Bilingual Telephone Operator Full Time

Job Description

Job DescriptionBenefits/Perks

• Competitive Compensation
• Great Work Environment
• FUll-Time 8:30-5:00 pm

Job SummaryWe are seeking a Telephone Operator to join our team! As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone.
Responsibilities

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed, electronic faxing and Filing

Qualifications

• Excellent customer service skills
• Strong organizational skills
• Familiarity with automated phone systems helpful
• Bilingual (creole-Spanish)