Auto Warranty Cancellations Clerk

Job Description

Job Description

Pay Rate: $25–$27 per hour (based on experience)
Employment Type: Full-Time

Position Overview:

We are seeking a detail-oriented and experienced Auto Warranty Cancellations Clerk to join our dealership team. This role is responsible for processing warranty cancellations accurately and efficiently, ensuring compliance with dealership policies and manufacturer guidelines. The ideal candidate will have hands-on experience with CDK Dealer Management System (DMS) and a solid background in dealership billing operations.

Key Responsibilities:

• Process warranty cancellations in a timely and accurate manner
• Communicate with warranty companies, lenders, and internal departments to resolve discrepancies
• Maintain detailed records of all cancellation transactions
• Reconcile warranty receivables and ensure proper posting in CDK
• Assist with general billing tasks and support the accounting department as needed
• Ensure compliance with dealership policies and manufacturer requirements
• Provide excellent customer service when handling cancellation-related inquiries

Required Qualifications:

• Minimum 2 years of experience in a dealership accounting or billing role
• Proficiency in CDK DMS is required
• Strong understanding of dealership warranty and billing processes
• High attention to detail and strong organizational skills
• Ability to work independently in a fast-paced, deadline-driven environment
• Excellent communication and problem-solving skills

Pay Details: $25.00 to $27.00 per hour

Search managed by: Nikki Caudill

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance