<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
&nbsp;With more than 500,000 inspired and&nbsp;passionate people speaking more than&nbsp;300 languages, our global scale and local&nbsp;presence allow us to be a force of good&nbsp;in supporting our communities, our&nbsp;clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Handle and carefully respond to all customer inquiries</li>
<li>Provide excellent customer service through active listening</li>
<li>Work with confidential customer information and treat it sensitively</li>
<li>Aim to resolve issues on the first call by being proactive</li>
<li>Appropriately communicate with customers</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
<ul>
<li>Proficient in Spanish and English&nbsp;</li>
<li>6 months customer service experience minimum</li>
<li>Over 18 years of age</li>
<li>Ability to type 25 wpm</li>
<li>High School Graduate or GED</li>
<li>Comfort with desktop computer system</li>
<li>Proven oral &amp; written communication skills</li>
<li>Logical problem-solving skills&nbsp;</li>
<li>Availability to work various shifts </li>
<li>Ability to use Windows operating systems</li>
<li>Organization and work prioritization skills</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Bilingual (Spanish/English) Customer Service Representative - Onsite

<h3>Job Description</h3>
Category : Facilities 
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Purpose of Position:
Work with local site facilities operations team on daily activities to ensure an efficient, functional, safe, clean, and sanitized workplace.
<ul>
<li>Oversee vendors &amp; contractors to maintain buildings, grounds, &amp; operations</li>
<li>Move furniture and equipment as needed</li>
<li>Inspect buildings and grounds daily to identify safety issues, repair issues, &amp; maintenance needed</li>
<li>Coordinates maintenance activities with Regional Facility Managers (RFMs) and local contractors</li>
<li>Responsible for maintaining site environmental, health, &amp; safety (EHS) regulations compliance</li>
<li>Responsible for maintaining fire &amp; life safety systems compliance</li>
<li>Responsible for compliance with company security policies (site physical security &amp; IT cybersecurity)</li>
<li>Site business administration duties include submitting vendor and contractor invoices for payment</li>
<li>Maintain good working relationships with site leadership</li>
<li>Guaranteed minimum 40 hours per week</li>
<li>On call position. May need to work over 40 hours on occasion, as needed. Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible).</li>
<li>Maintain composure in challenging situations</li>
<li>Assist other departments to fulfill site needs</li>
<li>Ability &amp; aptitude to use hand tools &amp; power tools if required</li>
</ul>
<ul>
<li>Facility Management background preferred (Facility Coordinator)</li>
<li>Minimum 2 years FM experience in Facility Coordinator role</li>
<li>Minimum high school diploma or GED equivalent</li>
<li>Must be able to work 9AM-5:30PM and work nights &amp; weekends if needed for critical systems maintenance work</li>
<li>Proficiency with computers &amp; Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems, writing incident reports, etc.</li>
<li>Ability to read and follow verbal and written instructions</li>
<li>Basic understanding of engineered building systems – HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms, badge access systems, CCTV systems, digital media/digital signage systems. </li>
<li>Basic understanding of space planning, furniture systems, IT networking systems, janitorial services, groundskeeping, vendor contract management, construction processes, and EPA regulations.</li>
<li>Candidate will work closely with assigned Regional Facility Manager (RFM) and Corporate Physical Security Manager to ensure safety and security of employees and corporate assets.</li>
<li>Ability to read, understand, and follow all Standard Operating Procedures (SOPs) regarding corporate security policies and environmental, health, &amp; safety (EHS) policies.</li>
<li>Good time management skills</li>
<li>Good critical thinking skills</li>
<li>Good interpersonal skills (situational awareness/personal awareness)</li>
<li>Good communication skills</li>
<li>Good conflict resolution skills</li>
<li>Ability to stay calm, focused, &amp; goal-driven in a hectic environment</li>
<li>Able to clear extensive background check</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Facilities Specialist

<h3>Job Description</h3>
Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
Are you ready to take your career to the next level? Join a team that’s as passionate about your growth as you are. At our salon, we’re more than just a workplace — we’re a community committed to helping our professionals thrive. We believe in continuous learning and personal development, which is why we invest in our team with access to top-tier training programs, mentorship, and opportunities for advancement. As part of our dynamic team, you’ll collaborate with other talented stylists and barbers in a supportive, creative, and inspiring environment. Whether you're looking to sharpen your s
 Bring Your Skills and We'll Provide*:
<ul>
<li>A steady flow of customers - no current clientele required</li>
<li>Guaranteed hourly wages and tips</li>
<li>Flexible scheduling that fits your needs (full-time and part-time shifts may be available)</li>
<li>Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education</li>
<li>Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.</li>
<li>The ability for you to make an impact in your community</li>
<li>The recognition you deserve for a job well done</li>
</ul>
*Additional benefits vary by salon location.
 Hair Stylist/Barber Qualifications:
<ul>
<li>Cosmetology and/or Barber License (licensing requirements vary by state/province)</li>
<li>The passion to build genuine connections with customers and provide GREAT haircuts</li>
<li>The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)</li>
<li>The ability to work with teammates to develop a supportive and positive salon vibe</li>
</ul>
Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Hair Stylist - Boynton Plaza

<h3>Job Description</h3>
$22.95 Base Pay Rate
 Job Profile Summary
All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will operate successfully in a cross-dock model picking up a loaded truck from a nightly delivery at the assigned loading dock and return the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading-trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.
Job Posting
All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will operate successfully in a cross-dock model picking up a loaded truck from a nightly delivery at the assigned loading dock and return the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading-trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.
RESPONSIBILITIES
<ul>
<li>
Provide technical, customer relations, and personnel management for major programs and projects.
</li>
<li>
Runs routes efficiently, meeting or exceeding designated route times
</li>
<li>
Unload product from trailer, by hand or using a hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.
</li>
<li>
Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72” to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.
</li>
<li>
Verify delivery of items with customer and obtain proper signatures. Contact management for authorization when discrepancies are on invoices. Communicate all errors/returns.
</li>
<li>
Calls in when a customer does not receive their entire order (shorts)
</li>
<li>
Handles any customer complaints professionally
</li>
<li>
Handles company equipment properly, follow written driver safety rules, and performs a pre-trip inspection. Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures
</li>
</ul>
QUALIFICATIONS Minimum Requirements
<ul>
<li>
21+ years of age.
</li>
<li>
Must submit to a pre-employment background check and drug screen.
</li>
<li>
License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record.
</li>
<li>
Ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.
</li>
<li>
Touch freight – may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds repeatedly.
</li>
<li>
Flexibility – overtime as required, weekends and holidays as business needs require.
</li>
<li>
Ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records."
</li>
</ul>
Preferred Requirements
<ul>
<li>
1 year customer delivery experience preferred.
</li>
<li>
6 months hand cart/hand truck experience preferred.
</li>
<li>
6 months Food and Beverage experience preferred.
</li>
<li>
2 years consistent work history preferred.
</li>
</ul>

CDLA Local Delivery Driver

<h3>Job Description</h3>
Additional Information Job Number25136798 Job CategoryProcurement, Purchasing, and Quality Assurance LocationFort Lauderdale Marriott Harbor Beach Resort &amp; Spa, 3030 Holiday Drive, Fort Lauderdale, Florida, United States, 33316VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

 &nbsp;At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
 &nbsp; JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.

Storekeeper

<h3>Job Description</h3>
Category : Workforce Management 
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
Provide direction and management of mission control teams, schedulers, forecasting analysts and coordinators as assigned to ensure that program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned projects/clients.
This position is 100% onsite in North Lauderdale, FL. Work at home is not available for this position.
Your Responsibilities
<ul>
<li>Responsible for overall management of staff to include hiring, training, scheduling, setting of goals, prioritization of deliverables, performance reviews and management of TP Security procedures, etc.</li>
<li>Responsible for the team’s defined objectives as required by client and internal leadership by providing motivation and building high performing teams</li>
<li>Identify areas of opportunity and implement innovative solutions to maximize efficiency</li>
<li>Oversee the accurate compilation and distribution of information and reports to key stakeholders including internal and external leaders</li>
<li>Coordination of operations, account management, recruiting, training and other internal departments to ensure all staffing related client objectives are met</li>
<li>Participate in and lead meetings with clients and internal stakeholders as required to manage staffing plans and performance</li>
<li>Responsible for identifying challenges and risks to be escalated to WFM director for awareness and resolution</li>
<li>Performs other duties as assigned by WFM director or other members of management</li>
</ul>
Qualifications
<ul>
<li>Minimum 3 years call center experience and 2 years WFM experience</li>
<li>Ability to understand, analyze and report on call center metrics</li>
<li>Must demonstrate strong analytical, numerical and problem-solving skills</li>
<li>Ability to define problems, collect data, establish facts and draw valid conclusions. Must be enterprising, diplomatic and proactive in solving problems</li>
<li>Excellent verbal and written communication skills with the ability to effectively present information across all levels of the organization</li>
<li>Strong organizational skills with the ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail in a challenging, fast paced, shifting priority environment</li>
<li>Must be able to provide leadership and direction to mission control analysts, scheduling analysts and coordinators to drive efficiency and optimize service delivery</li>
<li>Proficient in MS Excel and WFM Software utilized by projects being managed (i.e., Blue Pumpkin, IEX, Aspect, etc.)</li>
<li>Flexible schedule and impeccable attendance record</li>
</ul>

Soft Skills
<ul>
<li>Process Excellence</li>
<li>Collaboration</li>
<li>Communication</li>
<li>Emotional Intelligence</li>
<li>Open-Mindedness</li>
<li>Critical Thinking</li>
<li>Solution Orientation</li>
<li>Entrepreneurship</li>
<li>AI Proficiency</li>
<li>Data Literacy&nbsp;</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer

Call Center Workforce Management Manager

<h3>Job Description</h3>
Category : Technical Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
<ul>
<li>Provide front line, first level, technical assistance for consumers</li>
<li>Supporting Client specific high speed internet services delivering an exceptional customer experience</li>
<li>Resolve technical problems, within a fast paced, customer facing environment</li>
<li>Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.</li>
<li>Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.</li>
<li>Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. </li>
<li>Demonstrate advanced product knowledge and he ability to solve customer issues.</li>
<li>Resolve customer issues on the first call as frequently as possible.</li>
<li>Open and manage trouble ticket system for user issues, Data Network, OS issues.</li>
<li>Be patient, courteous and friendly with customers at all times.</li>
<li>Demonstrate a positive attitude.</li>
<li>Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.</li>
<li>Adhere to all work schedule assignments.</li>
<li>Abide by and support management directives and adhere to all TP policies.</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum of 6 months of customer service experience.</li>
<li>Must be 18 years of age or older.</li>
<li>Ability to type at least 25 words per minute.</li>
<li>Comfortable with desktop computer systems and have general knowledge of Windows-based systems.</li>
<li>Customer service and/or sales experience preferred.</li>
<li>College degree preferred but not required.</li>
</ul>
Key Competencies:
<ul>
<li>Process Excellence:&nbsp;Demonstrate commitment to following established procedures and be customer service driven.</li>
<li>Collaboration:&nbsp;Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.</li>
<li>Communication:&nbsp;Outstanding communication, listening, and analytical skills.</li>
<li>Organizational Skills:&nbsp;Strong organizational and problem-solving skills.</li>
<li>Emotional Intelligence:&nbsp;Ability to prioritize tasks and work well under pressure while remaining focused.</li>
<li>Open-Mindedness:&nbsp;Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.</li>
<li>Critical Thinking:&nbsp;Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.</li>
<li>Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Technical Support Representative - Onsite

<h3>Job Description</h3>
Job Description
directeur général adjoint
À propos du poste :
 En tant que directeur général adjoint, vous serez au cœur de la réussite de notre restaurant. Vous assisterez le directeur général en respectant les standards de la marque et en inspirant votre équipe. Vous montrerez l'exemple, formerez, encadrerez et récompenserez votre équipe pour offrir des expériences client inoubliables. Quand votre équipe brille, vous brillez aussi&nbsp;!
 Dans ce rôle dynamique, vous prendrez en charge les opérations quotidiennes en l'absence du directeur général du restaurant, prendrez des décisions clés et propulserez l'équipe vers l'excellence. Nous croyons qu'il est important de s'amuser tout en relevant des défis personnels et en offrant des opportunités de croissance. Vous travaillerez 50 heures par semaine, dont 40 heures à salaire fixe et 10 heures à taux majoré de moitié, pour une expérience professionnelle équilibrée et enrichissante.
 
Le quotidien :
<ul>
<li> Assurez une satisfaction client constante en modélisant efficacement la routine de réussite MIC et en priorisant les besoins des clients.</li>
<li> Superviser le respect par les membres de l'équipe des responsabilités liées à l'excellence du service, maintenir des normes élevées de sécurité alimentaire et garantir l'excellence fondamentale. Prendre en charge les opérations du restaurant en l'absence du directeur général.</li>
<li> Collaborer avec le directeur général pour évaluer la performance de l'équipe et fournir un feedback constructif et positif continu. Aborder les problèmes de relations avec les employés dès qu'ils surviennent, trouver des solutions immédiates ou les transmettre au directeur général si nécessaire.</li>
<li> Aider à la recherche, au recrutement, aux entretiens et à l'embauche des membres de l'équipe, tout en favorisant une culture d'équité, d'inclusion et d'appartenance.</li>
<li> Agissez comme un propriétaire en aidant à la gestion des profits et pertes, y compris le contrôle de la trésorerie, les procédures de sécurité, la maintenance des stocks et la gestion de la main-d'œuvre.</li>
<li> Examiner les rapports financiers et prendre les mesures appropriées pour optimiser les performances.</li>
<li> Soutenir le directeur général dans l’entretien des installations et s’assurer que les normes de santé et de sécurité sont systématiquement respectées.</li>
</ul>
 
Est-ce toi ?
<ul>
<li> 3+ années d'expérience en gestion de restaurant/commerce de détail.</li>
<li> Aider à la gestion des P&amp;L en suivant les procédures de contrôle de trésorerie/sécurité, en maintenant les stocks, en gérant la main-d'œuvre et en examinant les rapports financiers.</li>
<li> Assurez-vous que tous les employés reçoivent une formation et des ressources appropriées.</li>
<li> Défendre la culture et les valeurs de Taco Bell, en promouvant l'équité, l'inclusion et l'appartenance au restaurant.</li>
<li> Diriger les efforts en matière de reconnaissance, de collaboration et de motivation individuelles et d’équipe.</li>
<li> Identifier et recruter des talents exceptionnels, en soutenant le directeur général dans le processus d'embauche.</li>
<li> Posséder de solides compétences en communication pour mener des évaluations de rendement, prendre des mesures disciplinaires et motiver et former les employés.</li>
<li> Respecter les politiques, les procédures et les normes de santé au travail et de sécurité alimentaire de l’entreprise.</li>
</ul>
Travailler dur, jouer dur :
<ul>
<li> Salaire compétitif</li>
<li> Potentiel de bonus</li>
<li> 2 semaines de vacances et congés payés supplémentaires</li>
<li> Programmes gratuits de baccalauréat, de bourses et autres programmes de remboursement des frais de scolarité</li>
<li> Repas gratuits</li>
<li> Avancement de carrière et développement professionnel</li>
<li> Avantages médicaux dès le premier jour</li>
<li> Programmes de santé et de bien-être</li>
<li> Plan de retraite 401k avec une contrepartie de 6 %</li>
<li> Avantages&nbsp;! Réductions sur les prêts immobiliers, les véhicules, les téléphones portables, les abonnements aux salles de sport et plus encore.</li>
<li> Plus de terre&nbsp;! Engagement pour un avenir durable</li>
</ul>
 La fourchette de rémunération pour ce poste est de 48&nbsp;000 à 60&nbsp;000 $ par an. La rémunération peut varier selon la situation géographique et l'expérience.

Assistant General Manager

<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and&nbsp;passionate people speaking more than&nbsp;300 languages, our global scale and local&nbsp;presence allow us to be a force of good&nbsp;in supporting our communities, our&nbsp;clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns</li>
<li>Calmly attempt to resolve and de-escalate any issues</li>
<li>Escalate interactions when necessary and appropriate</li>
<li>Respond to requests for assistance and/or possible processing payments</li>
<li>Track all call related information for auditing and reporting purposes</li>
<li>Provide feedback on call issues</li>
<li>Upsell if required</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
<ul>
<li>High School Diploma or equivalent</li>
<li>IT/Network certifications/degrees preferred</li>
<li>18 years of age or older</li>
<li>Proven call center experience</li>
<li>Typing 25 WPM</li>
<li>Proficient in PC operation and navigation</li>
<li>Entry-level network troubleshooting
<ul>
<li>Ability to set up home Wi-Fi network</li>
<li>Ability to set up and configure a router or switch</li>
<li>Core proficiency with a laptop or desktop computer</li>
</ul>
</li>
<li>Able to work independently</li>
<li>Have excellent communications skills, both oral and written</li>
<li>Ability to work in a constantly changing and fast paced environment</li>
<li>Ability to stay composed and objective</li>
<li>Strong listening skills</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Banking Customer Service Representative - Onsite

<h3>Job Description</h3>
Job Description
Directeur général du restaurant
 
À propos du poste :
 En tant que directeur général de restaurant, vous dirigerez une équipe dynamique, sélectionnant et formant les meilleurs éléments pour offrir une expérience client exceptionnelle. Imaginez la fierté que vous ressentirez en établissant la référence à laquelle aspirent les autres. Vous superviserez le recrutement et la formation de votre équipe, l'accompagnerez vers des promotions et lui donnerez les moyens de réussir sa carrière. En formant une équipe d'employés performants, vous créerez une culture dynamique, optimiste et incroyablement enrichissante. Votre réussite se reflétera dans les réalisations de votre équipe. Les directeurs généraux travaillent 50 heures par semaine, dont 40 heures au salaire normal et 10 heures à taux majoré de moitié, offrant une expérience de travail équilibrée et enrichissante.
 
Le quotidien :
<ul>
<li> Recruter, intégrer et organiser des séances d'orientation pour les meilleurs membres de l'équipe et les chefs d'équipe, garantissant ainsi une équipe solide et bien préparée.</li>
<li> Élaborer un plan de formation complet, encadrer les directeurs adjoints, les chefs d’équipe et les formateurs des membres de l’équipe, et superviser l’exécution de toutes les initiatives de formation et de développement.</li>
<li> Reconnaître et récompenser régulièrement les performances exceptionnelles des membres de l’équipe, tout en favorisant une culture d’équité, d’inclusion et d’appartenance.</li>
<li> Aborder et résoudre les conflits rapidement, en maintenant un environnement de travail positif.</li>
<li> Interagissez personnellement avec les clients, résolvez rapidement tous les problèmes pour garantir une expérience positive.</li>
<li> Planifiez stratégiquement le personnel pour optimiser le service client, encadrez l'équipe de direction sur les normes CHAMPS et dirigez les réunions de lancement de produits pour garantir une mise en œuvre réussie.</li>
<li> Analyser les performances financières du restaurant, gérer le budget et développer des stratégies pour maximiser la rentabilité sans compromettre l'expérience client.</li>
<li> Restez informé sur vos concurrents et visez à dépasser leurs normes dans tous les aspects, y compris la présence numérique et les programmes de fidélité.</li>
</ul>
 
Est-ce toi ?
<ul>
<li> 5 ans d'expérience en gestion de restaurant ou de vente au détail avec une solide expérience en gestion du personnel.</li>
<li> Capacité avérée à améliorer les performances sur la base d’une analyse P&amp;L.</li>
<li> Maîtrise des outils et plateformes numériques.</li>
<li> Compétences exceptionnelles en communication, notamment écrite, verbale et interpersonnelle.</li>
<li> Solide compréhension des programmes d’entretien des restaurants.</li>
<li> Défend la culture et les valeurs de Taco Bell, en mettant l'accent sur l'équité, l'inclusion et l'appartenance.</li>
<li> Expérience dans la reconnaissance et la motivation des équipes, avec un historique de réussite dans le développement des personnes.</li>
<li> Expert dans le recrutement des meilleurs talents et la formation des employés les plus performants et les moins performants.</li>
<li> Adaptable au changement et expérimenté dans l'accompagnement de la gestion du changement.</li>
<li> Adhère aux politiques de l’entreprise et aux normes de santé au travail et de sécurité alimentaire.</li>
</ul>
Travailler dur, jouer dur :
<ul>
<li> Salaire compétitif</li>
<li> Potentiel de bonus</li>
<li> 4 semaines de vacances et congés payés supplémentaires</li>
<li> Licence gratuite</li>
<li> Programmes de bourses et remboursement des frais de scolarité pour la formation continue</li>
<li> Avancement de carrière et développement professionnel</li>
<li> Avantages médicaux dès le premier jour</li>
<li> Programmes de santé et de bien-être</li>
<li> Plan de retraite 401k avec une contrepartie de 6 %</li>
<li> Avantages&nbsp;! Réductions sur les prêts immobiliers, les véhicules, les téléphones portables, les abonnements aux salles de sport et plus encore.</li>
<li> Repas gratuits</li>
</ul>
 La fourchette de rémunération pour ce poste est de 60&nbsp;000 à 80&nbsp;000 $ par an. La rémunération peut varier selon la situation géographique et l'expérience.

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