Automotive Service Advisor / Service Writer

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Job description
Service Writer at a busy and fast growing automotive service center.

Duties:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions

Skills required for this job :

- You must know how to dress nicely and keep good hygiene
- Must be able to operate a computer and type efficiently
- Automotive service knowledge, including understanding of vehicle maintenance and repair processes
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Please DO NOT CALL THE SHOP PHONE NUMBER , we are very busy . If you are interested please submit your info through Indeed or call the owner at 727-235-3961 .
thank you

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $24.00 - $40.00 per hour , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits:

• Employee discount
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Shift:

• Day shift

Work Days:

• Monday to Friday
• No weekends

Experience:

• Service writing: 3 years (Required)

Work Location: In person