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<h3>Job Description</h3>
Job Description
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Perform the role of valet attendant as required based on shift schedules.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Previous work experience in the in a high-rise property setting is highly desired.</li>
<li>Valid Drivers License </li>
<li>Must speak fluent English and Spanish. </li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk / Part Time

<h3>Job Description</h3>
Job Description
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
<li>Maintain the “key” control system and assure that all keys are locked and accounted for at all times. </li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
</ul>
<ul>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Reserve amenities on behalf of residents and review amenity reservations. </li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
 Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Literate in English required</li>
<li>Previous work experience in the hospitality industry highly preferred</li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
 Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Overnight Front Desk

<h3>Job Description</h3>
Job Description
Schedule: Saturdays and Sundays, 6am - 6pm
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
<li>Maintain the “key” control system and assure that all keys are locked and accounted for at all times. </li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Perform the role of valet attendant as required based on shift schedules.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Previous work experience in the in a high-rise property setting is highly desired.</li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk Part Time Weekends

<h3>Job Description</h3>
Job Description
Equal Opportunity Employer

SV-Server

<h3>Job Description</h3>
Job DescriptionPOSITION SUMMARY
Provide customer service and professionalism to support patient flow in the clinic. Register patients for scheduled appointments by verifying demographics and insurance information, obtaining initial authorizations and referrals, and arranging all documentation for visits.
ESSENTIAL FUNCTIONS
· Greet and welcome patients to clinic
· Verify and enter all patient demographics and insurance information into the computer system including authorization and referral numbers 
· Collect co-pays, surgery prepays, and outstanding balances due from patients for services rendered. 
· Balance and batch all cash, checks, and credit card charges collected. 
· Schedule follow-up appointments on an as needed basis. 
· Take in disability forms. 
· Verify all demographics and insurance information for patients. 
· Obtain all authorizations and referrals necessary for visit. 
· Prepare all documentation for visits including creating charts for new patients. 
· Perform other responsibilities associated with this position as deemed appropriate.
GENERAL COMPENTENCIES DESIRED
· Basic knowledge of insurance plans and medical terminology. 
· Ability to be a team player and be flexible. 
· Ability to multi-task, communicate effectively, and organize and prioritize responsibilities. 
· PC skills with a typing speed of approximately 30 WPM.
PHYSICAL DEMANDS
Work may require sitting and/or standing for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and work in an environment which can be very stressful.
CREDENTIALS DESIRED
Must have a high school diploma or equivalent and at least one year of relevant work experience in a medical front office or customer service setting.

Front Desk Representative - Physical Therapy FULL TIME

<h3>Job Description</h3>
Job Description

Qualifications: High School Diploma. 2 years experience in a medical environment.
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.</li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet.</li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information.</li>
<li>Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.</li>
<li>Verifying a valid authorization is present in the patient’s account in Athena.</li>
<li>Ensuring the patient’s insurance benefits have been verified within the past 90 days.</li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patient’s signature.</li>
<li>Upload any outside patient’s imaging cd’s into Medview PAC’s system.</li>
<li>Preparing all paperwork for next day’s clinic.</li>
<li>Schedule patients follow up appointments</li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.</li>
<li>All other duties as assigned.</li>
</ul>

Front Desk Representative - FOS Palm Harbor

<h3>Job Description</h3>
Job Description
Position Summary: This will be a Part-Time role with a schedule of Monday, Tuesday, and Friday, 7:00am to 3:00pm. Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Rep is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box.
Qualifications: High School Diploma. 2 years experience in a medical environment.
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.</li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet.</li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information.</li>
<li>Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.</li>
<li>Verifying a valid authorization is present in the patient’s account in Athena.</li>
<li>Ensuring the patient’s insurance benefits have been verified within the past 90 days.</li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patient’s signature.</li>
<li>Upload any outside patient’s imaging cd’s into Medview PAC’s system.</li>
<li>Preparing all paperwork for next day’s clinic.</li>
<li>Schedule patients follow up appointments</li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.</li>
<li>All other duties as assigned.</li>
</ul>

Front Desk Representative - Part Time - North Tampa

<h3>Job Description</h3>
Job Description
Join Our Team!
 Attraction Attendant
Attraction Attendants at Five Star Parks  are friendly, upbeat individuals with a desire to help guests have fun! We are looking for someone who brings a fun energy to the environment, that is outgoing, loves meeting new people, and is not afraid to step outside of their comfort zone. 
Attraction Attendants operate all of our entertainment attractions and are responsible for the bulk of guest interaction. Below are some of the expectations of an Attraction Attendants, but not limited to: 
<ul>
<li>Operates attractions while following all safety expectations </li>
<li>Anticipates and solves any guest issues, with or without assistance </li>
<li>Communicates clearly with guests and team members </li>
<li>Engages guests often to ensure a positive and lasting experience </li>
<li>Keeps surrounding area neat, tidy, and clean. </li>
</ul>
<ul>
<li>Stays organized and aware of party schedules to execute successfully booked events </li>
<li>Answers any basic questions about the facility including pricing, directions, duration of game play etc. </li>
<li>Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories </li>
</ul>
 
Five Star Parks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law. 
Additional Requirements: 
<ul>
<li>Position requires consistent activity, such as walking, bending and lifting </li>
<li>Must be able to work holidays and weekends </li>
<li>Employment may require background check </li>
</ul>
<ul>
<li>Must be 16 years or older </li>
</ul>

Attraction Attendant

<h3>Job Description</h3>
Job Description
Position Summary: Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicants must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills.
Qualifications: High School Diploma. Prior medical office experience a plus.

Front Desk Representative - Canopy

<h3>Job Description</h3>
Job Description
In this role you will:
Be responsible for ensuring all aspects of the check-in &amp; check-out process are handled in an organized and efficient manner including collecting co-pays and patient balances, obtaining credit card on file agreements, preparing paperwork at the start and end of the clinic days to allow for a smooth patient flow while providing excellent customer service. 
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. </li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet. </li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information. </li>
<li>Obtain and ensure the patients photo identification and insurance card(s) match the information in the patients Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes. </li>
<li>Verifying a valid authorization is present in the patients account in Athena. </li>
<li>Ensuring the patients insurance benefits have been verified within the past 90 days. </li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patients signature.</li>
<li>Upload any outside patients imaging cds into Medview PACs system. </li>
<li>Preparing all paperwork for next days clinic.</li>
<li>Schedule patients follow up appointments </li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved. </li>
<li>Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute</li>
<li>All other duties as assigned.</li>
</ul>
About You:
<ul>
<li>High School Diploma </li>
<li>2 years experience in a medical environment</li>
<li>Intermediate data entry skills</li>
<li>Excellent customer service and communication skills.</li>
<li>Must be organized and able to multitask</li>
</ul>
We'd Love It If You Also Had:
<ul>
<li>2 years experience in Ortho</li>
<li>Athena EMR experience</li>
<li>Spanish Bi-Lingual a Plus!</li>
</ul>

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