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<h3>Job Description</h3>
Job Description
POSITION OVERVIEW:
 
The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).
 
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
<ul>
<li>Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections</li>
<li>Places and receives inventory truck orders</li>
<li>Maintains and regularly monitors a list of all restaurant assets</li>
<li>Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required</li>
<li>Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)</li>
</ul>
GUEST
<ul>
<li>Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility</li>
</ul>
PEOPLE
<ul>
<li>Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance</li>
</ul>
OPERATIONS
<ul>
<li>Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines</li>
<li>Ensures that restaurant upholds operational and brand standards</li>
<li>*Performs duties of Hourly Shift Coordinator when necessary</li>
</ul>
 
QUALIFICATIONS AND SKILLS:
<ul>
<li>Must be at least eighteen (18) years of age</li>
<li>High School Diploma or GED required, 2 years of college preferred</li>
<li>1-2 years of previous quick service restaurant experience, experience in management preferred</li>
<li>Some understanding of P&amp;L interpretation and management to influence profitability</li>
</ul>

Assistant Manager

<h3>Job Description</h3>
Job Description
POSITION OVERVIEW:
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people &amp; operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
 
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
<ul>
<li>Follows all cash control and security procedures (e.g. safe counting, cash drawers)</li>
<li>Maintains inventory by performing Daily and Weekly inventory inspections</li>
<li>Receives inventory truck orders</li>
</ul>
GUEST
<ul>
<li>Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings</li>
</ul>
PEOPLE
<ul>
<li>Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance</li>
</ul>
OPERATIONS
<ul>
<li>Sets an example for Team Members by working hard to implement shift plan and drive operational results</li>
<li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines</li>
<li>Motivates Team Members during shift on each of the workstations</li>
<li>Reviews restaurant results to identify successes and areas for improvement</li>
<li>Ensures that restaurant upholds operational and brand standards</li>
<li>*Performs duties of the Team Member when necessary</li>
</ul>
 
QUALIFICATIONS AND SKILLS:
<ul>
<li>Must be at least eighteen (18) years of age</li>
<li>High School Diploma or GED required, 2 years of college preferred</li>
<li>1-2 years of previous quick service restaurant experience</li>
<li>Demonstrated understanding of guest service principles</li>
<li>Available to work evenings, weekends and holidays</li>
<li>Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant</li>
</ul>

Hourly Shift Coordinator

<h3>Job Description</h3>
Job Description
Job Description
Who says FUN and RESPONSIBILITY can’t hang together? At SONIC Drive-In restaurants, you’ll have all that, along with great pay, flexible hours, a cool uniform and the camaraderie of fantastic co-workers.
 
As a SONIC Drive-In restaurant Cook, you will oversee the Appetite Satisfaction Department, which involves operating the following stations: Food Production, Grill, Fryer and other tasks if applicable.
 
Cook tasks in the restaurant may include:
- Preparing and cooking food orders to meet product quality standards
- Food preparation and portioning
- Cooking on the grill
- Operating the fry station
- Dressing items to order
- Packaging all menu items and checking for product quality and consistency
- Cleaning including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
 
Requirements
SONIC Drive-In Restaurant Cook Requirements:
- Ability to work irregular hours, nights, weekends and holidays
- Ability to be flexible in all situations based on business need
- Effective communication skills; basic math and reading skills
- Ability to follow directions
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC Drive-In restaurants
- General knowledge and understanding of the restaurant industry or retail operations preferred, but not required
 
Additional Info
Additional SONIC Drive-In Restaurant Cook Qualifications...
<ul>
<li>Friendly and smiling faces that enjoy providing quality products for our guests!</li>
<li>A willingness to cross-train on all the stations – it never gets boring here!</li>
<li>Motivated individuals who are team players and committed to keeping our drive-in clean and safe.</li>
<li>Promotes and embodies the Quality Way Core Values&nbsp;</li>
</ul>

Cook

<h3>Job Description</h3>
Job Description
What Makes a McKibbon Hotel Cluster Catering Sales Manager - OEM?&nbsp;
OEM: Overtime eligible manager
 
Tampa West Shore Market: Hilton Garden Inn, Hyatt House, Hampton Inn &amp; Suites, Homewood Suites by Hilton and Springhill Suites by Marriott
 
The Cluster Catering Sales Manager, sells, plans, directs and coordinates catering events for all hotels in the designated market. Assists in the contract negotiations, selection of menu items, tours, and coordinates with the hotel teams for planned events. Responsible for day of duties associated with the contracted event. Communicates customer needs to the appropriate departments and facilitates weekly BEO meetings. Develops and maintains accounts by ensuring customer satisfaction before, during, and after the event. The Cluster Catering Sales Manager reports to the Market Director of Sales.
A Day in the Life:&nbsp;&nbsp;
<ul>
<li>Catering Sales Manager will be responsible for booking Group and Catering Events&nbsp;for designated hotels within Tampa Westshore market.</li>
<li>Responsible for all planning and coordination of booked events.</li>
<li>Maintain compliance and remain up to date on new sales initiatives for the brand and company. You will implement and train on all McKibbon procedures that relate to sales, including systems and processes.&nbsp;</li>
<li>Maintain positive and professional relationships and communication with all hotel departments, clients and guests.&nbsp;</li>
<li>Support guest experience and satisfaction in all operations.</li>
<li>Act as the primary contact for the hotel by being actively involved in the local community.&nbsp;</li>
<li>Actively involved in the execution of the contracted events.</li>
<li>Proactive lead generation and timely response to incoming sales requires.</li>
<li>Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.</li>
</ul>
Requirements/Preferences:&nbsp;&nbsp;
<ul>
<li>Associate or bachelor’s degree preferred&nbsp;</li>
<li>3 years’ minimum experience as an Event Manager&nbsp;&nbsp;</li>
<li>Previous hotel management experience within other disciplines (highly desired)&nbsp;</li>
<li>Preferred experience with major brands such as Marriott, Hilton or Starwood&nbsp;</li>
<li>Ability to actively support operational teams&nbsp;</li>
<li>Ability to implement and maintain all sales documentation&nbsp;&nbsp;</li>
</ul>
&nbsp;Ideal Skills &amp; Qualities:&nbsp;
<ul>
<li>Excellent communication and problem-solving skills&nbsp;</li>
<li>Ability to ensure that hotel policies and brand standards are followed&nbsp;</li>
<li>Strong computer acumen including Word, Excel, PowerPoint&nbsp;</li>
<li>Superior organizational skills</li>
<li>Ability to maintain a professional, hospitable demeanor in fast paced, stressful environment</li>
<li>Delphi Advance (FDC)</li>
</ul>
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Cluster Hotel Catering Sales Manager - OEM

<h3>Job Description</h3>
Job Description
JOB FUNCTION:
The Regional Service Manager (RSM) leads field operations across a defined multi-state territory, ensuring safe, efficient, and contract-compliant service for industrial water treatment systems. &nbsp;This position manages a team—including Area Supervisor(s), Project Coordinator, Maintenance Technician, and Field Service Technicians—holding full responsibility for safety, regional P&amp;L performance, contract execution, personnel management, and continuous operational improvement through the company’s safety and quality systems. 

ESSENTIAL FUNCTIONS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead, coach, and support a regional team to deliver high-quality field service that meets or exceeds contractual and customer expectations.
2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee daily operations including scheduling, site coverage, task execution, and technician utilization, in partnership with the Area Supervisor(s).
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage regional Profit &amp; Loss performance by optimizing labor, travel, and resource allocation; ensure services are delivered efficiently and within budget.
4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Use internal systems such as Task Management software, Intelex, and the Quality System to monitor KPIs and maintain compliance with safety and quality protocols.
5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the point of contact for escalated service issues, customer communication, and execution of contractual obligations.
6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support project planning and execution through the Project Coordinator for system startups, upgrades, and transitions.
7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all services are performed safely and in accordance with company and regulatory requirements.
8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the hiring, development, and performance management of field staff, promoting a culture of accountability and growth.
9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review and drive improvements in preventive maintenance, response time, task closure rates, and customer satisfaction.

KEY BEHAVIORS:
1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals. 
 
 QUALIFICATIONS:
1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 2 years of leadership or management experience in a field service or operational environment.
2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preferred: Bachelor’s degree in Engineering, Business Administration, or a related technical or management field.
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Industry experience in water treatment or similar fields (e.g., chemical processing, power generation, HVAC, or industrial utilities) preferred.
4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to manage remote teams and complex site operations.
5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of contract interpretation, task scheduling, safety compliance, and service delivery metrics.
6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with field service management tools; familiarity with Task Management software and Intelex Safety Management a plus.
7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong financial acumen, with prior responsibility for managing budgets or regional P&amp;L preferred.
8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office and digital systems for tracking, communication, and reporting.
9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willing to travel 30–50% within the assigned region, including some overnight stays.

Regional Service Manager - RO Group

<h3>Job Description</h3>
Job Description
About the Job:&nbsp;
As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
 
The Day-to-Day:&nbsp;
<ul>
<li>Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.</li>
<li>Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.</li>
<li>Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.</li>
<li>Address and resolve conflicts promptly, maintaining a positive work environment.</li>
<li>Personally engage with customers, swiftly resolving any issues to ensure a positive experience.</li>
<li>Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.</li>
<li>Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.</li>
<li>Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.</li>
</ul>
 
Is this you?&nbsp;
<ul>
<li>5 years in restaurant or retail management with a strong track record in people management.</li>
<li>Proven ability to improve performance based on P&amp;L analysis.</li>
<li>Proficient with digital tools and platforms.</li>
<li>Exceptional communication skills, including written, verbal, and interpersonal.</li>
<li>Solid understanding of restaurant maintenance programs.</li>
<li>Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.</li>
<li>Experienced in recognizing and motivating teams, with a successful track record in people development.</li>
<li>Skilled in recruiting top talent and training both high and under-performing employees.</li>
<li>Adaptable to change and experienced in supporting change management.</li>
<li>Adheres to corporate policies and Occupational Health and Food Safety standards.&nbsp;</li>
</ul>
Work-Hard, Play-Hard:&nbsp;
<ul>
<li>Competitive pay&nbsp;</li>
<li>Bonus potential&nbsp;</li>
<li>4 weeks’ vacation and additional Paid Time Off</li>
<li>Scholarship programs for continuing education</li>
<li>Career advancement and professional development&nbsp;</li>
<li>Medical benefits from day 1</li>
<li>Health and wellness programs</li>
<li>401k retirement plan with 6% match&nbsp;</li>
<li>Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li>
<li>Free meals</li>
</ul>

Restaurant General Manager

<h3>Job Description</h3>
Job Description
What Makes a McKibbon Hotel Room Attendant/Housekeeper?&nbsp;
The housekeeper creates a home-like experience for our guests with welcoming, helpful, and exceptional service, while maintaining a clean comfortable, and inviting environment. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.&nbsp;
&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>Housekeepers are responsible for maintaining the cleanliness of guest rooms and suites (bathroom, living area, change and make beds) and other areas as assigned.&nbsp;&nbsp;</li>
<li>You must have a tremendous personality and a great desire to work with people.&nbsp;&nbsp;</li>
<li>You work with the Housekeeping Department to maintain one of the most important aspects of our guests’ stay: the cleanliness of their rooms.&nbsp;&nbsp;</li>
<li>Housekeepers work with professional cleaning chemicals on a daily basis&nbsp;</li>
<li>You will work on your feet, pushing a housekeeping cart to and from the guest rooms&nbsp;</li>
<li>Housekeepers must have a tremendous attention to details&nbsp;</li>
<li>Previous cleaning experience desired but not required&nbsp;</li>
<li>Previous customer service experience, preferably in a hotel or related establishment preferred but not required&nbsp;</li>
</ul>
 
Job Requirements:&nbsp;
<ul>
<li>Identification verifying you are at least 18 years of age&nbsp;&nbsp;</li>
<li>The ability and flexibility to work weekends and holidays&nbsp;&nbsp;</li>
<li>The ability to lift, pull, and push moderate weight (minimum of 20 lbs.)&nbsp;</li>
<li>The desire to satisfy the needs of others in a fast-paced environment&nbsp;&nbsp;</li>
</ul>
 
Ideal Skills &amp; Qualities:&nbsp;&nbsp;
<ul>
<li>The ability and desire to work independently with little supervision&nbsp;</li>
<li>Multi-tasking skills&nbsp;&nbsp;</li>
<li>The ability to learn quickly and work in fast-paced position with guest interaction&nbsp;&nbsp;</li>
</ul>
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel Housekeeper

<h3>Job Description</h3>
Job Description
Description-TEAM MEMBER
Live Más with a career at Taco Bell! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
 
We offer the following :&nbsp;
<ul>
<li>A commitment to promote from within&nbsp;</li>
<li>Training and mentorship programs&nbsp;</li>
<li>Tuition reimbursement and scholarship opportunities&nbsp;</li>
<li>Reward and recognition culture&nbsp;</li>
<li>Competitive Pay</li>
<li>Flexible schedules- day, night, evening, and late night shifts</li>
<li>Eligibility to accrue paid vacation time</li>
<li>Career advancement and professional development opportunities</li>
<li>Medical benefits</li>
<li>Health and Wellness programs</li>
<li>401K plan with 6% match</li>
<li>PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li>
<li>Mas Earth! Commitment to a sustainable future.</li>
</ul>
 
The responsibilities of the team member will include:&nbsp;
<ul>
<li>Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.&nbsp;</li>
<li>Preparation of products.&nbsp;</li>
<li>Maintaining quality of product.&nbsp;</li>
<li>Monitoring all service equipment.&nbsp;</li>
<li>Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.&nbsp;</li>
<li>Champions recognition and motivation efforts&nbsp;</li>
</ul>
 
Requirements
The ideal candidates must want to have fun serving great food to our customers!&nbsp;
<ul>
<li>Must be at least 16 years of age&nbsp;</li>
<li>Accessibility to dependable and reliable transportation&nbsp;</li>
<li>Excellent communication skills, management/leadership and organizational skills.&nbsp;</li>
<li>Physical dexterity required (the ability to move up to 45 lbs. from one area to another).&nbsp;</li>
<li>Attendance and Punctuality a must&nbsp;</li>
<li>Operating of cash register as needed and making change for other cashiers.&nbsp;</li>
<li>Basic Math skills&nbsp;</li>
<li>Complete training certification&nbsp;</li>
<li>Enthusiasm and willing to learn&nbsp;</li>
<li>Team player&nbsp;</li>
<li>Commitment to customer satisfaction&nbsp;</li>
<li>Have a strong work ethic</li>
</ul>
The range for this role is $11-$22/hour. Compensation may vary based on geographic location and experience.

Food Champion

<h3>Job Description</h3>
Job Description
Job Description
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
 
Being Shift Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
 
Basic job duties for the drive-in restaurant’s Assistant Manager include:
<ul>
<li>Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops</li>
<li>Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards</li>
<li>Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices</li>
<li>Performs restaurant opening and/or closing duties</li>
<li>Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control</li>
<li>Completes weekly inventory as needed</li>
<li>Assists in administrative duties including maintaining files, records and all required documentation</li>
<li>Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.</li>
<li>Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.</li>
<li>Other duties as assigned</li>
</ul>
 
Requirements
SONIC Drive-In Assistant Manager Requirements:
<ul>
<li>Ability to work irregular hours, nights, weekends and holidays</li>
<li>General knowledge and understanding of the restaurant industry or retail operations required</li>
<li>Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision</li>
<li>Effective communication skills; basic math, reading and computer skills</li>
<li>Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems</li>
<li>Willingness to abide by the appearance, uniform and hygiene standards at SONIC</li>
</ul>
 
Additional Info
Additional SONIC Drive-In Shift Manager Qualifications…
<ul>
<li>Friendly and smiling faces that enjoy providing courteous food service to our guests!</li>
<li>Professional individuals who value people and demonstrate respect for others!</li>
<li>A team player willing to meet and exceed drive-in goals and objectives.</li>
<li>Strong leadership skills with the ability to motivate and lead team members.</li>
<li>Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.</li>
<li>Promotes and embodies the Quality Way Core Values&nbsp;</li>
</ul>

Shift Manager

<h3>Job Description</h3>
Job Description
POSITION OVERVIEW:
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people &amp; operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
 
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
<ul>
<li>Follows all cash control and security procedures (e.g. safe counting, cash drawers)</li>
<li>Maintains inventory by performing Daily and Weekly inventory inspections</li>
<li>Receives inventory truck orders</li>
</ul>
GUEST
<ul>
<li>Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings</li>
</ul>
PEOPLE
<ul>
<li>Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance</li>
</ul>
OPERATIONS
<ul>
<li>Sets an example for Team Members by working hard to implement shift plan and drive operational results</li>
<li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines</li>
<li>Motivates Team Members during shift on each of the workstations</li>
<li>Reviews restaurant results to identify successes and areas for improvement</li>
<li>Ensures that restaurant upholds operational and brand standards</li>
<li>*Performs duties of the Team Member when necessary</li>
</ul>
 
QUALIFICATIONS AND SKILLS:
<ul>
<li>Must be at least eighteen (18) years of age</li>
<li>High School Diploma or GED required, 2 years of college preferred</li>
<li>1-2 years of previous quick service restaurant experience</li>
<li>Demonstrated understanding of guest service principles</li>
<li>Available to work evenings, weekends and holidays</li>
<li>Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant</li>
</ul>

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