Job Description
Job Description
Front Desk Receptionist
DermWorks – Boutique Dermatology Practice
Location: Boca Raton, FL
Employment Type: Full-time / Part-time
About DermWorks
DermWorks is a boutique, patient-centered dermatology practice dedicated to delivering exceptional medical and cosmetic skin care in a warm, modern, and welcoming environment. We pride ourselves on outstanding service, attention to detail, and creating an elevated experience for every patient who walks through our doors.
Position Overview
We are seeking a polished, professional, and experienced Front Desk Receptionist to be the face of our practice. This role is essential to ensuring a seamless patient experience from check-in to check-out. The ideal candidate is friendly, organized, detail-oriented, and comfortable working in a fast-paced dermatology or medical aesthetics setting.
Key Responsibilities
- Greet patients warmly and professionally, providing a high-end concierge-style experience
- Manage appointment scheduling, confirmations, and follow-ups
- Check patients in and out efficiently while maintaining patient privacy and HIPAA compliance
- Verify insurance, collect copays, and process payments accurately
- Answer phone calls, emails, and patient inquiries with professionalism and empathy
- Maintain accurate patient records in the EMR system
- Coordinate with clinical staff to ensure smooth patient flow
- Handle prior authorizations, referrals, and basic insurance inquiries as needed
- Maintain a clean, organized, and welcoming front desk and waiting area
- Assist with retail product sales and patient education when appropriate
Qualifications
- Previous experience in a dermatology, medical, or aesthetic practice required
- Strong interpersonal and communication skills
- Professional appearance and demeanor aligned with a boutique practice
- Excellent organizational and multitasking abilities
- Comfortable using EMR systems and basic office technology
- Ability to remain calm, courteous, and efficient in a busy clinical environment
- Knowledge of dermatology services, cosmetic treatments, and skincare products is a plus
What We Offer
- A beautiful, supportive, and team-oriented work environment
- Competitive compensation based on experience
- Employee discounts on skincare and treatments
- Opportunity to grow within a respected boutique dermatology practice
How to Apply
Please submit your resume and a brief cover letter explaining your experience and interest in joining DermWorks.