Job Description
Job Description
Billing Specialist
Location: f.a.c.e.s.
Reports To: CEO
Status: Full-Time
About the Role
f.a.c.e.s. is seeking an experienced Billing Specialist to join our team. This position is responsible for the accurate and timely processing of all billing, collections, accounts receivable, and related financial tasks. The ideal candidate will have a minimum of 3 years of experience using QuickBooks Online, excellent organizational skills, and a strong commitment to accuracy and confidentiality.
The Billing Specialist plays a key role in maintaining efficient financial operations by managing both private client and contract billing (including ChildNet and FSB), ensuring compliance with contract provisions, and maintaining clear communication with independent contractors (Supervision Specialists).
Key Responsibilities
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Process billing, collections, and accounts receivable transactions accurately and on time
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Track and invoice private client services daily
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Prepare and manage invoicing for contract clients such as ChildNet and FSB
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Maintain organized financial records and ensure compliance with contract and company policies
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Communicate and coordinate billing details with independent contractors (Supervision Specialists)
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Identify, investigate, and resolve billing discrepancies or payment issues promptly
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Collaborate with clients, employees, and contractors to ensure smooth billing operations
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Handle sensitive financial information with discretion and integrity
Qualifications
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Minimum 3 years of experience using QuickBooks Online
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Proven experience in billing, collections, and accounts receivable
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Strong organizational and time management skills
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Excellent attention to detail and accuracy
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Effective communication and problem-solving abilities
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Ability to manage confidential information with professionalism
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Proficiency in Microsoft Office Suite (especially Excel)
Why Join Us
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Meaningful work supporting a mission-driven organization
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Collaborative and professional work environment
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Opportunities for growth and skill development