Job Description
Job DescriptionSalary: $46K-$48K plus monthly sales bonus
The Spice & Tea Exchange
Store Manager
The Spice & Tea Exchange is a wonderland of fine, savory, exotic spices and spice blends, gourmet teas, flavored sugars, salts, seasonings and accessories. Hand-selected and specially blended onsite for customers' cooking pleasure, our gourmet products will delight the senses and tingle the soul. We pride ourselves on our distinctive, high-quality products, a truly unique in-store "sensory utopia" experience and excellent guest service!
Responsibilities:
OurManagersare responsible for all aspects of store management, including managing operational processes and maintaining the store in conditions of excellence to attract and retain guests, creating a positive environment for staff, and enabling efficient operations and high productivity. Successful Managers will follow The Spice & Tea Exchange (Step in Line) Principles, lead by example, and maintain consistent selling and service standards through communication, training and individual accountability.
- Coaching the team in company sales efforts, techniques, and other approaches to attract and retain guests
- Developing and/or overseeing the development and approval of work schedules
- Assembling, overseeing the assembly, and/or approving the assembly and pricing of products and inventory orders and other tasks associated with efficient inventory management and blend/product production
- Maintaining information / item set up / pricing & discounting in the Point of Sale System and all associated item tagging
- Receiving, supporting the receipt, and or overseeing the receipt of products into inventory and POS and associated follow up required for back order and credit memo related communication with the Owner and Corporate Franchise Warehouse team
- Planning, communicating, executing and/or supporting the planning, and execution of seasonal in-store sales promotions and events.
- Overseeing, contributing to or supporting the provision of information for publication in local print, electronic, and social marketing media (e.g. Facebook)
- Suggesting, drafting, reviewing, implementing, updating, and communicating operational policies and procedures in collaboration with Owner to improve training, operations, and efficiency
- Utilizing, maintaining, and improving utilization of computer, software applications (including POS, all Microsoft Products, and dropbox shareware technology) across the team
- Supporting the sharing of best practices between current and future stores
- Other duties as they emerge assigned by the store owner
Requirements:
- Minimum 2-3 years demonstrated retail operations management (Manager or Assistant Manager): sales, people, product, and point of sale systems
- Open availability of 40 to 50 hours/week, including nights and weekends
- Strong selling experience required with the proven ability to meet or exceed performance standards
- Interest, affinity for culinary arts, fine cuisine, nutrition, wellness, spices and teas
- Strong organizational skills to manage a fast-paced environment with many moving parts
- Excellent team building and leadership skills; we are looking for a seasoned people-oriented manager
- Solid working knowledge of Microsoft Word, PowerPoint and Excel
Physical Demands
- Consistently operates kitchen tools on a regular basis in preparing daily blends.
- Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store
- Must be able to stand and walk about the store 95% of the time to assist guests with their shopping experience
- Frequently moves product weighing up to 50 lbs throughout the store
- Constantly exposed to spice and herb odors
WHAT'S IN IT FOR YOU? -As a valued member of our team, you can expect several BENEFITS from us:
- Competitive Pay
- Employee discounts, rewards and incentive bonuses.
- A dynamic and fun work place where you will build positive and collaborative relationships with colleagues and customers!
- Opportunities to develop, learn, try, test and share your experience with others as you experiment with our amazing products!
- An array of Opportunties in sales, merchandising, marketing and store operations to grow in both your personal and professional life.