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<h3>Job Description</h3>
Job Description
Quality Inn &amp; Suites By The Parks in Kissimmee has created a new standard for customer service and excellence in the hospitality industry. Our property delivers comfort and convenience to both professional and leisure travelers while offering the modern amenities and atmosphere that are expected by seasoned clientele.
Quality Inn &amp; Suites By The Parks in Kissimmee is seeking a results-driven Hotel Sales Manager to lead and manage the sales efforts for our two hotel properties located in Kissimmee and Ocala, Florida. This dual-property role requires a strategic and hands-on professional who can drive revenue, develop strong client relationships, and maximize occupancy and rate growth across both locations.
If you are a motivated and reliable individual with the required experience, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and interest in the position.
Responsibilities:
<ul>
<li>Develop and implement strategic sales plans to achieve revenue goals for both properties.</li>
<li>Actively pursue new business opportunities in corporate, group, government, and leisure segments.</li>
<li>Manage existing client relationships and conduct regular property tours and sales presentations.</li>
<li>Analyze market trends, competitor performance, and customer feedback to identify new business strategies.</li>
<li>Prepare and present weekly, monthly, and quarterly sales reports to leadership.</li>
<li>Attend trade shows, networking events, and local business functions to promote brand awareness.</li>
<li>Collaborate with operations and revenue management teams to ensure alignment between sales efforts and service delivery.</li>
<li>Maintain accurate and up-to-date records within hotel sales systems.</li>
<li>Welcome groups and executive clients at the Properties.</li>
<li>Other duties as required.</li>
</ul>
Qualifications:
<ul>
<li>Degree or Certification in Hospitality, Business, or a related field preferred.</li>
<li>2 + years of hotel sales experience; multi-property or regional sales experience is a plus.</li>
<li>Strong understanding of the Central Florida hospitality market.</li>
<li>Proven track record of meeting or exceeding sales goals.</li>
<li>Excellent communication, negotiation, and organizational skills.</li>
<li>Proficiency with hotel sales systems.</li>
<li>Willingness and ability to travel regularly between Kissimmee and Ocala.</li>
</ul>
Benefits:
<ul>
<li>Health Insurance Options</li>
<li>Paid Time Off</li>
<li>Travel discounts</li>
<li>Competitive salary with performance incentive</li>
<li>Travel reimbursement between properties</li>
</ul>
Join our team and help shape the success of two thriving hotels in two of Florida’s most vibrant markets!

Quality Inn & Suites Kissimmee Hiring Sales Manager

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
Powered by JazzHR
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<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
Powered by JazzHR
biQ4mWADhN

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
Powered by JazzHR
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<h3>Job Description</h3>
Job Description
As the Hotel Front Desk Supervisor, you will lead the front desk team to ensure exceptional guest experiences while maintaining smooth daily operations. This role requires strong leadership, problem-solving skills, and a commitment to upholding the hotel’s vision, mission, and values. You will oversee staff training, customer service, and administrative responsibilities, acting as a key liaison between the team and guests. This position requires availability to address operational needs as they arise. This will be a 3 pm-11 pm shift and on call for emergencies. You will work alongside the General Manager.
Compensation:
$16 hourly
Responsibilities:
<ul>
<li>Perform administrative duties in the office such as correcting/confirming timecards and following up on assigned brand or operational checklists and training.</li>
<li>Be present on the property during shift changes to communicate priorities and support team success.</li>
<li>Handling customer complaints and queries.</li>
<li>Train, mentor, and supervise front desk staff to deliver excellent guest service.</li>
<li>Inspect front desk and back-of-house areas to ensure compliance with brand and company standards.</li>
</ul>
Qualifications:
<ul>
<li>Working knowledge of PMS Rooms Management, Microsoft Excel, Word, Outlook, and PowerPoint.</li>
<li>Physical ability to stand, walk, and lift up to 25 pounds as needed.</li>
<li>High school diploma or GED required</li>
<li>Proven customer service experience with a strong guest-focused mentality</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
</ul>
About Company 
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

Hotel Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Supervisor located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY!
Job Description 
Job Purpose:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees.
Duties and Functions:
<ul>
<li>Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates.</li>
<li>Adjust errors and responds to concerns.</li>
<li>Keep records of room availability, rates, etc.</li>
<li>Make, confirm and cancel reservations, usually over telephone, fax or other reservation other reservation system.</li>
<li>On a daily basis, complete travel agent commissions, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms).</li>
<li>Track and bill “no-show” guests.</li>
<li>Understand and enforce hotel and company credit policies.</li>
<li>Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue.</li>
<li>Other duties as assigned.</li>
<li>Answer all phone calls promptly and in a courteous manner.</li>
<li>Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries.</li>
<li>Know the layout of the hotel including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the hotel.</li>
<li>Be aware at all times of the selling status of the</li>
<li>Have a complete knowledge of our special rates and packages and know which benefits are included in each.</li>
<li>Be aware at all times of the selling status of the hotel.</li>
<li>Have a complete knowledge of our special rates and packages and know which benefits are included in each.</li>
<li>Secure all required information from the guest when making a reservation.</li>
<li>Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest.</li>
<li>Follow up on any guest requests to ensure satisfaction in a friendly and professional service style.</li>
<li>Process all advance deposits on future reservations, and post each deposit to guest’s reservation.</li>
<li>Balance shift audit and run necessary reports daily.</li>
<li>Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested.</li>
<li>Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department.</li>
<li>Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas.</li>
<li>Create and maintain positive relationships with all other departments and know how they relate to the reservations department.</li>
<li>Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries.</li>
<li>Assist with inputting weekend third party reservations such as internet and wholesale.</li>
<li>Perform daily office duties and any other projects assigned by managers.</li>
</ul>
Additional Responsibilities
<ul>
<li>Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.</li>
<li>Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.</li>
<li>Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other Interact with other department personnel and venue staff as needed.</li>
<li>Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.</li>
</ul>
To be aware of and ensure constant compliance with all necessary operational policies
<ul>
<li>Health and Safety</li>
<li>Food Hygiene</li>
<li>Maintenance</li>
<li>Emergency Procedures</li>
<li>Liquor Licensing</li>
</ul>
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
<ul>
<li>Attend mandatory meetings including divisional meetings, staff meetings,</li>
<li>Participate in community events and ensure corporate social responsibility goals of the company are met.</li>
<li>Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.</li>
<li>Keep work area clean and organized.</li>
<li>Ensure confidential documents are kept in a secured area.</li>
<li>When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.</li>
<li>Complete other duties as assigned by the Department Head.</li>
<li>Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.</li>
<li>Ensure compliance with the company’s policies and procedures.</li>
</ul>
Other Duties
Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
Safety Requirements&nbsp;
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
Grooming/Uniforms
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Other
Additional language ability preferred.
Qualifications 
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
<ul>
<li>High School Diploma or equivalent Bachelor’s Degree preferred.</li>
<li>Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel.</li>
<li>Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.</li>
<li>An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel &amp; Outlook is preferred.</li>
<li>Enter and locate work related information using computers and/or point of sale systems.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Possess a gracious, friendly, and fun demeanor.</li>
<li>Ability to multitask, work in a fast-paced environment and have a high level attention to detail.</li>
<li>Maintain positive and productive working relationships with other employees and departments.</li>
<li>Ability to work independently and to partner with others to promote an environment of teamwork.</li>
<li>Must be able to stand or walk a minimum eight-hour shift.</li>
<li>Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.</li>
<li>Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary</li>
<li>Must have excellent communication skills and be able to read, write, speak and understand English.</li>
<li>Must be able to work inside and outside at all times of the year as needed, based upon business volumes.</li>
<li>Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.</li>
<li>Any other reasonable duties as assigned by the supervisor or manager.</li>
<li>We recognize we are in the hospitality industry and that may require us to provide lateral&nbsp;will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

FT Front Desk Supervisor

<h3>Job Description</h3>
Job Description
Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
Powered by JazzHR
NwuPGudnRU

<h3>Job Description</h3>
Overview: \nAs a Customer Support Associate at Dolphin Ears, you will play a crucial role in enhancing the customer experience for our premier dolphin tours and yacht charters. You will be responsible for addressing customer inquiries, resolving issues, and providing information about our services. Our team is dedicated to ensuring that every guest has an unforgettable adventure on the water. 
Join us in delivering exceptional service while being part of a dynamic and fun-loving environment.\n\nResponsibilities:\n\n- Respond to customer inquiries via phone, email, and chat.\n- Assist customers with booking tours and answering questions about services.\n- Resolve customer complaints efficiently and effectively.\n- Provide feedback to management regarding customer trends and issues.\n\n\nRequirements:\n\n- High school diploma or equivalent; additional education in hospitality or related field is a plus.\n- Proven experience in customer service or support roles.\n- Excellent communication skills with a friendly demeanor.\n- Ability to work flexible hours including weekends.\n\n\nBenefits:\n\n- Competitive salary with performance bonuses.\n- Flexible working hours with hybrid options.\n- Opportunities for career advancement within the company.

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