Job Description
Job Description
Our law firm is positioned as Florida's Premier Residential Construction Law Firm for Homeowners. We help homeowners before, during, and after their custom home builds and major home renovation projects. This is a niche within the construction law niche that we are currently set to dominate through value-added services.
The firm is on track for aggressive growth, and we need a client-service-oriented, full-time REMOTE BUT PREFERABLY FLORIDA-BASED Receptionist to join our team.
The role involves empathetically fielding calls from potential new clients and pre-qualifying them before they are scheduled to speak with the Client Intake Manager. You will also be fielding all other calls that come into the firm from our existing clients, opposing law firms, expert witnesses, and Judicial Assistants. You will also be accurately entering data into the Firm's CRM system and lead tracking spreadsheets.
Our employees enjoy health, dental, and vision insurance benefits, short-term disability, long-term disability, and life insurance benefits, and the ability to contribute to the Firm's retirement plan.
Applicants submitting cover letters explaining what attracts them to this position will be given priority.
Compensation:
$18.50 - $22 hourly
Responsibilities:
- Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
- Record and track calls from leads into the Firm's CRM software and tracking spreadsheets
- Empathetically pre-qualify potential new clients and schedule for further conversations with our Intake and Sales people.
- Provide A+ customer service to our existing clients and all others who call our Firm.
- Handle electronic mail per Firm policy, including downloading and saving documents to our document management system
- Provide administrative support to other team members
- Provide backup and support to Client Intake Manager as necessary
- Print various reports from the Firm's software systems for the Owner
Qualifications:
You must have exceptional communication skills and have a smile in your voice!
Other requirements include:
- Conveys confidence and empathy on the phone and is comfortable speaking with professionals and high-net-worth individuals
- Well-versed in taking phone calls and handling stressful situations.
- Heightened Attention to Detail.
- Exhibits working knowledge of Microsoft Office and basic CRM software
- The minimum education requirement for this job is a high school diploma or equivalent
About Company
At Wyman Legal Solutions, our mission is simple: to assist homeowners facing significant construction setbacks in getting back to living their lives and into the homes of their dreams as quickly as possible. Whether clients are facing a contractor dispute or need proactive legal guidance for their home construction project, we are here to support them every step of the way.
Our firm is going places – quickly! In 2022, 2023, 2024, and 2025, we were honored to make the Law Firm 500’s list of fastest-growing firms in the United States. We offer strong growth trajectories for our team members.
We place a high value on accountability, integrity, a growth mindset, and self-awareness, and enjoy sharing these core values with our employees and clients.
If this sounds like you, please apply!