Crushing & Screening Application Manager

Job Description

Job DescriptionSummary of Primary Functions:

The Crushing and Screening Application Manager is the primary contact for account managers and customer support advisors on Kleeman Crushing and Screening Products. This individual will support both the sales process and ensuring overall customer satisfaction. The market manager will work closely with the Deere equipment sales team and develop strong customer relationships as well as have excellent understanding of the market, the product and general crushing & screening business in Florida. This individual will assist the Division Manager in achieving the business plan for the Crushing and Screening business lines. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects, as necessary.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Generate and build strong and lasting business relationships with prospective and existing customers.
• Work with customers and potential customers to provide solutions to their equipment needs.
• Understand specific applications and suggest the correct attachments, screens, media, and mechanical adjustments to optimize machine performance.
• Resolve basic product support issues.
• Report competitive market data and changing market conditions.
• Frequently visit customer facilities and jobsites related to customer support activities.
• Must be available to work nights and weekends as necessary to provide customer support.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Key Competencies

• Problem solving, relationship building and ability to build and maintain customer relationships
• Good knowledge of the Crushing and Screening business and customers’ needs
• Motivated, must work independently and ability to travel overnight.
• Must have a valid driver’s license and good driving record
• Bachelor’s degree preferred with related experience in crushing and screening industry
• Must be proficient in Microsoft Office, business systems and excellent verbal and written communication skills
• Excellent benefits, company vehicle provided

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Valid Drivers License
• Road Building Products experience

Education, Skill, and/or Experience Requirements:

• Bachelor’s Degree preferred with related experience in crushing and screening industry
• High proficiency in customer relationship skills.
• Organization and communication skills must be highly developed.
• Computer skills need to be broad based.
• Must be able to travel and stay overnight as required.
• Must be available 24/7 for customer assistance calls.

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra, statistics, and geometry.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, and color vision.

We’re an Equal Employment Opportunity and Affirmative Action Employer

Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Notice to Applicants: We participate in E-Verify in the United States.

Drug Free and Alcohol-Free Workplace Notice.

Dobbs Equipment is an Equal Opportunity and At-Will Employer.