Job Description
Job DescriptionMedical Receptionist – Full-Time
Schedule: Full-Time
Job Summary
We are excited to welcome a professional, dependable, and patient-focused Medical Receptionist to join our team in our Boynton Beach office. The ideal candidate thrives in a fast-paced medical environment, delivers excellent customer service, and works well with both patients and clinical staff.
Experience using eClinicalWorks or Athena EMR is highly preferred.
Key Responsibilities
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Greet patients and provide accurate information regarding appointments, procedures, and office policies
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Answer and manage multi-line phone systems, respond to patient inquiries, and route calls appropriately
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Facilitate patient check-in and check-out processes efficiently
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Distribute and assist with completion of new patient paperwork
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Schedule patient appointments and document visits in the EMR system
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Verify insurance eligibility and assist with prior authorizations
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Collect and process copays, deductibles, and coinsurance
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Maintain accurate and confidential electronic medical records
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Communicate effectively with patients, providers, medical assistants, and front office staff
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Support billing and administrative workflows as needed
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Ensure compliance with HIPAA and OSHA regulations at all times
Qualifications & Requirements
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Experience with eClinicalWorks or Athena EMR (highly preferred)
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Previous experience in a medical or healthcare office (preferred)
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Strong computer and data entry skills
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Excellent verbal and written communication skills
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Ability to multitask, prioritize, and adapt in a fast-paced environment
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Strong customer service and patient relations skills
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Understanding of general medical office procedures (preferred)
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Bilingual (English/Spanish) required
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Ability to work effectively both independently and as part of a team
What We Offer
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Supportive and collaborative healthcare environment
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Stable full-time opportunity in a growing practice
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Opportunity to gain experience with leading EMR systems