Cellphone & Computer Repair Tech and Sales

Job Description

Job Description

ROLE AND RESPONSIBILITIES
• Provide timely and quality repairs on customers smartphones, tablets and computers
• Maintain proper inventory controls
• Maintain high quality standards of customer service and care
• Promote and upsell additional products and electronic accessories
• Meet key performance standards and productivity goals
• Abide by company policies and procedures
• Provide knowledgeable and effective communication on repair process/updates to customers
• Maintain a clean and organized work space
• Strive to constantly improve skills and move up
• Demonstrate a high level of motivation
• Look for ways to improve business performance and enhance customer service experience