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Front Desk / Manager of Site

VILLA VENEZIA
locationFort Lauderdale, FL, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Location: Villa Venezia – Fort Lauderdale

Property Size: 19 rooms (hotel rooms + apartments)

Operations: Lodging only (no restaurant, no bar)

WEDNESDAY (alternates with the other staff weekly), THURSDAY, FRIDAY, SATURDAY, SUNDAY

ADDRESS: 132 isle of venice dr.

9-5

Core Objective (this is the heart of the role)

To run daily hotel operations , keep the property calm and organized, and reduce owner involvement, not increase it

Front Desk & Guest Experience

  • Manage check-ins and check-outs
  • Handle guest communication (in-person, phone, messaging platforms)
  • Resolve guest issues calmly and decisively
  • Enforce hotel policies (late checkout fees, parking rules, quiet hours, etc.)
  • Coordinate room readiness with housekeeping

Site & Operations Management

  • Open and close the property as scheduled
  • Oversee daily cleanliness and presentation of rooms and common areas
  • Coordinate cleaner scheduling based on actual occupancy
  • Report maintenance issues promptly and track resolution
  • Ensure supplies are stocked (linens, amenities, essentials)

Key expectation:

The property runs smoothly even when the owner is not on site.

REQUIRED:

- RESUME

- SSN owner

- BACKGROUND CHECK.

Company Description19 room hotel with high standards at the hear of Fort Lauderdale.

Company Description

19 room hotel with high standards at the hear of Fort Lauderdale.

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