Job Description
Job Description
We are seeking an experienced, dynamic General Manager to lead the operations of our high-volume, elegant brunch restaurant. The ideal candidate will embody both refined hospitality and strong business acumen—capable of creating exceptional guest experiences while maintaining efficiency, consistency, and profitability.
Key ResponsibilitiesLeadership & Team Management
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Lead, train, and motivate a team of managers, servers, bartenders, hosts, and kitchen staff.
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Foster a culture of hospitality, professionalism, and teamwork.
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Conduct regular staff meetings and performance reviews to ensure alignment with service standards.
Guest Experience
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Ensure that every guest enjoys a warm, welcoming, and elevated dining experience.
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Maintain high standards for service, presentation, and cleanliness.
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Handle guest feedback and resolve issues promptly and graciously.
Operations & Financial Management
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Oversee daily operations including scheduling, inventory, and opening/closing procedures.
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Manage budgets, labor costs, performance to meet financial goals.
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Collaborate with the culinary team to ensure consistent quality and menu execution.
Sales & Marketing
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Develop and execute strategies to drive sales, reservations, and repeat business.
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Work with marketing and events teams on promotions, holidays, and special activations.
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Represent the brand with professionalism and enthusiasm in the local community.
Compliance & Safety
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Ensure compliance with all health, safety, and employment regulations.
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Maintain up-to-date permits, licenses, and sanitation standards.
Qualifications
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Strong leadership, communication, and organizational skills.
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Proven success managing P&L and achieving financial targets.
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Excellent interpersonal skills with a guest-first mindset.
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Familiarity= with Toast POS systems, scheduling software, and modern restaurant management tools.
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