Job Description
Job Description
We are looking for a Legal Intake Specialist for a well-established stable Personal Injury Law Firm. This position is responsible for handling initial calls from prospective clients. This is a permanent full-time position.
Monday - Friday in office, hours are 10:30 am - 7 pm daily
Training provided!
$19.00 hr.
Your specific duties will include:
- Create a positive and professional first impression on behalf of the firm.
- Answer and screen calls/emails from prospective clients
- Assist prospective clients by collecting information, answering questions, and relaying messages
- Schedule appointments and assist clients with electronic signatures
- Create accurate and detailed intake summaries
- Input key client and intake data into the firm's database
- Work with dedicated attorneys and management to ensure a best-in-class client experience
- Ability to provide excellent client service by communicating clearly and professionally
- Ability to meet daily, weekly, and monthly team goals as they pertain to client service metrics
Skills:
- Call Center experience is required
- Demonstrable and verifiable sales ability
- Punctuality and attention to detail are a must
- Ability to work under pressure
- Ability to deal with a high volume of calls
- Previous experience in a law office (preferred but not required)
- Familiarity with phone call handling/routing
- Strong organizational and follow-up skills
- Ability to thrive in a fast-paced environment
- Sales and customer service experience
Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Company DescriptionWorkway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
Company Description
Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.