIONS (MUST HAVES) 
<ul>
<li>2-5 years of experience in the flooring industry (REQUIRED)</li>
<li>Minimum 3 years of hands-on NetSuite (Oracle) experience (REQUIRED)</li>
<li>5-10 years of customer service experience, preferably in flooring, construction, or building materials</li>
<li>Experience with order processing, invoicing, and logistics coordination</li>
<li>Bilingual - English/Spanish (REQUIRED)</li>
<li>High school diploma or equivalent</li>
</ul>
 ⚠️ Candidates without flooring industry experience or NetSuite experience will not be considered. SKILLS &amp; COMPETENCIES 
<ul>
<li>Strong knowledge of flooring products, terminology, and order workflows</li>
<li>Excellent verbal and written communication skills</li>
<li>High attention to detail and accuracy in data entry</li>
<li>Strong organizational, time-management, and follow-up skills</li>
<li>Ability to manage multiple priorities in a fast-paced environment</li>
<li>Professional, team-oriented attitude with strong problem-solving abilities</li>
</ul>
 #3369FL Express Office: Fort Lauderdale 1506 Northeast Fourth Avenue Suite 2 Fort Lauderdale, FL 33304

Bilingual Customer Service Representative - Flooring Industry Required

<h3>Job Description</h3>
Job Description
Director of Operational Infrastructure – ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ – In-Office 
Hybrid with Travel Expectation of 25% - EST and CST Time Zones
   
Who We Are 
We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. 
  
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. 
  
Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence. 
  
Our Origin Story 
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. 
  
Recognition &amp; Awards 
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: 
<ul>
<li>Inc. 5000 – 5th Fastest-Growing Private Company in America. </li>
</ul>
<ul>
<li>Financial Times – #1 on "The Americas' Fastest Growing Companies".  </li>
</ul>
<ul>
<li>EY Entrepreneur Of The Year® U.S. Overall. </li>
</ul>
<ul>
<li>South Florida Business Journal’s Top 100 Companies. </li>
</ul>
<ul>
<li>Florida Trend Magazine's 500 Most Influential Business Leaders. </li>
</ul>
<ul>
<li>Inc. Best in Business, Health Services.  </li>
</ul>
About the Role 
The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment.
Key Responsibilities
<ul>
<li>Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively.</li>
<li>Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint.</li>
<li>Measure and report on policy adoption and compliance to drive accountability.</li>
<li>Collaborate with subject matter experts to develop standard work for core operational processes.</li>
<li>Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families.</li>
<li>Maintain a living repository of standard work, job aids, and supporting documentation.</li>
<li>Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems.</li>
<li>Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts.</li>
<li>Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content.</li>
<li>Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage.</li>
<li>Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability.</li>
<li>Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas.</li>
<li>Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness.</li>
<li>Partner with the VP of Operations Process Improvement and the National Clinical &amp; Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts</li>
</ul>
Requirements
Qualifications
<ul>
<li>5+ years in project management, operations management, or change management. </li>
<li>Experience in healthcare, behavioral health, or multi-site service industries strongly preferred.</li>
<li>Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders. </li>
<li>Excellent communication skills in public speaking, facilitation, and written communication.</li>
<li>Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel. </li>
<li>Demonstrated expertise in change management and operational execution best practices. </li>
<li>Strong analytical and problem-solving skills, with ability to turn data into actionable insights.</li>
</ul>
Benefits
<ul>
<li>21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).</li>
<li>Flexible Spending Account (FSA) and Health Savings Account (HSA) options.</li>
<li>Medical, dental, vision, long-term disability, and life insurance.</li>
<li>Generous 401(k) with up to 6% employer match.</li>
</ul>

About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation’s leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.

Join our mission and help build the future with purpose!

ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Director of Operational Infrastructure

<h3>Job Description</h3>
Job Description
Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Account Coordinator will assist as a direct link between our customers, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing first-class customer service, addressing all customer needs, and helping customers make informed decisions about products to purchase. 
Responsibilities:
<ul>
<li>Answer incoming phone calls, customer support emails, and customer chats while providing a first-class customer experience.</li>
<li>Evaluate and write up incoming orders and present them to the Processing Department.</li>
<li>Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.</li>
<li>Have a basic understanding of company product knowledge to properly address customer questions and concerns.</li>
<li>Offer customers alternative or additional products to boost sales and provide first-class customer service.</li>
<li>Provide customer outreach when necessary to relay and evaluate any pending issues.</li>
<li>Communicate cross-functionally with the processing team and Account Managers to ensure orders are processed accurately, including price validation, shipping methods/costs, and backorders.</li>
<li>Communicate with account managers to address any customer concerns.</li>
<li>Process all paperwork for customer orders, RMAs, and backorders.</li>
<li>Compile pertinent customer data in provided documentation and flag any concerns or patterns to management.</li>
<li>Maintain and collect accurate customer data in our ticketing, ERP, and CRM platforms.</li>
</ul>
Requirements
Required Skills/Abilities:
<ul>
<li>Superior verbal and written communication skills.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>Ability to multi-task in a demanding environment.</li>
<li>Organized and meticulous.</li>
<li>Strong interpersonal skills.</li>
<li>CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar).</li>
</ul>
Education and Experience:
<ul>
<li>High school degree or GED required.</li>
<li>A minimum of two years related experience.</li>
</ul>
Benefits
<ul>
<li>Career growth &amp; development</li>
</ul>
<ul>
<li>Competitive Compensation Plan</li>
<li>Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear</li>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
<li>401k with company match</li>
</ul>

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