Job Description
Job Description
Job description
Description JOB SUMMARY:
Field-based experienced technician role fulfills all aspects regarding installation and service of dental equipment in the practitioner's office with the focus on "excellence" in customer service.
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
• Provides responsible repair and installation services to our customers in a courteous and professional manner.
• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
• Maintains and manages proper levels of inventory in van.
• Attends all required training
• Maintains and utilizes personal protective equipment when needed.
• Communicates in a timely manner to all necessary inside personnel and dispatchers
• Educates customers on proper care and maintenance and advises on troubleshooting procedures.
• Completes all work orders in a timely manner and submits all job-related paperwork within the required timeframes.
• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
• Participates in special projects and performs other duties as required. In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Physical Activities: This position requires the delivery, installation and repair of dental equipment. Technicians will be expected to maneuver large equipment as needed. The physical nature of this position, at times, may require substantial an/or repetitive bending, stooping and lifting.
Qualifications Experience:
• Ideal Candidates demonstrate a minimum of three year's experience as a customer-facing Field Technician.
Specialized Knowledge and Skills:
• The successful candidate will possess a high school diploma, or equivalent and demonstrates experience as a customer-facing field technician.
• Ideal candidate will be proficient with hydraulics, electro-mechanical and pneumatic systems, as well-as diagnostics and troubleshooting to component level.
• Advanced candidates have working knowledge of Xray, digital diagnostic equipment, digital laboratory equipment and possess general proficiency and desire to work with computers and office based software systems.
Company DescriptionApronto Dental LLC, your number one source for good quality products. We're dedicated to providing you the very best the industry can offer, with an emphasis on service, customer satisfaction, honesty, and integrity. We provide dentists in South Florida with high-quality new and refurbished equipment and repair services.
Company Description
Apronto Dental LLC, your number one source for good quality products. We're dedicated to providing you the very best the industry can offer, with an emphasis on service, customer satisfaction, honesty, and integrity. We provide dentists in South Florida with high-quality new and refurbished equipment and repair services.