Job Description
Job DescriptionTop Job
Located in Delray Beach, FL
Overnight Night Auditors are responsible for overseeing the front desk operations during overnight hours, ensuring guest satisfaction, and performing end-of-day accounting tasks. This role combines customer service with financial reconciliation, making it ideal for someone who is detail-oriented, dependable, and comfortable working independently.
Key Responsibilities
Guest Services
- Greet and assist guests with check-in/checkout procedures
- Respond to guest inquiries, requests, and complaints in a professional manner
- Ensure the safety and comfort of guests during overnight hours
- Monitor and maintain lobby cleanliness and security
Audit & Accounting
- Reconcile daily financial transactions and prepare audit reports
- Balance room charges, taxes, and other revenue sources
- Verify and post charges to guest accounts
- Generate and distribute daily management reports
Operations & Administration
- Process reservations, cancellations, and modifications
- Maintain accurate records of occupancy and revenue
- Ensure compliance with hotel policies and procedures
- Communicate effectively with the morning shift staff regarding overnight events
Qualifications
Required
- High school diploma or equivalent
- Basic accounting or bookkeeping knowledge
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to work independently and handle emergencies
Preferred
- Prior hotel front desk or night audit experience
- Familiarity with property management systems (e.g., Opera, Maestro, or similar)
- Proficiency in Microsoft Office (Excel, Word)
Work Schedule
- Overnight shifts typically run from midnight to 8:00 AM, but vary depending on business needs
- Weekends are noon to midnight, 4 PM to midnight, and midnight to 8 AM
- Holidays are required, and overtime may be available during the peak season
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Employee discounts on hotel stays and services
- Opportunities for advancement within the company
#3264OS
Express Office: Boca Raton-Delray Beach
15127 Jog Road
Suite 212
Delray Beach, FL 33446