Senior Commercial Alarm Service Technician
Job Description
Job Description
We are hiring an experienced Senior Commercial Alarm Service Technician to support fire alarm systems, access control systems, CCTV/video surveillance, intrusion alarms, and life safety systems across commercial customer sites in West Palm Beach.
This role is focused on commercial service work, including troubleshooting, preventive maintenance, system repairs, testing, and system optimization. This is not residential work.
This role is ideal for technicians who want steady weekday income, competitive pay, full benefits, long-term job stability, and clear opportunities for career advancement with a national organization.
Primary Responsibilities
- Perform routine and emergency commercial service calls
- Troubleshoot and repair fire alarm, access control, CCTV, intrusion, intercom, and life safety systems
- Replace faulty components and restore full system operation
- Perform system testing, signal verification, inspections, and commissioning
- Maintain service vehicle inventory, tools, and equipment
- Provide customer instruction on system operation and functionality
- Complete service reports, work orders, and job documentation
- Support and mentor junior technicians when required
- Follow safety procedures, company standards, and job site policies
Systems You Will Service
- Fire Alarm Systems (panels, initiating devices, notification appliances)
- Access Control Systems (controllers, card readers, door hardware, mag locks, strikes)
- CCTV / Video Surveillance Systems (IP cameras, NVR/DVRs, VMS platforms)
- Intrusion / Burglar Alarm Systems
- Intercom and Nurse Call Systems (preferred experience)
Required Qualifications
- 3+ years of commercial security or life safety service experience (5+ years preferred for senior-level candidates)
- Strong troubleshooting experience with fire alarm, access control, CCTV, or alarm systems
- Working knowledge of local and national fire and life safety codes
- Experience using test equipment (multimeters, battery testers, signal testers)
- Ability to read blueprints, schematics, and technical drawings
- Valid driver’s license
- Ability to pass background check and drug screening
- Strong communication and customer service skills
Preferred Certifications (Not Required)
- NICET I, II, or III (Fire Alarm)
- Manufacturer certifications (Honeywell, Notifier, Lenel, Bosch, Avigilon, Genetec, Siemens, Johnson Controls)
- Experience mentoring or training technicians
- Networking fundamentals (PoE, TCP/IP, VLANs)
Compensation & Benefits
- $65,000 – $75,000 annual compensation range
- Medical, dental, and vision insurance options
- Company-paid life insurance and disability coverage
- Paid Time Off (PTO) and paid company holidays
- 401(k) retirement plan with company match
- Tuition reimbursement and certification training support
- Employee Assistance Program (EAP) and wellness resources
- Long-term career growth and advancement opportunities
Physical Requirements
- Ability to lift up to 50 lbs
- Comfortable working on ladders, lifts, and elevated work areas
- Ability to stand, walk, and work on job sites for extended periods
Apply Now
If you are an experienced commercial fire alarm or security service technician looking for strong pay,
Multiple openings available — immediate hiring.