Job Description
Job Description
Job Summary:
Responsible for the management and appropriate handling of the cash register, assisting and greeting ReStore customers, and providing administrative support as directed. May perform a variety of tasks including cleaning, pricing and stocking merchandise, research, pricing data, information database updates and store performance reporting. Assists ReStore customers, volunteers or homebuyers in any way needed to ensure a positive experience. This position requires excellent interpersonal and customer service skills, ability to use professional values and ethics to effectively interact with people of diverse backgrounds, sound money management skills, and a commitment to First Coast Habitat for Humanity’s mission, vision and values.
Essential Job Duties and Responsibilities:
- Greet customers and provide them with information regarding products and services.
- Provide outstanding telephone assistance and customer service.
- Operate cash register with accuracy and do not leave cash register unattended.
- Maintain highest level of accuracy in cash handling during transactions.
- Verify cash in till before and after shift to assist to ensure accuracy.
- Complete sold tickets for sales.
- Maintain awareness of pricing of merchandise and direct inquiries correctly.
- Properly bag or package sold merchandise.
- Keep front of store and cashier area clean and tidy.
- Price, organize and display merchandise as directed.
- Call for assistance to help customers out the door with purchases (if needed).
- Practice good use of store policies and volunteer guidelines including safety, security and anti-theft procedures.
- Answer basic questions about Habitat for Humanity and First Coast Habitat for Humanity.
- Provide tax-receipt form to donors as needed.
- Perform clerical duties (i.e. typing, copying, printing, etc.)
- Log manual data into record books.
- Perform additional duties as required and directed.
Education, Experience, and Job Requirements:
- Minimum of 6 months experience in a cashier or customer service role.
- Bi-lingual (English/Spanish) preferred.
- Excellent interpersonal and customer service skills.
- Attention to detail and a strong sense of urgency.
- Technology proficiency to include register and basic computer use.
- Able to successfully pass a background and drug screening.
- Authorized to legally work in the United States of America.
This is a part-time position with shifts assigned during our store open hours of 9am to 6pm Monday thru Saturday and 12pm to 5pm on Sunday.