Job Description
Job Description
**Job Title: Bellman - Part Time (Wednesday & Thursday)**
AC & Element Miami DT.
Position Type: Part-Time
**Schedule:** Wednesday & Thursday
Job Summary:
We are seeking a personable and efficient Bellman to join our team at AC & Element Miami DT Hotels. The Bellman is an essential part of our guest services team, responsible for providing a warm welcome and exceptional service to our guests upon their arrival and departure. This position requires strong communication skills, a commitment to guest satisfaction, and the ability to work in a fast-paced environment.
Key Responsibilities:
- **Guest Assistance:** Greet guests with a warm and friendly demeanor as they arrive and depart. Offer assistance with luggage and personal belongings.
- **Luggage Transportation:** Safely transport guest luggage to and from guest rooms, ensuring proper handling to avoid damage.
- **Information Provider:** Answer questions and provide information about the hotel services, amenities, and local attractions to enhance the guest experience.
- **Maintaining Areas:** Keep the lobby and bell area clean and organized. Ensure that luggage carts and other equipment are properly maintained.
- **Collaboration:** Work closely with other hotel departments, including front desk, housekeeping, and maintenance, to ensure efficient operations and to fulfill guest requests.
- **Safety Compliance:** Adhere to all safety and security procedures, including lifting techniques and handling of guest property.
Qualifications:
- **Experience:** Previous experience in a customer service role, preferably in the hospitality industry, is a plus.
- **Skills:** Strong interpersonal and communication skills. Ability to work efficiently and engage with guests in a friendly and professional manner.
- **Physical Requirements:** Must be able to lift and carry heavy luggage (50 lbs or more), stand for long periods, and navigate stairs and other surfaces.
- **Availability:** Must be available to work on Wednesday and Thursday, with flexibility to cover additional shifts if necessary.
- **Professional Appearance:** Must maintain a neat and professional appearance in accordance with company standards.
### Benefits:
- Competitive hourly wage.
- Employee discounts on accommodations.
- Opportunity to gain experience in a dynamic hospitality environment.
- Flexible scheduling options.
If you are a motivated and guest-oriented individual who enjoys providing exceptional service, we invite you to apply for the Bellman position at AC & Element Miami DT. Join our team and be part of creating memorable experiences for our guests!
AC & Element Miami DT, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**