Overnight Front Desk at La Quinta Inn & Suites Ft. Lauderdale West

Job Description

Job Description

Job Description:
La Quinta is seeking a reliable and customer-focused Overnight Front Desk Associate to join our team. This position is responsible for providing excellent guest service during overnight hours while handling front desk operations and basic night audit duties.

Responsibilities:

• Greet and assist guests with check-in and check-out
• Answer phones and respond to guest inquiries and requests
• Perform night audit procedures and prepare daily reports
• Handle reservations, payments, and cash transactions accurately
• Maintain a clean and organized front desk area
• Address guest concerns professionally and escalate when needed
• Ensure hotel security and follow overnight procedures
• Assist in setting up breakfast

Qualifications:

• Previous hotel front desk or customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer skills (hotel PMS experience a plus)
• Ability to work independently and stay alert overnight
• Reliable, punctual, and detail-oriented
• Must be able to work weekends and holidays as needed

Benefits:

• 401k & paid time off eligibility
• Employee hotel discounts
• Supportive team environment
• Opportunities for growth within the company

Duties may vary based on the needs of the hotel, and the responsibilities listed above are general guidelines.

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