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Medical Front Desk Receptionist

Robert Half
locationBoca Raton, FL, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

We are looking for an experienced Medical Front Desk Receptionist to join our team on a contract basis in Boynton Beach, Florida. This role requires excellent organizational and communication skills to ensure the smooth operation of a busy medical office. The ideal candidate will be detail-oriented and capable of providing exceptional service to patients and staff.


Responsibilities:

• Greet patients and visitors warmly upon arrival, ensuring a welcoming and organized atmosphere.

• Handle inbound phone calls, providing accurate information and directing inquiries to the appropriate personnel.

• Manage patient check-ins and verify necessary documentation prior to appointments.

• Schedule patient appointments efficiently using electronic medical record systems.

• Maintain accurate and up-to-date records in electronic medical systems.

• Assist in coordinating patient scheduling and follow-ups to optimize office workflow.

• Ensure the front desk area is organized and equipped with necessary supplies.

• Communicate with medical staff regarding patient needs and appointment updates.

• Provide support for administrative tasks, including filing, data entry, and correspondence.

• Previous experience in a medical front office or receptionist role is required.
• Familiarity with basic medical terminology and patient care processes.
• Proficiency in using electronic medical record (EMR) systems.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to multitask in a fast-paced environment.
• Customer service-oriented mindset with a detail-oriented approach.
• High school diploma or equivalent education.

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