<h3>Job Description</h3>
Job Description
Front Desk Receptionist – Full Time Location: Pompano Beach, FL
A better way to deliver care starts here!&nbsp; The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.&nbsp;
Position Summary&nbsp; The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on&nbsp;delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.&nbsp;
Key Responsibilities
<ul>
<li>
Greet and engage patients, delivering a friendly and professional first impression.
</li>
<li>
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
</li>
<li>
Process membership sales, upgrades, and payments accurately.
</li>
<li>
Track and report sales activity, patient visits, and conversion metrics.
</li>
<li>
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
</li>
</ul>
Qualifications
<ul>
<li>
Prior experience in sales, customer service, or a client-facing role preferred.
</li>
<li>
Strong communication and persuasion skills with a customer-first mindset.
</li>
<li>
Ability to work in a fast-paced, walk-in clinic environment.
</li>
<li>
Basic computer and payment processing skills.
</li>
<li>
Reliable, professional, and goal-oriented team player.
</li>
</ul>
Schedule&nbsp;
This role requires availability Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and&nbsp;Saturdays 9:30 to 5:00pm with Occasional Travel.&nbsp; Compensation and Benefits&nbsp;
<ul>
<li>Base Pay: $15.00 per hour</li>
<li>Bonus potential&nbsp;</li>
<li>4&nbsp;day workweek:&nbsp; Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and&nbsp;Saturdays 9:30 to 5:00pm</li>
<li>Medical, dental, and vision insurance&nbsp;</li>
<li>PTO accrual&nbsp;</li>
<li>Paid Holidays</li>
</ul>
Why Join Us&nbsp; When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.&nbsp;
Business Structure&nbsp; You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.&nbsp;
Ready to Join the Movement?&nbsp; Apply today and start moving your career in the direction you want. For more information, visit&nbsp;<a href="http://www.thejoint.com" target="_blank">www.thejoint.com</a>, or follow the brand on&nbsp;Facebook,&nbsp;Instagram,&nbsp;Twitter,&nbsp;YouTube&nbsp;and&nbsp;LinkedIn.&nbsp;
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Front Desk Receptionist -- Pompano Beach, FL

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>
Job SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.&nbsp; Responsibilities&nbsp;
<ul>
<li>Answer incoming phone calls and route them to the appropriate person</li>
<li>Schedule appointments and maintain a calendar</li>
<li>Organize meetings and take accurate minutes&nbsp;</li>
<li>Write emails, memos, and letters and distribute them appropriately</li>
<li>Contribute to company reports</li>
<li>Maintain an organized filing system</li>
<li>Develop, update, and maintain relevant office procedures</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED required, Associate’s degree or administrative training is preferred</li>
<li>Previous experience as an Administrative Assistant or in a similar position</li>
<li>Familiarity with standard office equipment such as printers and fax machines</li>
<li>Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint</li>
<li>Highly organized with excellent time management skills and the ability to prioritize projects</li>
</ul>

Administrative Assistant

<h3>Job Description</h3>
Job Description
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
<ul>
<li>Competitive Compensation</li>
<li>Health, Dental, Vision &amp; Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)</li>
<li>401K (generous retirement benefits) with a Company Match</li>
<li>Paid Holidays and Paid Time Off</li>
</ul>
SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Download PSP orders into NDS system after review and correction of ROE Edit List.</li>
<li>When necessary, manually enter orders into NDS or PSP system.</li>
<li>Reviews and corrects Order File Status Report. Transfers order file for routing.</li>
<li>Notify customers or sales reps. of customer item “outs”.</li>
<li>Ensures COAs, and Spec Sheets are provided to Customers as necessary.</li>
<li>Daily invoicing of credit memos.</li>
<li>Credit and Collections Answers telephone and direct calls to appropriate person.</li>
<li>Research customer, Sales Rep and BAKEMARK Affiliate inquiries.</li>
<li>Back up to Will-Call and other positions as directed by Supervisor.</li>
<li>Provide Sales Representative vacation relief.</li>
<li>Files documents as directed.</li>
<li>Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input.</li>
<li>Treat all customers both external and internal with dignity and respect.</li>
<li>Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.</li>
<li>Other duties will be assigned as needed to meet company goals and objectives.</li>
</ul>
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Company DescriptionWith over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods. 
<h3>Company Description</h3>
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods.

Customer Service Representative

<h3>Job Description</h3>
Job Description
Overview

Life-changing work is happening here… Join us!
Click here to learn more about Broward House!

Every day at Broward House someone finds healing; someone’s mind is renewed; hope and health restored. All because of our team of incredibly skilled and passionate Care Guides (potentially YOU!)
What does it mean to be a Care Guide? All Staff in each position at Broward House is considered a Care Guide it is the goal of everything we do from Finance to Social Worker
It means you are driven by improving community and ready to serve our neighbors in need. You care about important issues like mental health, HIV prevention and care, affordable housing, and improving the overall health of your community. 
You see challenges as opportunities and enjoy learning new things. You are self-motivated with an ability to shift priorities based on the need of the clients, and Agency. You believe that change is possible and ready to do the necessary work to make it happen.
At Broward House, we are doers. Words are good, but action is better. Our work is serving others, providing care to people living with HIV and uplifting our most vulnerable communities. 
We are a united group, guided by our Core Values… We are Authentic, Consistent, Adaptable, and Resolute in our mission. Dignity is our foundation and client care is at the center of everything we do. We believe everyone has value and deserves to be seen, heard, and empowered!
If this describes you… YOU may belong here! We are your people. 
 
Responsibilities
This position, under the supervision of the Residential Director, provides quality resident care as defined in Florida Code 10A-5 to support health goals and stability in an Assisted Living environment.
WORK SHIFT: Friday through Sunday: 7:00 pm - 7:00 am
ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Completes assessments upon admission and monthly thereafter with each resident to maintain assisted living safely. Monitor clients’ progress providing referrals or interventions, as appropriate. </li>
<li>Provide medication assistance including access, education and documentation. </li>
<li>Assists residents with activities of daily living including supervision of diets.</li>
<li>Provide limited nursing services as ordered as defined by limited nursing licensed (attached), if the service is not provided by home health and is required to maintain safe housing. </li>
<li>Communicates with primary health care providers and pharmacies to ensure access and adherence to care.</li>
<li>Maintains client record with health information and progress notes. </li>
<li>Collaborate with Multidisciplinary staff to ensure comprehensive continuous care of residents.</li>
<li>Maintains structure and order in the Residential Facility. Report and Document incidents, concerns and observations consistently.</li>
<li>Engages clients in a strength-based supportive manner providing re-directions and guidance as necessary.</li>
<li>Engages, counsels, manages, motivates, and effectively works with high-risk, vulnerable patient population, including chemically dependent persons.</li>
<li>Engages, counsels, manages, and effectively works with persons in crisis.</li>
<li>Provide supervision and support to support staff including milieu and care assistants. </li>
<li>Attend and participate in staff meetings, program meetings, and staff training as determined by </li>
<li>Follows all policies and procedures both written and verbal.</li>
</ul>
SKILLS AND REQUIREMENTS
<ul>
<li>Graduate of State accredited School of Licensed Practical Nursing and licensed to practice as an L.P.N. in the State of Florida and 3 years’ experience.</li>
<li>Currently licensed in the State of Florida as a Licensed Practical Nurse.</li>
<li>Experience or knowledge of Acquired Immune Deficiency Syndrome is preferred.</li>
<li>The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
<li>Ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and person in crisis.</li>
<li>Ability to effectively communicate with people at all levels and from various backgrounds.</li>
<li>Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.</li>
<li>Ability to legally operate a motor vehicle and provide own transportation.</li>
<li>Ability to work under pressure and to assess changing priorities and competing deadlines is essential</li>
<li>Flexibility and ability to cope with several tasks simultaneously</li>
<li>Must be physically and mentally fit to respond to emergency situations.</li>
</ul>
Important Notes
Applicants must submit to a Level 2 Background and Pre-employment Drug Screening. 
Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
Qualifications
We at Broward House believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Health Navigator Residential 5 (LPN)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>All linens, tools, equipment, supplies provided</li>
<li>Tips paid out same day</li>
<li>Employer Contribution to Medical Insurance</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Are you an Esthetician passionate about helping people feel confident in their own skin? Hand &amp; Stone South Miami is expanding our team of Licensed Estheticians to better serve our members and valued guests. We believe that skincare is more than just a treatment, it's the change to make a positive impact on the lives of our clients! With innovative services, customized long-term treatment plans, and a focus on building relationships, our Estheticians are educated and empowered to make a client's facial appointment the best hour of their month! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand &amp; Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Our Esthetics program is built on a foundation of high quality, results-driven treatment options, with a service menu that includes the latest advances in skincare. Through client education, repeated routine visits, and post-treatment homecare recommendations, our Estheticians help clients discover the difference between "getting a facial" and "having a skincare ritual." As an Esthetician, you will 
<ul>
<li>Maintain an active Esthetics license in the state where you are working</li>
<li>Carry Esthetics liability insurance</li>
<li>Adhere to state and local licensing laws and regulations</li>
<li>Provide world class client experience to our guests and valued members by performing top-level services</li>
<li>Design and prescribe progressive treatment plans, including homecare regimens, based on the client's individual skincare goals</li>
<li>Create an excellent experience through your friendly and helpful attitude</li>
<li>Effectively communicate with clients, spa management, and staff</li>
<li>Achieve sales and performance goals as outlined by spa leadership</li>
<li>Participate in hands-on training as well as workshops and webinars</li>
</ul>
We cant wait to meet you! Visit us in person at ADDRESS

Licensed Esthetician - South Miami

<h3>Job Description</h3>
Job Description
Kanner &amp; Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Client Service Representativeto join our team in Boca Raton, FL.
POSITION SUMMARY: 
The Client Service Representative will answer all incoming calls of potential new cases with the utmost professionalism and will fill out the new client intake before transferring to the respective intake team. The Operator will also fill out numerous excels to assist their supervisor. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Answering all incoming phone calls of new or existing clients</li>
<li>Answering all incoming emails in a timely professional manner</li>
<li>Professional phone conduct</li>
<li>Gathering needed new client information and appropriately directing clients to the intake team </li>
<li>Generating and daily maintenance of excel reports</li>
<li>Effectively reviewing files and flow of incoming calls</li>
<li>Placing daily follow-up calls with potential and existing clients </li>
<li>Working in a team setting </li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual (English/ Spanish). </li>
<li>Previous customer service experience preferred.</li>
<li>Experience with data-entry functions.</li>
<li>Proficient with Microsoft Office programs (Word, Excel, and Outlook).</li>
<li>Ability to manage a heavy workload in a fast-paced environment.</li>
<li>Ability to communicate with clients and co-workers effectively and efficiently.</li>
<li>Possess excellent organizational skills and the ability to multitask and prioritize workload.</li>
</ul>
SCHEDULE:
<ul>
<li>Monday – 12:00PM-8:00PM</li>
<li>Tuesday – 12:00PM-8:00PM</li>
<li>Wednesday – 12:00PM-8:00PM</li>
<li>Thursday – 12:00PM-8:00PM</li>
<li>Friday - 12:00PM-8:00PM</li>
<li>Saturday – OFF </li>
<li>Sunday – OFF</li>
</ul>
 
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
ABOUT KANNER &amp; PINTALUGA
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

Bilingual (English/Spanish) Client Service Representative

<h3>Job Description</h3>
Job Description
About SYZYGY &amp; The Role 
We’re a fast-growing, luxury construction company specializing in outdoor living spaces — setting the standard for innovation, design, and experience. At SYZYGY, we combine creativity with precision, and we’re looking for someone who thrives in the same way.
This is not your average coordinator role. You’ll be the driving force behind our sales operation, partnering closely with our CEO and Head of Sales to ensure the engine runs flawlessly. While you’re not a salesperson, you’ll be in the middle of it all — leading process, managing follow-ups, and keeping timelines sharp.
You’re the kind of person who’s known for getting things done, keeping people accountable, and staying ten steps ahead. If you’ve ever worked as a paralegal, project coordinator, or executive assistant in a high-stakes environment — this might be your perfect next move.
Key Responsibilities
Sales Process &amp; Contract Management
<ul>
<li>
Own all sales-related admin: contracts, documentation, digital folder structure, and filing.
</li>
<li>
Track and enforce key deadlines — getting renderings, feedback, signatures, and deposits in on time.
</li>
<li>
Ensure contracts are accurate, complete, and reflect company standards before being passed on.
</li>
</ul>
Scheduling &amp; Sales Calendar Control
<ul>
<li>
Coordinate site surveys, discovery calls, client meetings, and internal pass-offs.
</li>
<li>
Manage the sales calendar with precision — you’re the keeper of time and order.
</li>
<li>
Keep the CEO and sales team operating efficiently and on schedule.
</li>
</ul>
Lead Intake &amp; Initial Contact
<ul>
<li>
Make the first call or email to new inquiries — friendly, polished, and confident.
</li>
<li>
Collect and organize property details, client info, and job specs.
</li>
<li>
Research PAPA data and property specifics to prep the sales team and update internal systems.
</li>
</ul>
Internal Coordination &amp; Follow-Up
<ul>
<li>
Liaise with the design team to request renderings, pricing, and changes.
</li>
<li>
Push for updates and hold departments accountable to deliverables.
</li>
<li>
Ensure all documentation is complete and organized before transitioning to the project team.
</li>
</ul>
Who You Are
<ul>
<li>
Deadline-driven and not afraid to hold others accountable.
</li>
<li>
A natural organizer and communicator, especially in fast-paced environments.
</li>
<li>
Comfortable being the central point of contact and escalation.
</li>
<li>
Calm under pressure, professional in tone, and clear in your follow-up.
</li>
<li>
Tech savvy, especially with Apple products, Salesforce (or other CRMs), and Google Suite.
</li>
<li>
Someone who brings polish, precision, and positivity into everything they do.
</li>
</ul>
Experience &amp; Qualifications
<ul>
<li>
2–4 years in a project coordination, executive assistant, or legal assistant role
</li>
<li>
Experience working in real estate, construction, architecture, or luxury goods is a plus
</li>
<li>
Strong phone and email communication skills
</li>
<li>
Exceptional attention to detail and accuracy
</li>
<li>
Confidence managing up and across departments
</li>
</ul>
Why SYZYGY?
We’re a high-performance team that values creativity, communication, and accountability. You’ll never be just a number here — you’ll be part of a mission to create beauty and excellence in every client experience.
Work Hours:
<ul>
<li>Full-time: Monday - Friday, 8 AM - 5 PM, with occasional nights and weekends as needed.</li>
</ul>
Benefits:
<ul>
<li>Paid Time Off: Eligible for PTO starting after 90 days.</li>
<li>Top-Tier Insurance: Comprehensive health, dental, and vision coverage, fully paid by the company after 90 days.</li>
<li>Paid Holidays: Enjoy paid time off for all major holidays, including the Fourth of July, Labor Day, Memorial Day, Thanksgiving (and the day after).</li>
<li>Holiday Closure: Company closes from Christmas Day through New Year's Day.</li>
<li>Wellness Wednesdays: Participate in weekly mindfulness, and energy work sessions to support mental and physical well-being.</li>
<li>On-Site Chiropractic Care: Bi-weekly chiropractor sessions on Wednesdays to promote wellness.</li>
<li>Wellness-Focused Culture: Health and wellness are central to our culture, with resources and activities designed to support employee well-being.</li>
<li>Collaborative Office: Work in a team-oriented, supportive environment located in the heart of Downtown Delray Beach.</li>
</ul>
Salary:
<ul>
<li>$55k-$65k annually, based on experience.</li>
</ul>

Sales Administrator

<h3>Job Description</h3>
Job Description**ONSITE JOB OFFERS!!!**Hiring Helpers
We make it fast and easy to start working!! Pre-qualify within minutes!!
Helper Pay: Paid Weekly
• $12 to $15 per hour (Based on Experience)
• TIPS Earned Daily $20 to $150 Per Day
Perks
<ul>
<li>Beautiful Branded 26 Ft. Box Truck’s: New Equip. "Automatic Trans."</li>
<li>State of the Art Tablets for Electronic Paperwork</li>
<li>Flexible hours. Full, Part Time, Weekends only, or make your own schedule!</li>
</ul>
REQUIREMENTS
<ul>
<li>Drivers: 18+ years of age</li>
<li>Able to move furniture and lift at least 75lbs</li>
<li>Ability to climb stairs daily</li>
</ul>
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Movers/Helpers Wanted

<h3>Job Description</h3>
Job Description
Overview
We are seeking a reliable and organized Remote Customer Care Coordinator to serve as a key point of contact for our customers. In this role, you’ll provide direct support via phone, email, and chat, while also coordinating with internal teams to ensure that customer needs are met efficiently and professionally.
Responsibilities
<ul>
<li>
Respond to customer inquiries across phone, email, and chat channels
</li>
<li>
Coordinate with internal teams to resolve customer concerns promptly
</li>
<li>
Maintain accurate records and case updates in the CRM system
</li>
<li>
Follow up with customers to ensure satisfaction and issue resolution
</li>
<li>
Assist with documentation and form completion as needed
</li>
<li>
Ensure a smooth, consistent experience throughout the customer journey
</li>
</ul>
Qualifications
<ul>
<li>
Prior customer service or coordination experience preferred but not required
</li>
<li>
Excellent communication and organizational skills
</li>
<li>
Proficient with Google Workspace, CRM platforms, and Adobe PDF tools
</li>
<li>
Detail-oriented with strong multitasking abilities
</li>
<li>
Dependable with a reliable internet connection and quiet remote setup
</li>
</ul>
Top Attributes
<ul>
<li>
Empathetic and customer-focused
</li>
<li>
Organized and proactive
</li>
<li>
Comfortable using technology and learning new tools
</li>
</ul>
Benefits
<ul>
<li>
$24 per hour
</li>
<li>
Health insurance (for full-time employees)
</li>
<li>
Company-provided equipment
</li>
<li>
Comprehensive training and supportive team environment
</li>
</ul>

Remote Customer Care Coordinator

<h3>Job Description</h3>
Job Description
SUMMARY
The Sales/Marketing Administrator performs a variety of administrative and general clerical tasks. Duties of the Administrative/Marketing Assistant include providing support to our Sales Account Executives in their day-to-day activities. This includes Trade Shows, lunch and learns, and Happy Hours. Manage vendors, sales reports, CE classes, inventory, and reordering marketing promotional items. 
WRG Culture
As a team member of The Water Restoration Group, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and being trustworthy in your duties and transparent in everything you do. These are our GREAT values, part of your work practices, and expected as part of your daily activities while working at WRG.
<ol>
<li>Trade Shows:</li>
</ol>
<ul>
<li>Fill out tradeshow applications for Broward, Palm Beach, and Miami-Dade annual tradeshows. (Approximately nine shows in a year). </li>
<li>Schedule tradeshows and events on Outlook calendar.</li>
<li>Prepare and organize crates with banners, marketing materials, etc.</li>
<li>Coordinate delivery of all marketing supplies needed for trade shows.</li>
<li>Route trade show invoices to the accounting dept.</li>
</ul>
<ol>
<li>Networking events:</li>
</ol>
Yacht Outing 
<ul>
<li>Implement the Yacht Outing checklist.</li>
<li>Set the date and time and record it in the Outlook calendar.</li>
<li>Design and circulate flyers to the sales representatives.</li>
<li>Collaborate with the captain and catering host.</li>
<li>Validate the attendee list and dispatch waivers through DocuSign.</li>
<li>If departing from Pier66 Marine, request a reservation slip and process payment.</li>
<li>Confirm sponsors and associated expenses.</li>
<li>Dispatch the sponsor financial agreement via DocuSign for dual-party signatures.</li>
<li>Once agreements are confirmed, submit them for invoicing by providing both parties' agreements and the sponsor's email to the accounting department.</li>
<li>Alert accounting for Boat regarding billing for WRG Yacht Rental and Captain Service.</li>
<li>Upload all documents to the shared drive under Events &gt; Yacht Outing.</li>
<li>Create a folder with the event date and upload relevant documents.</li>
<li>Organize Instacart and food orders for delivery.</li>
<li>Dispatch a gratitude email with the attendee list.</li>
<li>Validate that all waivers and releases from attendees are signed and uploaded to the shared drive.</li>
</ul>
Events
<ul>
<li>Implement the Event checklist.</li>
<li>Set the date and time and record it in the Outlook calendar.</li>
<li>Design event flyers and circulate flyers to the sales representatives.</li>
<li>Coordinate venues and dates for company events.</li>
<li>Conduct research and reach out to various locations in South Florida for pricing and availability.</li>
<li>Contact potential vendors to ascertain sponsorship opportunities.</li>
<li>Generate an Eventbrite link for attendees and incorporate it into the flyer.</li>
<li>Distribute the flyers to vendors and the sales team via email.</li>
<li>Send event reminders to registered attendees the day after.</li>
<li>Verify the registration list with the sales representative after and after the event.</li>
<li>Confirm sponsors and associated expenses.</li>
<li>Dispatch the sponsor financial agreement via DocuSign for dual-party signatures.</li>
<li>Once agreements are confirmed, submit them for invoicing by providing both parties' agreements and the sponsor's email to the accounting department.</li>
<li>Upload all documents to the shared drive under Events &gt; Date – Event Name</li>
<li>Email the attendees' list to all vendors post-event and thank you for the attendance email.</li>
</ul>
Additionally:
<ul>
<li>Maintain current organization’s sales calendar relating to events for local industry associations, including but not limited to: (CAI, BOMA, SEFAA, and WEW.</li>
<li>Pay membership renewals for each association and its events. (Follow-up with accounting)</li>
</ul>
<ol>
<li>Lunch &amp; Learns:</li>
</ol>
<ul>
<li>Arrange a lunch and learn session with the sales team and confirm participants.</li>
<li>Coordinate necessary materials, including a projector, HDMI cable, and sign-in sheets.</li>
<li>Prepare certificates tailored to the specific class being taught.</li>
<li>Report continuing education credits to the DBPR (Department of Business and Professional Regulation).</li>
<li>Renew courses with the DBPR, outline the curriculum, and submit all required documents.</li>
<li>Revise and update PowerPoint presentations.</li>
<li>Place orders for lunch, process payments, and set up a schedule.</li>
</ul>
<ol>
<li>Marketing Promo Items</li>
</ol>
<ul>
<li>Keep inventory stock accurate and the marketing up to date.</li>
<li>Ensure the marketing rep is signing out the materials taken to determine daily inventory.</li>
<li>Purchase requests to be submitted to procurement and approved by the Sales Manager.</li>
</ul>
<ol>
<li>General Sales Support</li>
</ol>
<ul>
<li>Support and create meeting agendas for biweekly meetings, including association events.</li>
<li>Prepare Meeting Agenda</li>
<li>Sales Figures for each rep – Sales Figures Year to Date</li>
<li>Number of jobs a year to date</li>
<li>Leads years to date.</li>
<li>Number of visits from last week</li>
<li>Events last week</li>
<li>Comments</li>
</ul>
<ol>
<li>CE CLASSES</li>
</ol>
<ul>
<li>Submit paperwork to DPBR and reporting of credits.</li>
</ul>
<ol>
<li>DASH (CRM)</li>
</ol>
<ul>
<li>Review and delete all duplicates or merge if needed per building notes. If the building is duplicated, send messages to the initial contact.</li>
<li>Support with answering the phones and creating jobs in the dash software.</li>
<li>House leads – update contact manager and follow up as needed.</li>
</ul>
<ol>
<li>Reporting</li>
</ol>
 Pending Sales Report
<ul>
<li>Enter follow-up date and rep to report.</li>
<li>After 90 days, the job will be closed if there is no movement on the lead.</li>
<li>Follow up with the sales rep.</li>
<li>Follow up on all “House” pending sales.</li>
</ul>
New Properties/Management Companies
<ul>
<li>Search for new properties in different neighborhoods where properties are being developed.</li>
<li>Search for high-rise and mid-rise buildings throughout the districts.</li>
<li>Search for new leads for management companies by researching their websites.</li>
</ul>
Preferred Client Program
<ul>
<li>Review the list and send all expired PCP agreements to the assigned Account Executive.</li>
<li>When uploading the signed PCP agreement, please verify all areas are signed and agreed to by both parties.</li>
<li>Keep the spreadsheet up to date.</li>
</ul>
Sales KPI’s 
<ul>
<li>Request and review the daily log of each sales rep and enter the spreadsheet weekly.</li>
<li>Submit to the Sales Manager on Mondays for review.</li>
</ul>
Dash Management (CRM)
<ul>
<li>Review and audit dash information and verify notes entered by the Account Executive.</li>
</ul>
<ol>
<li>General Office Support</li>
</ol>
Customer Service – Incoming Calls 
<ul>
<li>Answer the phone after the third ring.</li>
<li>Follow the etiquette script: “Thank you for calling The Water Restoration Group; this is (your name) speaking. How can I help you?”</li>
<li>Answer any questions and/or inquiries professionally.</li>
<li>Take messages as needed and forward them promptly to the correct person.</li>
</ul>
New Leads 
<ul>
<li>Receive calls from the client or the account executive (sales representative) directly.</li>
<li>Follow the Call Screening Questionnaire.</li>
<li>Open a job on Dash or check pending sales.</li>
<li>Make a note to the PM and Coordinator.</li>
<li>Water emergencies are to be dispatched to the Production Manager or WTR Project Manager to coordinate the team.</li>
<li>If a new emergency comes in, create an encircle and add the job to TSheets.</li>
</ul>
Office Administrative Tasks
<ul>
<li>Open the door for visitors utilizing the buzzer.</li>
<li>Handling distribution of checks and mail when needed.</li>
<li>Day-to-day operation tasks when requested by upper management.</li>
<li>Receive, review, and distribute incoming mail daily.</li>
<li>Scan all incoming mail and forward it to the accounting department for review.</li>
<li>Notify warehouse associates about any building, restroom, or air conditioning issues.</li>
<li>Manage inventory levels and process purchase requests for kitchen and office supplies.</li>
</ul>
Work Environment:
The job operates in a professional office environment and will include off-site location visits and some outdoor exposure when visiting clients. Moderate noise level. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to lift objects up to 50 lbs.
Position Type and Hours of Work
This is a full-time position. Employees are sometimes required to work extended periods of time, being flexible with their hours, which may include weekends.
Required Education and Experience 
<ul>
<li>2+ years of general office administrative experience.</li>
<li>Must be proficient and have a good working understanding of the latest technologies, such as but not limited to Microsoft Office</li>
<li>Excellent verbal and written communication skills, and strong organizational and time management skills.</li>
<li>Excellent customer service and interpersonal skills; ability to relate to others</li>
<li>Ability to multitask and work independently or with a team and in a fast-paced environment.</li>
<li>Ability to work under time constraints to meet goals.</li>
<li>Must be available for all emergency calls. Must have the ability to react and address all emergency situations promptly.</li>
<li>Must have a valid Florida driver’s license</li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Drug-Free workplace environment
Job type: - Full Time
Pay: $19 - $21.00 / hour
Benefits:
Health Insurance Plan
PTO
Holiday Pay
401k

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