Job Description
Job DescriptionSalary: DOE $21.33 - $35.83
SUMMARY - Responsible position providing for the safety, health and welfare of the community through enforcement of building, zoning, housing, fire safety, environmental and other codes and ordinances. Performs a variety of inspections in enforcing City codes; requires the use of independent judgment, discretion and diplomacy.
This position initially will work 8:30 a.m. - 5:00 p.m. during probationary period and will then be assigned to the 10:30 a.m. 7:00 p.m. shift and may also require weekend work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures the safety, health and general welfare of the public through compliance with code requirements.
Performs a variety of field and office work in support of the Citys local code enforcement
program; responds to complaints, enforces and inspects for violations of City Codes, Standard Housing Code, Standard Unsafe Building Abatement Code, International Property Maintenance Code, Land Development Regulations (LDR), and other matters of public concern. Violations include, but are not limited to: overgrown lots, abandoned vehicles, trash and debris. With the assistance of the Building Official, Building Inspector, and/or Fire inspector, initiates code enforcement proceedings in respect to violations of the Florida Building Code and the Florida Fire Prevention Code. Initiates enforcement procedures pursuant to F.S. 162 and conducts follow-up inspections to ensure compliance. Duties include researching code requirements, notifying owners of violations, issuing Civil Citations, monitoring compliance time, and monitoring foreclosed properties.
Receives and responds to citizen complaints and reports from other agencies and departments on alleged violations of the City code and related municipal codes and ordinances; interviews complainant and witnesses if possible; conducts investigations and provides recommendations for resolution.
Conducts regular patrol and field investigations of various properties/areas throughout the City for visible violations including but not limited to alterations and work requiring permit issuance; attempts to make contact at the residence or business in order to resolve violation; issues and posts warning notices, notices of violation, corrective notices, orders to comply, and related documentation for code violations; schedules and performs all follow-up functions to gain compliance including letters, inspections, calls, meetings, discussions to ensure compliance with appropriate codes and ordinances. Prepares evidence in support of legal actions taken by the City; appears and presents before the Special Magistrate in public hearings as necessary; testifies at hearings and in court proceedings as required.
Maintains accurate documentation and case files on all investigations, inspections, enforcement actions, and other job-related activities including accurate and detailed information regarding code enforcement activity to substantiate violations; draws diagrams and illustrations and takes photographs.
Prepares a variety of written reports, memos and correspondence related to enforcement activities.
Coordinates with the Building Official or designee, Department Directors, and City Manager or designee to provide support for needed field-related inspections or contacts, or called upon to investigate related matters specific to the needs of those staff/departments.
Attends meetings and serves as a resource to other City departments, general public and outside agencies in the enforcement of the City Ordinances and International Property Maintenance Code; provides research documentation for meetings; interprets and explains City codes and regulations to members of the general public, contractors, business owners and other interested groups in the field, over the counter and on the phone.
Operates a computer database to enter, process and acquire data relative to complaints, inspection sites, and effective code enforcement; researches complaints.
Locates vacant residences and businesses; posts at property if necessary; checks vacant building regularly for vagrants, transients and other forms of safety health issues.
Makes contact with businesses which have failed to secure or renew a Business Tax Receipt, or which may need an inspection specific to their BTR records, in conjunction with the City Business Tax Receipt Office.
Assists in maintaining the Citys Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP) rating.
Assists with implementation of the Citys Interlocal Agreement with Brevard County related to E911 addressing.
Is a member of the on-call Damage Assessment Team and performs inspections relating to emergency response situations and/or assists with other disaster relief-oriented duties.
Assists other City Hall Department staff to provide building and customer coverage, and to collaborate with fellow co-workers specific to matters which relate back to code implementation in a team-orientated manner.
Assists with general office duties such as but not limited to: answering phones, assisting residents; responding to Public Records Requests such as lien information; City Codes, rules and regulations; address assignments (new/changes/corrections). Meets with residents, condominium/homeowners associations as requested or assigned.
Maintains a strong commitment to City of Cape Canaveral Organizational Values: Organizational Values
Performs other related work as required.
SUPERVISORY RESPONSIBILITIES - This job has no supervisory responsibilities.
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION and/or EXPERIENCE. High school diploma or equivalent with a minimum of two (2) years of verifiable experience in customer service, building trades, code compliance/enforcement, or law enforcement.
Experience in governmental customer service preferred.
CERTIFICATES, LICENSES, REGISTRATIONS. Must possess and maintain a valid Florida Drivers License with an acceptable record.
Florida Association of Code Enforcement (FACE) Level I Certification required within one year of hire (not required for positions assigned exclusively to Vacation Rental duties). Completion of 16 hours of continuing education every two (2) years to maintain certification.
Building Code Inspector certification under Florida Statute 468 is desirable.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements:Ability to walk, stand, climb, balance, stoop, kneel, crouch, crawl, and maneuver in confined spaces or on structural components. Ability to lift and move up to 25 pounds occasionally and up to 10 pounds frequently. Ability to work outdoors in varying weather conditions including heat, humidity, rain, and occasional cold. Visual abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to communicate verbally and hear normal conversation levels.
Work Environment:Frequent public contact and interruptions in workflow. Regular exposure to outdoor conditions and occasional exposure to hostile or confrontational situations. Noise levels range from low to moderate.
Communication & Interpersonal Skills: Ability to communicate clearly and professionally in person, by phone, and in writing. Ability to explain codes, regulations, and procedures with tact, diplomacy, and confidence. Ability to interact effectively with the public, including individuals who may be frustrated, hostile, or under stress. Ability to receive and follow instructions, exchange information, and maintain effective working relationships.
Analytical & Technical Skills: Ability to read and interpret reports, correspondence, maps, diagrams, and technical instructions. Ability to apply logical reasoning to identify problems, evaluate information, and draw valid conclusions. Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, decimals, and percentages.
Ability to compare, inspect, and evaluate data, structures, and physical conditions for compliance.
Equipment Operation & Motor Skills:Ability to operate a motor vehicle and standard office equipment including computers, keyboards, calculators, copiers, and related devices. Ability to use hand tools, measuring devices, and inspection equipment. Sufficient handeye coordination and manual dexterity to perform inspections and handle equipment safely.
PERFORMANCE INDICATORS
Work Quality & Productivity:Has considerable knowledge of City and departmental rules, regulations, policies and procedures, and the ability to interpret them. Has considerable knowledge of the organization and functions of the Department. Has considerable knowledge of state and local ordinances and codes administered through the Department concerning property zoning. Has a general knowledge of the geographical layout of the City. Performs duties accurately, thoroughly, and in compliance with applicable codes, policies, and procedures. Completes assignments within established deadlines and maintains effective workload management. Produces clear, wellorganized documentation, reports, and correspondence.
Professional Conduct & Teamwork: Demonstrates reliability, accountability, and sound judgment in daily work. Maintains effective working relationships with coworkers, supervisors, other departments, and the public. Responds to inquiries and complaints with professionalism, courtesy, and tact. Contributes to a positive team environment and supports departmental goals.
Attendance:Attends work regularly and adheres to City policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to time and time-off requests.
DecisionMaking & Initiative:Identifies issues promptly and evaluates options using logical and objective reasoning. Seeks guidance when appropriate and researches information to support decisions. Anticipates work needs and takes proactive steps to resolve issues with minimal supervision.
Cooperation:Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with City policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and within the department.
Coordination of Work:Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.
Safety & Compliance: Follows all safety procedures and maintains a clean, orderly work environment. Uses equipment and vehicles safely and responsibly. Ensures inspections and enforcement activities comply with applicable laws, codes, and City standards.