Job Description
Job DescriptionResidences Estate Manager
Location: Caribbean (Confidential)
Start Date: Ideally October 1st, 2025
About the Opportunity
We are representing a confidential ultra-luxury hospitality client located in the Caribbean. The estate features a brand-new 9-bedroom private residence and a collection of 25 exclusive residences, all with dedicated butler service. This is an exceptional opportunity to lead residential operations within a prestigious private setting known for delivering impeccable service and curated guest experiences.
We are currently seeking a Residences Estate Manager to oversee the property’s residential operations and support butler services across the resort. This newly created leadership role is ideal for a polished, discreet hospitality professional with experience managing luxury residences or estates in a resort or private household environment.
Key Responsibilities
Private Estate Oversight
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Serve as House Manager for the new 9-bedroom private residence when occupied.
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Coordinate with staff to ensure a seamless, five-star guest experience from arrival to departure.
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Liaise directly with owners, guests, and VIPs while upholding the highest standards of service and privacy.
Residential Management
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Manage the daily operations of 25 luxury residences offering full butler service.
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Ensure excellence in service delivery, presentation, cleanliness, and guest satisfaction.
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Monitor and support butler, housekeeping, and maintenance operations.
Leadership & Service Support
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Oversee and mentor the butler team to maintain elite service levels.
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In the absence of the Director of Butler Services, manage the entire resort-wide butler team (covering 105 villas plus 25 residences).
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Report directly to the Director of Rooms and General Management on operations, feedback, and service performance.
Candidate Profile
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Minimum 5 years' experience in ultra-luxury hospitality, private estate management, or high-end residential leadership.
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Proven track record managing teams and delivering exceptional guest experiences.
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Strong communication, discretion, and problem-solving skills.
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Calm under pressure with a meticulous eye for detail.
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Caribbean or island resort experience is a strong asset.
Compensation Package
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Base Salary: Up to $5,000 USD/month gross
(Subject to approximately 27% tax and national insurance) -
Housing Allowance: $1,400 USD/month
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Transportation Allowance: $700 USD/month
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Monthly Service Charge (in addition to base pay)
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Relocation support available for the right candidate.
Additional Information
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The role requires discretion, emotional intelligence, and exceptional attention to detail.
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The successful candidate will play a critical role in defining luxury standards within the residence and beyond.