Information Technology_USA - USA_System Administrator
Real Soft, Inc.
Jacksonville, FL, USA
7/19/2026
Full time
93819-1 10819145 Lorenzo Frazier
Role Descriptions: Key Responsibilities1. Device Deployment ImagingPerform imaging of new laptops using standardized enterprise images provided by the client. Build and configure devices from the designated staging location (Port of Miami). Ensure all devices are compliant with organizational security standards through Intune enrollment. 2. Device Lifecycle ManagementCoordinate distribution of new devices and collection of legacy devices.Ensure successful execution of end-user device refresh lifecycle covering oAsset assignmentoDevice activationoDecommissioning of old hardware Maintain accurate tracking of all devices through ServiceNow asset management. 3. User Data Migration SupportGuide users to back up data to OneDrive prior to transition. Provide documentation and instructions to ensure smooth migration of filessettings. Troubleshoot post-deployment issues| including application setup and device access. Conduct follow-ups to ensure users are fully operational. 4. Logistics CoordinationCoordinate shipping of devices to remote users via FedEx and track deliveries. Manage scheduling for deliveryreturns oRemote users via scheduling toolsoOnsite users via designated pickup locationsValidate user eligibility through ServiceNow and Azure prior to deployment. 5. Asset Inventory ManagementUpdate asset records at every lifecycle stage oShipmentoDeliveryoAssignmentoReturnMaintain tracking numbers and audit trails in ServiceNow. 6. Stakeholder Governance SupportWork closely with project stakeholders (Engagement Manager| SMEs| client teams).Follow defined governance and reporting structures. Ensure adherence to agreed service windows and delivery timelines. Work Environment CoverageLocations Miami-area sites including Port of Miami| Miramar| Weston| FIU| Tech Hub| and Biscayne. Service Window MondayFriday| 800 AM 500 PM (EST). Support Model Combination of onsite and remote user support. Required Skills QualificationsTechnical SkillsExpertise in oWindows Mac OS device setup and configurationoImaging and endpoint deployment toolsoMicrosoft Intune Endpoint ManageroServiceNow (Asset Management preferred)oAzure AD userdevice validationFunctional SkillsStrong understanding of oIT asset lifecycle managementoEnd-user support and troubleshootingoData migration and backup processesoLogistics coordination and schedulingSoft SkillsExcellent communication and user interaction skillsStrong coordination and multitasking capabilitiesAttention to detail in asset tracking
Essential Skills: oWindows Mac OS device setup and configurationoImaging and endpoint deployment toolsoMicrosoft Intune Endpoint ManageroServiceNow (Asset Management preferred)oAzure AD userdevice validation
Desirable Skills:
Keyword:
Skills: ServiceNow_ITAM (IT Asset Management)~Desktop Management - Infrastructure Services (IS)
Experience Required: 8-10
Role Descriptions: Key Responsibilities1. Device Deployment ImagingPerform imaging of new laptops using standardized enterprise images provided by the client. Build and configure devices from the designated staging location (Port of Miami). Ensure all devices are compliant with organizational security standards through Intune enrollment. 2. Device Lifecycle ManagementCoordinate distribution of new devices and collection of legacy devices.Ensure successful execution of end-user device refresh lifecycle covering oAsset assignmentoDevice activationoDecommissioning of old hardware Maintain accurate tracking of all devices through ServiceNow asset management. 3. User Data Migration SupportGuide users to back up data to OneDrive prior to transition. Provide documentation and instructions to ensure smooth migration of filessettings. Troubleshoot post-deployment issues| including application setup and device access. Conduct follow-ups to ensure users are fully operational. 4. Logistics CoordinationCoordinate shipping of devices to remote users via FedEx and track deliveries. Manage scheduling for deliveryreturns oRemote users via scheduling toolsoOnsite users via designated pickup locationsValidate user eligibility through ServiceNow and Azure prior to deployment. 5. Asset Inventory ManagementUpdate asset records at every lifecycle stage oShipmentoDeliveryoAssignmentoReturnMaintain tracking numbers and audit trails in ServiceNow. 6. Stakeholder Governance SupportWork closely with project stakeholders (Engagement Manager| SMEs| client teams).Follow defined governance and reporting structures. Ensure adherence to agreed service windows and delivery timelines. Work Environment CoverageLocations Miami-area sites including Port of Miami| Miramar| Weston| FIU| Tech Hub| and Biscayne. Service Window MondayFriday| 800 AM 500 PM (EST). Support Model Combination of onsite and remote user support. Required Skills QualificationsTechnical SkillsExpertise in oWindows Mac OS device setup and configurationoImaging and endpoint deployment toolsoMicrosoft Intune Endpoint ManageroServiceNow (Asset Management preferred)oAzure AD userdevice validationFunctional SkillsStrong understanding of oIT asset lifecycle managementoEnd-user support and troubleshootingoData migration and backup processesoLogistics coordination and schedulingSoft SkillsExcellent communication and user interaction skillsStrong coordination and multitasking capabilitiesAttention to detail in asset tracking
Essential Skills: oWindows Mac OS device setup and configurationoImaging and endpoint deployment toolsoMicrosoft Intune Endpoint ManageroServiceNow (Asset Management preferred)oAzure AD userdevice validation
Desirable Skills:
Keyword:
Skills: ServiceNow_ITAM (IT Asset Management)~Desktop Management - Infrastructure Services (IS)
Experience Required: 8-10