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The Patient Care Technician provides direct and indirect patient care services under the supervision of licensed nursing staff. The role supports the delivery of safe, timely, and patient-centered care by assisting with basic clinical and supportive care needs in a high-acuity, fast-paced environment. The Patient Care Technician practices in alignment with organizational values, clinical standards, and regulatory requirements.

Essential Functions:

• Provide direct patient care assistance, including support with activities of daily living, mobility, hygiene, safety, and comfort measures.
• Assist licensed nursing staff with delegated patient care activities according to established clinical protocols.
• Observe patient condition and promptly report changes or concerns to licensed nursing staff.
• Maintain accurate and timely documentation related to patient care activities.
• Support patient safety, infection prevention, and environmental cleanliness standards.
• Respond appropriately to emergency situations and follow escalation procedures.
• Prioritize assigned tasks and utilize resources effectively in a high-acuity clinical environment.
• Collaborate effectively with patients, families, and interdisciplinary care team members.

Qualifications

• High School Diploma or GED.
• Certified Nursing Assistant in Florida.
• Phlebotomy experience preferred.

Technical Knowledge, Skills, and Abilities:

• Knowledge of basic clinical care principles, patient safety practices, and standards applicable to acute care settings.
• Ability to recognize and communicate changes in patient condition to licensed clinical staff.
• Understanding of infection prevention, standard precautions, and exposure risk mitigation.
• Proficiency in basic clinical documentation and use of electronic health record systems.
• Ability to follow clinical protocols, policies, and delegated care instructions accurately.
• Skill in effective communication within interdisciplinary healthcare teams.
• Ability to prioritize tasks and manage workload in fast-paced, high-acuity environments.
• Physical capability to safely perform patient handling, mobility assistance, and related activities.