Job Description
Job Description
The Aielli Group is seeking a highly motivated and results-oriented Assistant Manager to oversee daily restaurant operations within our organization. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a strategic mindset to ensure the achievement of organizational objectives. The Restaurant Assistant Manager will be challenged daily to deliver an exceptional dining experience while delegating and teaching a team in a fast-paced environment. This role requires the ability to foster a positive team environment, develop employees, and drive performance excellence.
Key Responsibilities
- Coordinate and manage daily restaurant operations.
- Deliver superior service and maximize customer satisfaction; motivate staff to do the same.
- Respond efficiently and accurately to customer inquiries and complaints.
- Maintain a positive restaurant culture.
- Train new and current employees on proper customer service and steps of service practices.
- Organize and supervise staff schedules, ensure appropriate staffing.
- Promote the brand in the community through word-of-mouth and restaurant events.
- Recommend methods for reaching a broader audience.
- Maintain health and safety standards.
- General administration.
- Enforce workplace policies and protocols.
This job description is not intended to be all-inclusive. The FOH manager may perform other related duties to meet the ongoing needs of the restaurant.
Leadership, Team Management & Qualifications
- Previous experience in restaurant management.
- Extensive food and beverage knowledge with the ability to recall ingredients to inform customers and waitstaff.
- Wine knowledge: with ability to expand and grow wine knowledge.
- Proven customer experience skillset and the ability to teach that skillset to staff.
- Strong motivational, leadership and people skills.
- Experience using restaurant management software.
- Ability to represent our brand in a professional way.
Employee Benefits
- Health Insurance
- Vision
- Dental
- 401K
- Life Insurance
- Generous PTO
- Employee Discounts
Shift
- Day & Evening Shift
- Sunday-Saturday
- Holidays
*Compensation based on experience