Job Description
Job Description
The job of a technician entails working directly with clients to install and maintain networks. Moreover, technicians monitor the IP network systems to identify and resolve any glitches affecting their performance, in addition to configuring, testing, and improving them.
Network Technicians also provide desktop and application support to clients. They fix connectivity issues of end users when necessary.
In addition, this includes assesments on site for clients to understand their requests and needs
- Technicians also give them tips to troubleshoot any basic networking issues as they arise.
- They train clients and in-house personnel so that they can operate networks properly.
- Technicians should have had experience in single-mode, multi-mode, fiber optic, and CAT5/6 cabling.
- They install wireless computing networks, cabling, and connections.
- Technicians should be knowledgeable about TCP/IP protocols, DHCP, DNS, Active Directory, and other networking basics.
- Technicians inspect LAN/WAN infrastructures and troubleshoot any issues affecting them.
- They diagnose the performance of the network and determine the means of improving it.
- Technicians upgrade and maintain networks.
- They provide technical advice to clients concerning the usage of the network.
- Technicians fix and maintain hardware and peripheral devices.