Wellness Membership Advisor

Backstretch-South Florida LLC

Coral Springs, FL, USA

Published: 6/14/2022

Retail

Full Time

Job Description

We are seeking a Wellness Membership Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Company DescriptionFounded by a massage therapist, the fundamental core of Elements MassageTM is to provide a truly customized therapeutic massage to every client, every session. By taking the time to listen and communicate with you prior to every session, Elements MassageTM studio therapists can tailor your session to meet your needs. Our studios’ therapists combine their skills and abilities to perform the massage that you want. That’s The Elements Way®.

Company Description

Founded by a massage therapist, the fundamental core of Elements MassageTM is to provide a truly customized therapeutic massage to every client, every session. By taking the time to listen and communicate with you prior to every session, Elements MassageTM studio therapists can tailor your session to meet your needs. Our studios’ therapists combine their skills and abilities to perform the massage that you want. That’s The Elements Way®.