Job Description
Job Description
we are seeking hard-working, energetic employees to help us maintain our growing portfolio of luxury vacation homes as a property inspector. responsibilities include maintaining homes and housekeeping, which includes light cleaning, organizing, stocking amenities, minor maintenance and corresponding with the team to keep informed of any and all issues.
what you will do:
- assist with operations in assigned location managing our portfolio of properties to the highest standard
- support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
- perform light home Maintenace (light bulbs, fix door hinges, unclog a toilet etc.)
- conduct regular inspections prior to guest and owner arrivals as well on departure
- manage a budget for your portfolio of homes adhering to company purchasing standards, with the ability to perform a cost-benefit analysis and account for all spending charges each day
- resolve escalated guest and homeowner concerns
- establish and maintain open collaborative relationships with fellow team members and your management team
- provide cross-coverage for your manager or peers when necessary
skills and qualifications:
- technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
- professional in all forms of Communicatons such as email, phone calls, video calls and texts
- ability to work well under pressure in an agile fast-paced environment
- excellent time management skills with the ability to change activity frequently and cope with interruptions
- highly responsive and reliable
- strong attention to detail
- prior housekeeping and vacation homes experience is a plus
- adhere to all company policies and procedures
work environment and physical demands
- availability to work Sunday through Saturday, early mornings and evenings as needed.
- traveling between worksites / portfolio of homes is frequent
- occasional need to perform housekeeping and maintenance duties
- ability to stand, sit and walk for an extended period of time
- reach overhead and below the waist
- regularly push, pull and lift up to 25 pounds
- occasionally lift or move up to 50 pounds
- bend stoop squat kneels and twist
Company Description- handling guests: maintaining positive relationships with guests addressing concerns and ensuring satisfaction.
- property maintenance: ensuring the home is maintained with handy work needed here and there.
- conducting inspections: inspections done on departures and arrivals to ensure the homes cleanliness and maintenance are ready to go for upcoming guests.
Company Description
- handling guests: maintaining positive relationships with guests addressing concerns and ensuring satisfaction.\r\n- property maintenance: ensuring the home is maintained with handy work needed here and there.\r\n- conducting inspections: inspections done on departures and arrivals to ensure the homes cleanliness and maintenance are ready to go for upcoming guests.