<h3>Job Description</h3>
Job DescriptionJob Description 
Customer Service Representative
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customer service skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino’s high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here’s what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information 
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists

Customer Service Rep(05185) - 4801 Linton Blvd Ste 2A

<h3>Job Description</h3>
Job DescriptionCompany Description 
COME JOIN OUR FAMILY!!!! 561-729-0015
MANAGER: MICHAEL
Job Description 
JOB DUTIES
Above all else, to deliver our product to the customer in a safe manner. Complete a safe delivery program that has been approved by the company. You must safely and courteously, obeying all traffic laws and ordinances, including wearing a seat belt at all times while driving. Know the deliver area and make a cash drop after every delivery. Never leave on a delivery carrying more than $20.00. Project a positive image to the customer while observing company policies and standards. Have necessary equipment ready before you start delivering, i.e.: Have a full tank of gas, full uniform, a cartop (lit after dark) and make sure your vehicle is operating in a safe, well maintained condition. Notify the safety hotline (1-800-284-0911) and the owner, and/or supervisor if you are pressured to drive in an unsafe manner by anyone. Maintain a good driving record and immediately inform your manager of any changes in your record. To do everything in your power to impress, delight, and satisfy our customers and have the ability to handle customer concerns with grace and congeniality. Must be able to read a map. To assist in store operations such as answering the phones on the first ring, help make pizzas, prepare food for the makeline, stock the makeline and soda cooler, fold boxes, box top coupons, doorhang coupons, wash down surfaces, sweep and mop floors, and any other store maintenance deemed necessary by the manager in charge. Maintain all image standards that have been set forth by the company.&nbsp;
 EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: THEIR OWN AUTOMOBILE, FOOD PREPARATION EQUIPMENT, CLEANING EQUIPMENT AND SUPPLIES, AND BOXES. WORK ENVIRONMENT: OUTDOORS WHILE DELIVERING AND INDOORS - HEAT FROM COOKING
 PHYSICAL REQUIREMENTS
&nbsp;
&nbsp;
 Lifting: Occasional
 Carrying: Occasional Sitting: Frequently Standing: Frequently Walking: Frequent&nbsp;
 Reaching: Occasional Twisting: Occasional&nbsp;
 Bending: Occasional&nbsp;
 Squatting: Occasional&nbsp;
 Climbing: Occasional&nbsp; Pushing / pulling: Occasional
 Driving: Constant&nbsp;
 Modifications possible: May be requested to assist in lifting or carrying any heavy items. &nbsp;
REQUIRES
&nbsp;
You must be 18 years of age and have a valid drivers license with a safe driving record meeting company standards. You must have a safe, well maintained&nbsp; vehicle with proper insurance coverage.
&nbsp;
Qualifications 
2 YEAR DRIVING RECORD, NO MORE THEN 2 VIOLATIONS IN 2 YEARS, GOOD BACKGROUND CHECK, POSITIVE ATTITUDE, GREAT VEHICLE AND PERSONAL IMAGE.&nbsp;
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Delivery Driver

<h3>Job Description</h3>
Job Description
We are seeking an experienced and detail-oriented Controller to oversee all financial operations of our small business. This position is responsible for managing accounting processes, financial reporting, budgeting, compliance, and cash flow. The Controller will work closely with ownership and management to support strategic decisions and ensure the company’s financial health.
Responsibilities:
<ul>
<li>Oversee and coordinate all financial activities and personnel</li>
<li>Set controls and budgets to mitigate risk and increase return on investments</li>
<li>Standardize and maintain a system of accounting records and techniques</li>
<li>Conduct internal audits to assess financial status</li>
<li>Ensure compliance with federal and state regulations</li>
<li>Serve as primary contact for external auditors and assist with audits, external reviews, and interactions with CPAs, tax advisors, and other consultants</li>
<li>Supervise and support accounting/finance staff (if applicable).</li>
<li>Oversee daily accounting operations, including accounts payable department, accounts receivable department, payroll department, and general ledger.</li>
<li>Prepare accurate and timely monthly, quarterly, and annual financial statements.</li>
<li>Develop and maintain budgets, forecasts, and cash flow projections.</li>
<li>Ensure compliance with federal, state, and local tax and reporting requirements.</li>
<li>Monitor internal controls, implement process improvements, and safeguard company assets.</li>
<li>Manage banking relationships, including bank statement reconciliations, cash management, loans, and credit lines.</li>
<li>Provide financial analysis and recommendations to support business growth and cost control.</li>
<li>Support management in strategic planning, investment decisions, and business development initiatives.</li>
<li>Oversee annual insurance renewals / quotes.</li>
<li>Oversee liability and utility damage claims.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in accounting management or other related fields</li>
<li>Fundamental knowledge of GAAP</li>
<li>Strong leadership qualities</li>
<li>Strong analytical and critical thinking skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Deadline and detail-oriented</li>
</ul>
Company DescriptionWe are a “large small company” with over 30 years in business, combining the stability of an established organization with the close-knit feel of a family-run team. Our relaxed yet fast-paced work environment thrives on collaboration and teamwork, where everyone contributes to shared goals. Here, you can make a direct impact and share in the success you help create. 
<h3>Company Description</h3>
We are a “large small company” with over 30 years in business, combining the stability of an established organization with the close-knit feel of a family-run team. Our relaxed yet fast-paced work environment thrives on collaboration and teamwork, where everyone contributes to shared goals. Here, you can make a direct impact and share in the success you help create.

Controller

<h3>Job Description</h3>
Job Description
About Hazen and Sawyer
Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), Hazen and Sawyer is an employee-owned firm dedicated exclusively to water. With over 2,000 employees across 70+ offices in the United States, Latin America, Canada, and the UK, we specialize in the planning, design, and construction oversight of environmental infrastructure for water, wastewater, and stormwater management. Our culture emphasizes creativity, collaboration, and professional growth, supported by a flexible hybrid work schedule.
Position Overview
We are seeking a Senior Hydrogeologist to join our Florida team. This leadership role is ideal for an experienced geologist, hydrogeologist, or groundwater-focused engineer with a strong background in water infrastructure projects. You will lead complex hydrogeologic investigations, manage multidisciplinary teams, and contribute to strategic planning and execution of projects related to underground injection control (UIC), wellfield development, groundwater resource management, aquifer protection, and integration with broader water/wastewater infrastructure.
Key Responsibilities
<ul>
<li>Lead hydrogeologic investigations, including data collection, analysis, interpretation, and presentation.</li>
<li>Manage planning, design, permitting, testing and construction of groundwater-related infrastructure, including UIC wells, monitoring wells, and wellfields.</li>
<li>Oversee development of technical reports and evaluations using GIS and groundwater modeling.</li>
<li>Provide technical leadership in well construction, testing, modification, and rehabilitation.</li>
<li>Coordinate with internal technical specialists and discipline design professionals across water and wastewater sectors.</li>
<li>Collaborate with clients, regulatory agencies, and interdisciplinary teams to deliver high-quality project outcomes.</li>
<li>Mentor junior staff and foster technical development within the hydrogeology group.</li>
<li>Support proposal development, client presentations, and strategic business development.</li>
<li>Conduct fieldwork and site visits throughout Florida, from planning through construction.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor’s or Master’s degree in Geological Sciences, Hydrogeology, or Environmental/Civil Engineering.</li>
<li>Professional Geologist (PG) or Professional Engineer (PE) license in Florida.</li>
<li>10-20 years of experience in hydrogeology, groundwater infrastructure, or water/wastewater project engineering.</li>
<li>Proven ability to manage complex, multi-year projects with interdisciplinary teams.</li>
<li>Strong leadership, communication, and project management skills.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Valid driver’s license and access to a personal vehicle for work-related travel.</li>
</ul>
Preferred Qualifications
<ul>
<li>Advanced degree (Master’s or Doctorate) in Civil/Environmental Engineering or Hydrogeology.</li>
<li>Experience with Florida’s regulatory framework for groundwater and UIC systems.</li>
<li>Familiarity with water/wastewater treatment and conveyance systems.</li>
<li>Strong data analysis and visualization capabilities.</li>
<li>Experience in client engagement and proposal development.</li>
</ul>
What We Offer
<ul>
<li>Competitive compensation based on experience, education, and location.</li>
<li>Comprehensive health benefits (medical, dental, vision, and prescription plans).</li>
<li>Pre-tax flexible spending plans for medical, dependent care, and transportation.</li>
<li>Short and long-term disability, and employer-paid life insurance.</li>
<li>Paid holidays, floating holidays, and paid time off (PTO).</li>
<li>Employer-contributed 401(k) plan and financial planning support.</li>
<li>Professional development opportunities, including tuition reimbursement, in-house training, and incentives for licensure and professional memberships.</li>
</ul>

Senior Hydrogeologist

<h3>Job Description</h3>
Job DescriptionJob Description 
 Delivery Driver
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. So if you're looking for casual work or maybe something more permanent, our Delivery Driver position is the perfect way in.
It all starts with you
Domino's Pizza® loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Delivery Driver that's exactly what you can be. You'll enjoy your own space out on the road listening to a few tunes, and working your magic with our customers. And because we provide you with full training when you're not out there doing what you do best, you'll be able to help out your friends in-store. With variety like that, you'll never get bored.
Drive your own career
Being a Domino's Delivery Driver isn't your average pizza delivery gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Delivery Driver jobs offer you more. Yes, you'll be out on the road, but you'll also get to mix it up in-store, chipping in and having fun with the rest of the team. We'll train you up so you know your stuff, from deliveries to making pizza and everything in-between.
Domino's Delivery Drivers Must Be at Least 18 Years Old and Need:
· Friendly, positive attitude and great customer service skills
· Valid Driver's license
· Reliable vehicle to use for deliveries
· Proof of car insurance
· Safe driving record meeting company standards
· Possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings
Those are the basics, but here’s what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information 
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Driving
· Deliver pizzas within a designated delivery area, a Team Member may make several deliveries per shift
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists

Delivery Driver(03153) - 1800 45th Street

<h3>Job Description</h3>
Job Description
ABOUT US 
Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources.
 Position Summary
The Care Manager is responsible for care management services of members enrolled in Florida Community Care (FCC) to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and positive outcomes. The Care Manager behaves in a professional manner, and consistently demonstrates and promotes the values of respect, honesty, care and dignity for the members as well as all other team members involved in the servicing of FCC clients. The Care Manager is involved in care management services for the diverse member population that FCC services. The Care Manager will be responsible for the development and ongoing maintenance of individualized care plans using available data.
Essential Functions 
<ul>
<li>Completes initial assessment and annual assessment using the Florida 701B. All 701B assessments will be done face-to-face. The assessment helps to identify the client’s conditions and resources.</li>
<li>Completed supplemental assessments.</li>
<li>Develops and reviews care plan in conjunction with client/client’s representative.</li>
<li>Arranges appropriate services and coordinates service delivery with other professionals involved with service provision.</li>
<li>Encourages and provides education and training to caregivers, family members or friends.</li>
<li>Completes and maintains a client record with progress reports and forms related to service provision and ongoing documentation.</li>
<li>Interacts telephonically with member to maintain member’s individualized care plan using the available data.</li>
<li>Maintains the following caseloads (as per state requirements):
<ul>
<li>Ratio of 1 care manager to sixty (60) members for enrollees residing in the community.</li>
<li>Ratio of 1 care manager to 100 members for enrollees age twenty-one (21) years or older that reside in a nursing facility.</li>
<li>Except a ratio of 1 care manager to forty (40) enrollees for enrollees under age twenty-one (21) years receiving private duty nursing services in their family home or other community-based setting.</li>
</ul>
</li>
<li>Evaluates the effectiveness of the care plan in meeting established care goals; revises components of the care plan as needed to reflect changing needs, problems, and goals.</li>
<li>Identifies and effectively benefits and community resources to meet the needs of members and caregivers.</li>
<li>Makes appropriate referrals to other programs/agencies to address the member’s needs.</li>
<li>Promotes member self-management and empowers members/caregivers to achieve maximum levels of wellness and independence.</li>
<li>Serves as a liaison to providers, members and caregivers for coordination of services.</li>
<li>Provides member with education during care management activities.</li>
<li>Maintains clear and concise documentation in the electronic care management system; Documentation must be entered the electronic management within 48 hours of occurrence.</li>
<li>Participates in orientation and supervision of new personnel.</li>
<li>Participates in regular team meetings and departmental in-services.</li>
<li>Works in conjunction with others on the team and promotes collaborative teamwork.</li>
<li>Performs other duties as necessary</li>
</ul>
Education Requirements
<ul>
<li>Minimum of two (2) years of relevant experience.</li>
<li>Bachelor’s degree in social work, sociology, psychology, gerontology or a related social services field.</li>
</ul>
Required Skills
<ol>
<li>All Care Managers must have 701B certification, preferred</li>
<li>All Care Managers must become certified in Person Centered Care Planning (PCCP)</li>
<li>All Care Managers must attend mandatory FCC trainings as needed.</li>
</ol>

EEO STATEMENT In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Care Manager

<h3>Job Description</h3>
Job Description
Caregivers Needed for Immediate Assignments Knee Replacement Experience Required Interviews conducted from the comfort of home via video.
We are actively seeking experienced caregivers with proven knee replacement recovery experience for immediate assignments. This role is ideal for professionals who understand post-operative orthopedic care and can confidently support clients during recovery while maintaining safety, dignity, and independence at home.
If you have hands-on experience assisting clients after knee replacement surgery—including mobility support, transfers, fall-prevention, exercise assistance, and recovery-focused personal care—we want to hear from you. These cases are a priority and will be filled quickly.
Key Requirement
<ul>
<li>
Documented experience caring for clients following knee replacement surgery (orthopedic/post-surgical care experience strongly preferred)
</li>
</ul>
Who We Are Looking For (based on licensure and experience)
<ul>
<li>
Compassionate and Experienced Caregivers
</li>
<li>
CNA (Certified Nursing Assistants)
</li>
<li>
CHHA (Certified Home Health Aides)
</li>
<li>
HHA (Home Health Aides)
</li>
<li>
PCA (Personal Care Aides)
</li>
<li>
Care Aides
</li>
<li>
Nursing Students
</li>
<li>
Companions and Homemakers
</li>
</ul>
If you are confident in supporting knee replacement recovery and committed to delivering high-quality, patient-centered care, we encourage you to apply today and partner with a team that values professionalism, experience, and compassionate service.

Caregivers Needed for Knee Replacement Assignments -Palm Beach County

Customer Service Rep(03879) - 4388 Northlake Blvd

<h3>Job Description</h3>
Job DescriptionDescription:

Position Summary
The Assistant Director of Front Office plays a key leadership role in supporting the Director of Front Office in overseeing all front office operations to ensure exceptional guest service, operational efficiency, and team performance. This position assists in managing daily operations of the front desk, concierge, bell services, and guest services, while ensuring policies, procedures, and brand standards are consistently upheld. The Assistant Director of Front Office is instrumental in driving guest satisfaction, coaching team members, and maintaining a high level of professionalism and service excellence throughout the department. 
Essential Duties &amp; Responsibilities
Leadership &amp; Management
<ul>
<li>Assist the Director of Front Office in managing and supervising all front office team members, including front desk agents, guest service agents, bell staff, and concierge. </li>
<li>Provide daily leadership, guidance, and support to the front office team to ensure smooth and efficient operations. </li>
<li>Assist with recruitment, onboarding, training, scheduling, and performance management of front office staff. </li>
<li>Conduct regular coaching, counseling, and performance evaluations to develop team members and maintain high standards. </li>
<li>Lead by example in delivering exceptional guest service and maintaining a positive, professional work environment. </li>
</ul>
Guest Experience &amp; Service Excellence
<ul>
<li>Ensure all guests receive a warm, professional, and personalized arrival and departure experience. </li>
<li>Proactively engage with guests to anticipate needs, resolve concerns, and enhance overall satisfaction. </li>
<li>Handle escalated guest complaints and service recovery situations with professionalism and discretion. </li>
<li>Monitor guest feedback, reviews, and satisfaction scores; implement corrective actions as needed. </li>
<li>Ensure VIPs, repeat guests, and special requests are properly recognized and handled. </li>
</ul>
Operations &amp; Daily Oversight
<ul>
<li>Assist in overseeing daily front office operations, including check-in/check-out procedures, room assignments, and guest requests. </li>
<li>Ensure accurate room status, availability, and inventory management in coordination with housekeeping and reservations. </li>
<li>Support the development and enforcement of standard operating procedures and brand standards. </li>
<li>Assist with preparing daily reports, shift reports, and operational summaries. </li>
<li>Ensure cash handling procedures, billing accuracy, and financial controls are followed at all times. </li>
</ul>
Collaboration &amp; Communication
<ul>
<li>Act as a liaison between Front Office and other departments including Housekeeping, Engineering, Reservations, Sales, and Food &amp; Beverage. </li>
<li>Participate in daily operations meetings and communicate key information to the front office team. </li>
<li>Support group arrivals, VIP programs, and special events to ensure seamless coordination and execution. </li>
</ul>
Scheduling &amp; Payroll
<ul>
<li>Assist in creating and managing staff schedules to ensure proper coverage based on business levels. </li>
<li>Monitor labor costs and productivity in line with budgeted guidelines. </li>
<li>Review timekeeping records and assist with payroll processing as needed. </li>
</ul>
Training &amp; Development
<ul>
<li>Assist in developing and delivering training programs for new hires and existing team members. </li>
<li>Ensure all front office team members are knowledgeable in systems, policies, procedures, and service standards. </li>
<li>Promote continuous improvement and professional development within the department. </li>
</ul>
Compliance &amp; Safety
<ul>
<li>Ensure compliance with all company policies, brand standards, safety regulations, and labor laws. </li>
<li>Promote a safe working environment and ensure adherence to health and safety procedures. </li>
<li>Assist in emergency procedures and act as a leader during incidents or evacuations. </li>
<li>Other duties as assigned. </li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. </li>
<li>Minimum of 3–5 years of progressive experience in front office or rooms division operations. </li>
<li>Previous supervisory or management experience required. </li>
<li>Strong knowledge of property management systems (PMS), front office procedures, and guest service standards. </li>
<li>Excellent leadership, communication, and interpersonal skills. </li>
<li>Strong problem-solving and decision-making abilities. </li>
<li>Ability to remain calm and professional in high-pressure situations. </li>
<li>Flexible availability, including nights, weekends, and holidays. </li>
</ul>
Physical Requirements
<ul>
<li>Ability to stand and walk for extended periods of time throughout the shift while overseeing front desk and guest service areas. </li>
<li>Ability to move throughout the property, including guest rooms, public spaces, and back-of-house areas, to support operations and team members. </li>
<li>Must be able to lift, carry, push, and pull up to 25 lbs as needed (e.g., assisting with guest items, office supplies, or operational materials). </li>
<li>Ability to bend, stoop, kneel, reach, and climb stairs as required in the performance of duties. </li>
<li>Manual dexterity and visual acuity to operate computers, telephones, printers, and other standard office equipment. </li>
<li>Ability to work in a fast-paced, high-energy environment while maintaining professionalism and focus. </li>
<li>Ability to work extended hours, evenings, weekends, and holidays as operational needs require. </li>
</ul>
Requirements:

Assistant Director of Front Office

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
Faculty members are responsible for the delivery of quality education services. This entails engaging students, fostering learning, role modeling professionalism, and ultimately producing competently trained students prepared for professional careers. This includes working with the Associate Director of Nursing over the assigned cohort, the Director of Nursing, and other campus faculty and staff to ensure consistent and high-quality delivery of assigned courses.
Essential Duties and Responsibilities:
<ul>
<li>Prepare course plans and materials.</li>
<li>Deliver course lectures/facilitate labs and/or clinical rotations.</li>
<li>Monitor equipment and supply needs.</li>
<li>Maintain classroom.</li>
<li>Seek out an approved substitute in case of faculty member’s need for absence.</li>
<li>Enforce HCI policies (attendance, dress code, clinical policies, etc.).</li>
<li>Participate in orientation, graduation, and pinning ceremonies (full-time faculty required and part-time requested).</li>
<li>Work on retention plans and program development.</li>
<li>Attend staff and faculty meetings (full-time faculty required and part-time requested).</li>
<li>Participate in committees and knowledge sharing forums (full-time faculty required and part-time requested).</li>
<li>Facilitate student engagement.</li>
<li>Direct and assess student progress in achieving theory (content: cognitive) and performance (competencies: psychomotor and affective) requirement of the program.</li>
<li>Monitor student progress and follow-up as needed.</li>
<li>Provide weekly feedback reports to the ADON, DON, Senior Vice President of Academic Affairs (SVPAA), and Group Campus President/Chief Operating Officer (COO).</li>
<li>Maintain any relevant licensures, certifications, and other required maintenance of paperwork for personnel file.</li>
<li>Maintain a minimum of eight (8) hours of Continuing Education Units (CEU’s) annually by participating in professional development and in-services (i.e., continuing education, professional activities, conference presentations, scholarly publications, etc.).</li>
<li>Encourage students to submit course evaluations, review course evaluations when available, and use feedback to improve course delivery.</li>
<li>Regular and reliable attendance.</li>
<li>Participate in ACEN and other accreditation activities.</li>
<li>Comply with all governmental regulations and standards of accreditation.</li>
<li>Perform other duties and responsibilities as assigned.</li>
</ul>
Requirements:
Skills and Qualifications:
<ul>
<li>At HCI, faculty delivers courses that are part of standard academic programs. Faculty Members are responsible for ensuring a quality education for students in their course and programs. All faculty should, at a minimum, have the degree required for the specific discipline and have experience and appropriate credentials in their relevant area of academia according to the Florida Board of Nursing (FBON), ACEN, ACCSC, and other governing bodies. The Nurse Administrator should remember that, according to the FBON, 50% or more of the faculty must have a master’s or doctoral degree in Nursing.</li>
<li>Excellent written and oral communication skills and analytical skills.</li>
<li>Excellent teaching skill and ability to efficiently manage students’ clinical and skills lab activities.</li>
<li>Computer literacy skills including functional knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook, etc.).</li>
<li>Ability to manage people and projects.</li>
<li>Knowledgeable in the course content.</li>
<li>Effective in directing and evaluating student learning and lab performance.</li>
<li>Prepared in Educational Theory and Techniques.</li>
<li>A willingness to follow high ethical standards.</li>
</ul>
Education/Experience:
<ul>
<li>Minimum of an earned Bachelor’s degree with a major in nursing (BSN or equivalent) from an accredited nursing program (Required)</li>
<li>Master’s degree with a major in nursing (MSN or equivalent) from an accredited nursing program (Preferred)</li>
<li>Current, active, and unencumbered Registered Nurse (RN) and/or Advanced Practice Registered Nurse (APRN) license issued by the Florida Department of Health (Required)</li>
<li>Current and active Basic Life Support certification from the American Heart Association (Required)</li>
<li>Minimum of four (4) years of related practical work experience in the subject area(s) taught (per ACCSC)</li>
</ul>
Workload Expectations:
<ul>
<li>Workload is dependent upon the faculty classification.</li>
<li>Faculty will start and end on time for assigned courses, clinicals, and lab hours.</li>
<li>Faculty must obtain prior approval from the ADON/DON if their assignment will require overtime.</li>
<li>Teaching must be in face-to-face contact with students in any of the following areas, as driven by cohort needs:</li>
<li>Didactic/classroom instruction</li>
<li>Clinical/offsite or onsite active patient/mannequin care experience</li>
<li>Lab/Simulation/Active Learning experiences</li>
<li>Full-Time Faculty are required to:</li>
<li>Teach a minimum of 30 hours per week.</li>
<li>Attend meetings.</li>
<li>Participate in accreditation.</li>
<li>Serve on committees.</li>
<li>Other duties as assigned.</li>
</ul>
Physical Demands:
The physical demands are those required in a professional office setting and higher education teaching environment, along with activities of a professional nurse: communicating with coworkers, presenting to a classroom of students, demonstrating procedures and techniques, and getting to and from appropriate classes and offices. Must be able to lift up to 15 pounds at times.
Working Environment:
Professional office setting: moderate noise levels; controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation
Annual merit-based salary increases are awarded to all eligible full-time and part-time faculty members.
 
Location:
This position is an onsite position.
This position will be based out of:
<ul>
<li>West Palm Beach (Main Campus)</li>
<li>Fort Lauderdale (A Branch of West Palm Beach)</li>
</ul>
Any changes must be reviewed by the Vice President of Academic Affairs and President/Chief Executive Officer (CEO). All final approvals must come from the President/CEO.

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