Job Description
Job Description
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Job ID 22015 – Fraud Prevention Analyst
Location: Lakeland, FL 33815 – Hybrid after training
Pay: $25-$28.00 per hour
Type: Contract until about Jan 2026, with possible extension
Hiregy benefits available during the contract period: https://rb.gy/1xdi42
Hiregy associate perks: https://rb.gy/gc4ml9
Schedule: M-F, 8:00 AM to 5:00 PM EST
Job description:
- Investigate and validate fraud claims by reviewing account activity, contacting involved parties, and collecting necessary documentation within regulatory timeframes.
- Maintain accurate and detailed records of fraud cases, including outcomes, actions taken, and audit documentation in case management systems.
- Communicate with members, merchants, and financial institutions via inbound/outbound calls to resolve disputes and gather supporting information.
- Monitor and triage transaction alerts using fraud detection software (e.g., Verafin), escalating complex cases to senior staff when necessary.
- Ensure compliance with applicable regulations (e.g., Reg E, Reg Z) and assist in fund recovery efforts for fraudulent or loss-related transactions.
Requirements:
- Must have previous recent experience in fraud
- Must be MS Office proficient
- Must know regulations and the Bank Secrecy Act: US Patriot Act, Office of Foreign Assets and Controls, Anti-Money Laundering, Right to Financial Privacy, Bank Bribery Act, E, CC, GG, V.
- High school diploma or equivalent
- Background check required
- Employment verification is required
- Credit check is required
- Drug screening is required