Job Description
Job Description
Apply now: Information Systems Analyst, location is Hybrid. The start date is Nov 18, 2025 or ASAP for this 1-year contract position.
Job Title: Information Systems Analyst
Location-Type: Hybrid (3 days/week onsite in Miami)
Start Date Is: Nov 18, 2025 or ASAP
Duration: 1 year (contract)
Compensation Range: $45-$55/hr
Job Description:
Support end-user hardware, software, and infrastructure across global IT environments by delivering hands-on and remote support, automation, and documentation for the Corporate IT team.
Day-to-Day Responsibilities:
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Troubleshoot and support end-user hardware (laptops, printers), conference room tech, and AV issues
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Maintain IT asset inventory and automate processes using PowerShell
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Provide training and documentation to lower-tier support teams
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Assist higher-tier teams with infrastructure setup and support
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Support regional offices and remote staff provisioning/deprovisioning
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Stay up-to-date on IT tools and contribute to continuous improvement
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Travel up to 5% to local office sites as needed
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Lift equipment up to 50 lbs as part of hands-on support
Requirements:
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Must-Haves:
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Bachelor's degree or equivalent experience
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3 years in customer-facing IT support roles
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3 years supporting Microsoft end-user technologies (Windows, Office, etc.)
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Proficiency with PowerShell scripting
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Excellent troubleshooting and interpersonal communication skills
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Nice-to-Haves:
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Experience with infrastructure (servers, networking equipment)
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Familiarity with ITSM platforms, especially ServiceNow
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ITIL certification
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Spanish-speaking ability
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