Surgical Coordinator

Job Description

Job DescriptionHere’s a job description for a Surgical Coordinator position that includes experience using eClinicalWorks (eCW), a widely-used Electronic Health Record (EHR) system:

Job Title: Surgical Coordinator

Location: Drg Pain and Orthopedics
Department: Surgical Services / Medical Office
Reports to: Practice Manager / Physician

Job Summary:

We are seeking an organized and detail-oriented Surgical Coordinator with experience in eClinicalWorks (eCW) to join our healthcare team. The Surgical Coordinator is responsible for managing all aspects of the surgical scheduling process, acting as a liaison between patients, surgeons, hospitals, and insurance providers. This role ensures a smooth pre-operative and post-operative experience for patients while maintaining accurate records and communication within the eCW system.

Key Responsibilities:

• Coordinate and schedule surgeries, pre-operative testing, and post-operative follow-ups using eClinicalWorks (eCW)
  
  
• Obtain and verify insurance authorizations and pre-certifications for procedures
  
  
• Serve as the primary contact for patients regarding surgical instructions, prep, and follow-up
  
  
• Communicate with surgical teams, hospital schedulers, anesthesiologists, and other medical staff to ensure accurate and timely procedure planning
  
  
• Document all communications, appointments, and surgical details in eCW
  
  
• Ensure all pre-surgical documentation, labs, imaging, and clearances are obtained and uploaded to patient records
  
  
• Educate patients on their procedure, including fasting requirements, medication instructions, and arrival times
  
  
• Track and manage surgery calendars, cancellations, reschedules, and surgeon availability
  
  
• Maintain HIPAA compliance and patient confidentiality at all times
  
  
• Assist with administrative and clinical duties as needed
  
  

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
  
  
• 2+ years of experience in surgical scheduling or medical office coordination
  
  
• Proficient in eClinicalWorks (eCW) for scheduling, documentation, and communication
  
  
• Knowledge of medical terminology and surgical procedures
  
  
• Familiarity with insurance verification and authorization processes
  
  
• Excellent organizational, time management, and communication skills
  
  
• Ability to multitask and work independently in a fast-paced environment
  
  
• Bilingual (English/Spanish) is a plus
  
  

Work Schedule:

Full-time, Monday – Friday, 8-4

Compensation:

[Include salary range or state that it’s based on experience + benefits, PTO, etc.]

Let me know if you want this adapted for a specific surgical specialty (like orthopedics, ENT, plastic surgery, etc.) or formatted for a resume or job posting site.