Front Desk Receptionist

Job Description

Job Description

Job Title: Front Desk Receptionist – Member Services

Location: Fort Lauderdale, Onsite 5 days per week

Employment Type: Full-Time

Compensation: $18-20 per hour

Summary

My client is seeking a front desk specialist to assist with member services. The primary responsibility is to assist members with immediate needs and requests. Are you eager to grow in a fast-paced, industry-leading company? Use your positive attitude and excellent customer services skills to provide a responsive, high level of service to all members and teammates.

Key Responsibilities

· Develop and maintain friendly working relationships with staff, members, and guests

· Deal with conflict resolution in an effective and courteous manner

· Respond to member questions and requests via phone, email or in-person

· Reconcile daily cash, credit and check payments

· Follow up on past due balances

· Routine administrative tasks

· Work overtime when required

Safety Responsibilities

· Follow all safety and environmental rules

· Complete necessary safety training courses

· Wear proper personal protective equipment as required

Requirements

· High school diploma or equivalent

· Prior marina or hospitality experience preferred

· 1+ years of customer service experience

· Proficiency in Microsoft Office

Desired Traits

· Self-motivated and goal-oriented

· High integrity and professionalism

· Treat others with dignity and respect

· Effective communicator

· Ability to seek out new and better processes

· Ability to adapt quickly to changing priorities in order to meet the needs of the members