Information Technology_USA - USA_Consultant
Real Soft, Inc.
Jacksonville, FL, USA
7/19/2026
Software Developer / Engineer
Full time
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Cameran Gamble
Location: Atlanta, GA 30328, United States
Duration: 36 months
skill id: 10860876
: to
100% On-Site
MUST BE US CITIZEN
ITAR REQUIRMENT
Role: Manufacturing IT Support Engineer
Must Have Skills:
• Interaction with Team members for knowledge sharing, knowledge transition and issue resolution
• Stakeholder management, share regular updates and assist in preparing operational reports
• Triaging of issues and coordination with cross functional teams for timely resolution
• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
• Maintaining agreed SLA levels and assuring Quality of delivery at all times
• Good experience as a .Net developer
• Good Experience in .Net Core and .Net Framework, ASP .Net, VB.Net
• Good Experience on any SCADA platforms
• Strong experience in database technologies of SQL, Oracle.
• Interaction with SME's on functional issues
• Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
• Tracks and report progress to stakeholders
• Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes
• Working with Manufacturing Customer will be an added advantage
Roles & Responsibilities:
• Day to day incident monitoring and resolution (Service Now preferred)
• Interaction with client (IT & Business users) on functional issues
• Triaging of issues and coordination with cross functional teams for timely resolution
• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
• Maintaining agreed SLA levels and assuring Quality of delivery at all times
• Interaction with SME's on functional issues
• Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area
• Tracks and report progress to stakeholders
• Development of functionalities as per requirement provided y customer
Pre-Screening Questionnaire
Have you worked in application support for manufacturing customers?
Have you got experience with SCADA or any COTS MES applications
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Cameran Gamble
Location: Atlanta, GA 30328, United States
Duration: 36 months
skill id: 10860876
: to
100% On-Site
MUST BE US CITIZEN
ITAR REQUIRMENT
Role: Manufacturing IT Support Engineer
Must Have Skills:
• Interaction with Team members for knowledge sharing, knowledge transition and issue resolution
• Stakeholder management, share regular updates and assist in preparing operational reports
• Triaging of issues and coordination with cross functional teams for timely resolution
• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
• Maintaining agreed SLA levels and assuring Quality of delivery at all times
• Good experience as a .Net developer
• Good Experience in .Net Core and .Net Framework, ASP .Net, VB.Net
• Good Experience on any SCADA platforms
• Strong experience in database technologies of SQL, Oracle.
• Interaction with SME's on functional issues
• Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
• Tracks and report progress to stakeholders
• Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes
• Working with Manufacturing Customer will be an added advantage
Roles & Responsibilities:
• Day to day incident monitoring and resolution (Service Now preferred)
• Interaction with client (IT & Business users) on functional issues
• Triaging of issues and coordination with cross functional teams for timely resolution
• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
• Maintaining agreed SLA levels and assuring Quality of delivery at all times
• Interaction with SME's on functional issues
• Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area
• Tracks and report progress to stakeholders
• Development of functionalities as per requirement provided y customer
Pre-Screening Questionnaire
Have you worked in application support for manufacturing customers?
Have you got experience with SCADA or any COTS MES applications