<h3>Job Description</h3>
Job Description
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
<ul>
<li>Competitive Compensation</li>
<li>Health, Dental, Vision &amp; Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)</li>
<li>401K (generous retirement benefits) with a Company Match</li>
<li>Paid Holidays and Paid Time Off</li>
</ul>
SUMMARY: Under direct supervision receives, stores, selects and loads products within warehouse by performing the following duties as directed by immediate supervisor or Operations Manager.
SHIFT: 2nd shift - 2:00PM - 10:00PM
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Move Merchandise: Operate hand jacks and/or Material Handling Equipment experience in operating material handling equipment such as hand jacks, forklifts, reach’s, order pickers, and other various material handling equipment.</li>
<li>Operate material handling equipment up to 95% of the time.</li>
<li>Selection and preparation of customer orders in a manner that insures complete fulfillment of each customer order.</li>
<li>Accurate receipt and documentation for inbound product.</li>
<li>Affixes pallet tags and marks materials with other identifying information upon receipt.</li>
<li>Conveys products and materials from receiving areas to storage or other designated areas.</li>
<li>Places items on racks, shelves or bins according to predetermined slot assignments.</li>
<li>Rotates stock to enable oldest stock to be most accessible for picking.</li>
<li>Reads pick tickets, pick labels (or on screen display, etc.), assembles customer orders from stock and places orders on pallets. Loads trailers with merchandise scheduled to be shipped.</li>
<li>Records information as directed to track the above activities.</li>
<li>Performs tasks in a manner consistent with the zero errors policy of the company.</li>
<li>Maintains performance at or above productivity standards and service level targets established by the company.</li>
<li>Operates within applicable safety guidelines as per government regulations, the company's safety manuals and/or stated safety policies, and common sense.</li>
<li>Performs inspection of material handling equipment and maintains fluid levels to ensure continues optimal operation.</li>
<li>Performs work in a manner so as to prevent damage to company equipment, facilities and products.</li>
<li>Insures proper warehouse cleanliness is maintained at all times.</li>
<li>Follows up on ALL customer request and questions to ensure appropriate response is made and customer is satisfied.</li>
<li>Treats all customers (both internal and external) with respect, courtesy and kindness.</li>
<li>Upholds and complies with policies and attitudes adopted by the company.</li>
<li>Accepts responsibility to THINK about how own actions and actions of my associates effect our customers and our company.</li>
<li>Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.</li>
<li>Other duties as assigned to help meet company goals.</li>
</ul>
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by
BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Company DescriptionWith over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods. 
<h3>Company Description</h3>
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods.

Warehouse Worker

<h3>Job Description</h3>
Job Description
Job Summary
A commercial real estate investment company based in Boca Raton, Florida is seeking a detail-oriented and highly organized individual to fill the position of Senior Tax Accountant. This role will be essential in the preparation, review &amp; filing of our company's Federal and State income tax returns. The position will work directly with our Tax Director and assist in multiple projects throughout the year.
Responsibilities and Duties
<ul>
<li>Prepare and review Federal &amp; State income tax returns (various entity types, 30+ states)</li>
<li>Respond to tax notices received from Federal &amp; State agencies</li>
<li>Assist in preparation and coordination tax analysis of various capital improvements across the portfolio</li>
<li>Train and assist accounting staff - year end income tax workpapers</li>
<li>Research on-going tax issues and new developments</li>
<li>Special projects</li>
</ul>
Qualifications and Skills
<ul>
<li>7+ years of income tax preparation in public accounting with an emphasis on Trusts, Sub S, and Partnerships/LLCs</li>
<li>Experience with multiple states (10+) including PTET, WH, Composite returns/credits/payments</li>
<li>Strong analytical skills</li>
<li>Advanced knowledge of Excel and proficiency with Microsoft Office applications</li>
<li>Strong verbal and communication skills</li>
<li>Ability to work cooperatively and collaboratively with personnel at all levels of the Organization, and also independently</li>
<li>Must be detail oriented and able to adhere to deadlines</li>
<li>Highly motivated, professional, and hard working</li>
<li>ProSystem and Yardi experience a plus</li>
<li>CPA preferred, but not required</li>
</ul>
Experience
<ul>
<li>The preferred candidate will have 7+ years of public accounting experience, a strong understanding of Trust, Sub S, and Partnership/LLC taxation, and experience with multiple state returns.</li>
<li>The ideal candidate is well versed in tax research, skilled at multi-tasking, able to take directions (but also be able to work independently).</li>
</ul>
Job Type
Full-time. We work 65 hours/week for Tax Season January-April, but typically only regular office hours the rest of the year. This is an in-office position.
Pay
Commensurate with experience
Company DescriptionWe are a private family-owned business that owns more than 500 commercial retail and industrial properties comprised of more than 25 million square feet, situated in 45 states. We have been in business for sixty years as a self-contained single-office operation with our own real estate brokerage, development, and property management groups, along with accounting and legal departments. We take pride in providing high quality work while maintaining a professional, but friendly and casual atmosphere. Pay: Commensurate with experience Benefits: •\tVoluntary 401(k) with company matching •\tHealth insurance (employee 100% covered by employer) •\tGroup-rate Dental and Vision and Insurance (pre-tax) •\tGroup-rate Disability Insurance (after-tax) •\tLife insurance •\tPaid time off 
<h3>Company Description</h3>
We are a private family-owned business that owns more than 500 commercial retail and industrial properties comprised of more than 25 million square feet, situated in 45 states. We have been in business for sixty years as a self-contained single-office operation with our own real estate brokerage, development, and property management groups, along with accounting and legal departments. We take pride in providing high quality work while maintaining a professional, but friendly and casual atmosphere.\r\nPay: \r\nCommensurate with experience\r\nBenefits:\r\n•\tVoluntary 401(k) with company matching\r\n•\tHealth insurance (employee 100% covered by employer) \r\n•\tGroup-rate Dental and Vision and Insurance (pre-tax)\r\n•\tGroup-rate Disability Insurance (after-tax)\r\n•\tLife insurance\r\n•\tPaid time off

Senior Tax Accountant

<h3>Job Description</h3>
Job Description
Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)—all while making a real impact on the communities that need you most. Let your next adventure start with us!
Position: ALLIED-EP-Electrophysiology Lab Tech (Travel/Contract)
We're hiring experienced ALLIED-EP-Electrophysiology Lab Tech for a 13-week contract in Miami, Florida — earn up to ($2404 - $2531 per week) while providing essential care at a leading facility. Most candidates will need to have at least 2 years of recent experience in the specialty.
Apply &amp; Call us today at 800-798-6035 for details on this opportunity.
Position Details
Specialty: ALLIED-EP-Electrophysiology Lab Tech
Location: Miami, Florida
Employment Type: Travel/Contract
Pay: $2404 - $2531 per week
Shift: 4x10 Days
Start Date: ASAP
Contract Length: 13-week

Travel ALLIED-EP-Electrophysiology Lab Tech in Miami, Florida

<h3>Job Description</h3>
Job Description
Northern Light Radiology Associates is seeking detail-oriented and highly organized Radiologic Technologists (RTs) or Registered Nurses (RNs) to join our team as Radiology Operations Navigators. We are a successful and growing hospital-based medical management company seeking dedicated professionals who value teamwork and operational excellence to join our dynamic team.
In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the radiology department, ensuring that all imaging services are delivered efficiently and effectively.&nbsp;
This is a full-time position working 40 hours per week available shifts:
11:00pm - 07:00am Wed - Sun 11:00pm - 07:00am Mon, Tue and 12:00pm - 12:00am Sat, Sun. 03:00pm - 11:00pm Mon, Tue and 07:00am - 07:00pm Sat, Sun. (2 positions) 
Holiday coverage is required on a rotating basis. Compensation based on experience.&nbsp;
Key Responsibilities: 
- Collaborate with radiologists, technologists, and other staff members to coordinate patient schedules and ensure smooth workflow within the department. - Monitor and manage equipment maintenance and repairs to ensure optimal performance and minimize downtime. - Develop and implement policies and procedures to improve operational efficiency and ensure compliance with regulatory standards. - Coordinate with other departments to facilitate the timely delivery of imaging results and reports. - Train and supervise staff members to ensure adherence to departmental protocols and quality standards. - Act as a liaison between the radiology department and other healthcare providers to facilitate communication and collaboration.
Qualifications:
- Associate Degree in Nursing (ADN), or Radiologic and MRI technologists (ARRT) required. - Previous experience in radiology operations or healthcare management. - Strong communication and interpersonal skills. - Ability to prioritize and multitask in a fast-paced environment. - Proficiency in medical terminology and electronic health records systems. - Medical terminology background required. - Radiology experience required. - Available to work night and weekend shifts.
If you are a motivated and proactive individual with a passion for healthcare operations, we encourage you to apply for the Radiology Operations Navigator position at our facility. Join our team and help us provide high-quality imaging services to our patients.
To learn more about Northern Light we encourage you to visit our website: <a href="http://www.northernlightmm.com" target="_blank">www.northernlightmm.com</a>

Radiology Operations Navigator - Night and Weekend Shifts

<h3>Job Description</h3>
Job Description
COMPANY: Business Development Firm focused on increasing revenues for companies. Position: Business to Business COLD-CALLING Phone Sales Expert- Expert level Cold Caller to make Outbound Cold Calls to Owners of Companies, In order to speak with the Owners you must get past the "Gate Keepers"- YOU MUST NOT JUST HAVE THIS EXACT TYPE OF EXPERIENCE YOU MUST BE AMAZING AT IT OR YOU WILL NOT QUALIFY FOR THIS LUCRATIVE POSITION! Main Function: Cold-Call companies get past the gatekeepers to speak strictly to the owners, develop interest in our services and schedule a phone call or do a live transfer with the owners.
Solid Per Appointment Bonuses Plus Strong Commission Paid Weekly-NO SELLING Just Develop Interest and either schedule phone appointments of do Live Transfers Experience:
Required Skills and Experience: •Business to Business Cold Calling experience to business owners be effective at getting past Gate-Keepers to Speak with the owners •Exceptional telephone skills •The Ability to communicate with Business Owners and Develop Interest with our services
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Cold Call Companies get past gate keepers reach the Owners and develop interest with company owners in our services and schedule phone appointments/live transfers with our team. Internet/phone service Requirement: • As a service provider you must have an up to date computer, an up to date smart phone with high speed internet service
Position Offers: Competitive Compensation Solid Per Appointment Bonuses Plus Strong Commission Paid Weekly! •Advancement to train, supervise and manage Cold-Callers To Apply: All Qualified Applicants are expected to submit a brief explanation of their experience cold calling companies and getting past gate keepers to reach company owners….please be specific with details.
Company DescriptionBoutique Business Development Firm Specializing in helping companies in 5 vertical Industries generate more leads, more sales and increase profitability. Our team is comprised of business development and recruiting experts, our techniques are creative, effective &amp; proprietary. We specialize in integrating our expertise, methodology, and effective techniques to increase sales and help our clients reach the next level. We specialize in increasing sales and revenues for companies and organizations looking to grow. We are dedicated to connecting talented individuals with exciting career opportunities. 
<h3>Company Description</h3>
Boutique Business Development Firm Specializing in helping companies in 5 vertical Industries generate more leads, more sales and increase profitability. Our team is comprised of business development and recruiting experts, our techniques are creative, effective &amp; proprietary. We specialize in integrating our expertise, methodology, and effective techniques to increase sales and help our clients reach the next level. We specialize in increasing sales and revenues for companies and organizations looking to grow. We are dedicated to connecting talented individuals with exciting career opportunities.

Business Development Expert Cold Call Company Owners

<h3>Job Description</h3>
Job Description
COMPANY: Business Development Firm focused on increasing revenues for companies. Position: Business to Business COLD-CALLING Phone Sales Expert- Expert level Cold Caller to make Outbound Cold Calls to Owners of Companies, In order to speak with the Owners you must get past the "Gate Keepers"- YOU MUST NOT JUST HAVE THIS EXACT TYPE OF EXPERIENCE YOU MUST BE AMAZING AT IT OR YOU WILL NOT QUALIFY FOR THIS LUCRATIVE POSITION! Main Function: Cold-Call companies get past the gatekeepers to speak strictly to the owners, develop interest in our services and schedule a phone call or do a live transfer with the owners.
Solid Per Appointment Bonuses&nbsp;Plus Strong Commission Paid Weekly-NO SELLING Just Develop Interest and either schedule phone appointments of do Live Transfers Experience:
Required Skills and Experience: •Business to Business Cold Calling experience to business owners&nbsp;be effective at getting past Gate-Keepers to Speak with the owners •Exceptional telephone skills •The Ability to communicate with Business Owners and Develop Interest with our services
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Cold Call Companies get past gate keepers reach the Owners and develop interest with company owners in our services and schedule phone appointments/live transfers with our team. Internet/phone service Requirement: • As a service provider you must have an up to date computer, an up to date smart phone with high speed internet service&nbsp;
Position Offers:&nbsp;Competitive Compensation&nbsp;Solid Per Appointment Bonuses Plus Strong Commission Paid Weekly! •Advancement to train, supervise and manage Cold-Callers To Apply: All Qualified Applicants are expected to submit a brief explanation of their experience cold calling companies and getting past gate keepers to reach company owners….please be specific with details. &nbsp;
Company DescriptionBoutique Business Development Firm Specializing in helping companies in 5 vertical Industries generate more leads, more sales and increase profitability. Our team is comprised of business development and recruiting experts, our techniques are creative, effective &amp; proprietary. We specialize in integrating our expertise, methodology, and effective techniques to increase sales and help our clients reach the next level. We specialize in increasing sales and revenues for companies and organizations looking to grow. We are dedicated to connecting talented individuals with exciting career opportunities. 
<h3>Company Description</h3>
Boutique Business Development Firm Specializing in helping companies in 5 vertical Industries generate more leads, more sales and increase profitability. Our team is comprised of business development and recruiting experts, our techniques are creative, effective &amp; proprietary. We specialize in integrating our expertise, methodology, and effective techniques to increase sales and help our clients reach the next level. We specialize in increasing sales and revenues for companies and organizations looking to grow. We are dedicated to connecting talented individuals with exciting career opportunities.

Cold Calling Pro B2B Specialist

<h3>Job Description</h3>
Job Description
Established company looking for painters for residential and commercial work. Full or part-time work available.&nbsp;
<ul>
<li>Applicants must be able to carry heavy loads</li>
<li>Applicants must be able to climb ladders</li>
<li>Applicants must be drug free</li>
<li>Applicants who have experience with swing stage and/or boom lift are a&nbsp;plus</li>
</ul>

Painter

<h3>Job Description</h3>
Job Description
We are seeking a driven, visionary leader to serve as Director of Sales and Operations for a leading residential real estate brokerage.
With deep expertise in sales leadership, real estate operations, recruiting, business consulting, and team development, this role is for a results-oriented professional with a strong track record of driving performance, improving systems, and leading high-performing teams in fast-paced, growth-focused environments.
Key Responsibilities:
<ul>
<li>Sales Leadership &amp; Growth</li>
<li>Team Development </li>
<li>Operational Excellence, &amp; System Implementation</li>
<li>Business&nbsp;&amp; Strategic Planning</li>
<li>Partnership Development &amp; Client Relations</li>
</ul>
Core Strengths
<ul>
<li>Proven ability to scale organizations through people, process, and technology</li>
<li>Deep understanding of residential real estate brokerage, from prospecting and sales to onboarding and backend operations</li>
<li>Expertise in executing business transformations, CRM migrations, and new technology adoption</li>
<li>Coaching-focused leadership style that emphasizes agent development and long-term career growth</li>
</ul>
Preferred Experience
<ul>
<li>10+ years in real estate operations</li>
<li>Prior experience scaling brokerage operations or working in high-volume, high-performing real estate teams</li>
<li>Strong working knowledge of CRM and real estate technology platforms</li>
<li>Experience launching or supporting new ventures, departments, or business verticals</li>
</ul>
 &nbsp;

Director of Sales and Operations

<h3>Job Description</h3>
Job Description
If you are passionate about being a therapist but do not want to deal with the billing or administrative part this position is for you! Working in private practice can be lonely sometimes, but with the Helping moon family, you will have a supportive team to rely on. We provide complete insurance credentialing, a steady flow of referrals (get full right away), excellent billing, and administrative support so our therapists can concentrate on doing what they love. We operate as a team at Helping Moon, we meet monthly for check-ins, we have quarterly clinical meetings. Our clinical director is available for support regularly and we have an amazing team that is actively supporting one another. Our office manager is an LCSW and she will be interviewing the client before matching you up. We want you to see your ideal client!
This position is fully remote. The hours are flexible, you build your own schedule.
IF you feel like being a therapist is your calling, then you would be a great fit for our team!
The individual has to be a fully licensed psychologist, LCSW, LMFT, or LMHC who comes to work each day to live out their calling of helping others. Does this sound like you?
You may be a perfect fit if you:
<ul>
<li>Believe that you can help change people’s lives for the better</li>
<li>Want to be an integral part of a team and value having a “work family”</li>
<li>Would rather focus on clinical work than administrative tasks</li>
<li>Interested in working with all socioeconomic status</li>
<li>Enjoy surrounding yourself with bright, motivated professionals</li>
<li>Relentlessly seek out new information, learning, and growth</li>
<li>Make decisions based on strong values and ethics</li>
<li>Want to be affiliated with a successful, established practice with an excellent reputation</li>
<li>Willing to sign a non-compete contract</li>
</ul>
Benefits:
<ul>
<li>Complete Insurance credentialing</li>
<li>Free from Insurance billing and collections</li>
<li>Ability to help you quickly build your caseload (Maximum 1 month), and continued referrals</li>
<li>A caring, ethical, and supportive professional environment</li>
<li>Advertising and marketing with a strong web presence</li>
<li>Office manager who is a clinician screens the calls and matches up the therapist to the right client</li>
<li>Opportunities to cross-refer among areas of expertise within the practice (Group of 20 therapists)</li>
<li>Mentorship and professional development opportunities</li>
<li>A collegial, warm culture that supports the growth of all team members</li>
<li>The advantages of solo practice without the hassles</li>
<li>Discounted rates for training and education</li>
<li>Discount for the EMDR certification process</li>
</ul>
Choosing your place of work is one of the biggest decisions you will make. Take some time to look through our website. See if our philosophies and the feel of our practice resonate with you. If you feel that you may be a good fit and would like to be considered to join our practice, please introduce yourself - we’d like to get to know you!
Send your letter of interest and CV and we’ll get in touch.
Responsibilities
<ul>
<li>Provide psychotherapy to children, adolescents, and families struggling with a variety of mental health issues</li>
<li>Provide outstanding clinical services to clients</li>
<li>Work with children, teens, adults, couples, families, or/and groups A plus!</li>
<li>Develop a strong therapeutic rapport with clients to keep them engaged throughout the treatment process</li>
<li>Complete assessments and treatment plans and progress notes for all clients</li>
<li>Communicate with other health care professionals such as Psychiatrists and Primary Care Physicians when necessary for coordination of care</li>
<li>Communicate appropriate, timely, and accurate notes with the treatment team to ensure proper treatment</li>
<li>Write treatment assessments and notes in a timely fashion</li>
</ul>
Qualifications
<ul>
<li>Bilingual (English/Spanish) is required</li>
<li>A clinician who likes the idea of setting their own hours without the anxiety of client acquisition</li>
<li>Licensed in FL as LCSW, LMFT, LMHC, or Psychologist</li>
<li>Experience in treating children, adolescents, and families A Plus</li>
<li>Certification and or training in play therapy, sand tray therapy, EMDR, Somatic Experiencing therapy, and or DBT is desired but not required</li>
<li>Enrollment with CAQH and Insurance Credentialing is a plus but not necessary</li>
<li>Minimal computer skills in order to document in our menu-driven EHR system. (Training Provided)</li>
<li>The candidate should be dependable and self-motivated</li>
<li>Must have your own malpractice/liability insurance</li>
</ul>
Company DescriptionHelping Moon Counseling is a family-owned business. After a few years of having a solo practice, I realized we would be able to help more people if we grew the business. Together, my husband and I decided we were going to expand the business. We hand-picked every therapist, and we feel that we have an incredible team working with us. Mental health is such an important aspect of life, and we wanted to create a center where everyone can find the right therapist for them. We practice as a team, much like a family, where we are here to help one another to make sure that YOU – our client – get the BEST care possible. We have a team of licensed therapists and student interns because we want to make sure every person can have access to the best mental health care. We have specialists for almost all areas of mental health, as well. We are looking forward to being part of your journey for change or healing. You are never alone when you are a part of our extended family. 
<h3>Company Description</h3>
Helping Moon Counseling is a family-owned business. After a few years of having a solo practice, I realized we would be able to help more people if we grew the business. Together, my husband and I decided we were going to expand the business. We hand-picked every therapist, and we feel that we have an incredible team working with us. Mental health is such an important aspect of life, and we wanted to create a center where everyone can find the right therapist for them. We practice as a team, much like a family, where we are here to help one another to make sure that YOU – our client – get the BEST care possible. We have a team of licensed therapists and student interns because we want to make sure every person can have access to the best mental health care. We have specialists for almost all areas of mental health, as well. We are looking forward to being part of your journey for change or healing. You are never alone when you are a part of our extended family.

Remote Florida Licensed Therapist (Bilingual) - Group Private Practice

<h3>Job Description</h3>
Job Description
Position: Customer Service Representative (CSR)/ Customer Experience Ambassador (CEA)

Purpose: The purpose of this communication is to describe the scope of work (SOW) associated with the role of Customer Service Representative as it relates to MyCIty Transportation ‘s support of Keolis Ft. Lauderdale (FLL)

Customer Service Representatives (CSR/CEA) will provide support to both internal (Keolis employees) and external customers (passengers). CSRs/CEAs will answer questions, coordinate lines (queuing of guests), enforce company policy and delivering a great customer experience that coincides with our organization’s values.
Essential Job Functions: THINK LIKE A PASSENGER
Create an emotional connection with our customers by:
<ul>
<li>Speaking First and Last: Immediately greet guests with a smile and welcome them to FLL, thank them for riding with us and say goodbye to them </li>
<li>Showing Patience and Listening: Any passengers who reach out to you are often confused and frustrated. Being listened to and handled with patience makes the difference in how they feel about their current frustrations even if you can’t make it better immediately. Be empathetic to their needs </li>
<li>Be Attentive and Focused: Do not allow yourself to be distracted this includes no personal cell phones or electronic devices and no eating while on duty. By making eye contact this illustrates that the passengers are your priority and your focus on them makes them feel valued. </li>
<li>Emotional intelligence:Being able to keep your emotions intact during stressful or demanding situations in order to overcome challenges and diffuse conflict. Customers rely on you to keep them informed and communicate effectively </li>
<li>Clearly Communicate:The ability to communicate clearly when working with passengers at FLL is a key skill because miscommunications can result in disappointment and frustration. The best CSRs/CEAs know how to keep their communications with customers simple and leave nothing to doubt.</li>
<li>Creativity and Resourcefulness:Solving the problem is good, but finding clever and fun ways to go the extra mile — and wanting to do so in the first place — is even better. </li>
<li>Use positive language and tone:Language is a crucial part of persuasion, and people (especially travelers) create perceptions about you and FLL based on the language that you use and the tone in which you communicate </li>
</ul>
<ul>
<li>Remain Calm:Don’t let customers “rock” your boat. You are the “rock” for many customers during times of frustration and uncertainty. Your demeanor will set the tone for the way customers react. </li>
<li>Flexibility:Sometimes, FLL will throw you curveballs. In these situations, we need CSRs to think on their feet.</li>
</ul>
<ul>
<li>Be sympathetic by showing empathy:Perhaps empathy — the ability to understand and share the feelings of another — is the most important part of a CSRs/CEAs job. You may not always be able to tell a customer what they want to hear, but relaying information with care and concern will make the difference in how they receive it.</li>
</ul>
Essential Knowledge and Skills:
<ul>
<li>Personal:</li>
</ul>
<ol>
<li>Good customer service is about connection with others. Personalized interactions greatly improve customer service and let customers know that Keolis cares about them. This is an opportunity to build trust in the Keolis brand. As an ambassador you are the face of Keolis during every customer interaction. </li>
</ol>
<ul>
<li>Competent:
<ul>
<li>You must have a strong knowledge of what we do, who we serve, and what role we play in regards to FLL. The more knowledge you have, the more competent you will become.</li>
</ul>
</li>
<li>Visible:
<ul>
<li>Passengers must be able to locate you easily if they need assistance. Therefore, be visible, be available, and always – always be attentive and ready to help. Make it easy for people to find and speak to you.</li>
</ul>
</li>
<li>Proactive:
<ul>
<li>Passengers need you to be proactive regarding services. Always be ready to relay information that will affect wait times. By speaking directly to passengers in queue and explaining the situation they will be thankful that you kept them informed </li>
</ul>
</li>
</ul>
In addition to the prerequisites listed above, all CSRs/CEAs will be expected to perform the following tasks throughout their shifts:
<ul>
<li>Thoroughly inspect each shuttle (when possible) to ensure all PPE materials are present and in working order</li>
<li>Ensure timeliness of service by tracking and recording shuttle arrival times on electronic or paper format (provided by Keolis)</li>
<li>Relay information regarding service needs, such as additional shuttles when necessary</li>
<li>Performing visual inspections of shuttles to ensure shuttles have no visible damage</li>
<li>Ensure their duty station is trash and litter free </li>
<li>Maintain communication with Keolis MOD and / or dispatch to ensure the continuity of timely service</li>
<li>Make announcements to passengers regarding proper mask wearing prior to boarding at all stops (when mandated)</li>
</ul>
Work Environment:
While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The employee is expected to be on their feet for long periods of time.

35,640 Insurance Jobs in Plantation, FL, USA