Job Description
Job Description
Experienced Practice Coordinator
Our thriving Interventional Pain Management and Spine practice is looking for an experienced Practice Coordinator who can take over the duties involved with coordinating patient care. We’re looking for a professional who puts the patient first. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service, takes initiative, and has that "go-getter" attitude. There are advancement opportunities for the successful applicant. We offer competitive pay and excellent benefits.
The Practice Coordinator will need to meet the following credentials:
- Excellent Customer Service! Must wear a smile!
- Must be professional, mature and reliable
- Must have strong written and verbal communication skills
- Must be a multi-tasker, able to work at a fast pace with accuracy
- Must be a quick learner who can work independently and be a part of the team
- Check in experience required. Insurance knowledge, ECW and Phreesia helpful.
- Bilingual in Spanish preferred but not required
Basic job description but are not limited to the following:
- Greeting patients
- Obtaining current insurance and identification
- Collecting copays and past due balance
- Obtain completed paperwork depending on appointment type
- Chart preparation and scanning old records
- Upload imaging to Paxera system
- Confirming referrals prior to appts
- Scheduling patients
- Additional responsibilities cross trained in Check out will also be a part of your role.
- Send orders for imaging, physical therapy, etc
- obtain injection consents when scheduling
- Answer incoming calls and route appropriately
- Register and schedule new patients
- Fill out appropriate forms based on appointment type and send to the appropriate team member
- End of day closing
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience: - Must have experience in a Medical or Facility setting
- Customer service: 2 years (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 2 years (Preferred)
Work Location: In person