Job Description
Job Description
We are a friendly and patient-centered OB/GYN practice looking for a bilingual (English/Spanish) medical receptionist to join our team. The ideal candidate will be responsible for front desk operations, ensuring a smooth and efficient workflow while providing exceptional customer service to patients. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.
Duties
- Greet patients warmly and assist them with the check-in process.
- Answer phones, schedule appointments, and verify insurance.
- Handle patient inquiries and provide clear communication in both English and Spanish.
- Utilize electronic health record systems. Athena.
- Conduct documentation review to ensure all patient records are up-to-date and compliant with regulations.
- Maintain confidentiality of patient information in accordance with HIPAA guidelines.
- Assist in coordinating office activities and support clinical staff as needed.
- Friendly, team-oriented and reliable.
Qualifications
- Fluent in both English and Spanish
- Previous experience as a Medical Receptionist or in a similar role is preferred.
- Excellent communication and organizational skills with ability to multitask effectively in a fast paced environment.
- Proficient in using phone systems and electronic medical records software.
- Attention to detail and commitment to maintaining high standards of accuracy.
- Knowledge of insurance verification processes is a plus.
If you are passionate about providing excellent patient care and thrive in a collaborative environment, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.