Job Description
Job DescriptionDescription:
The Doubletree West Palm Beach Airport hotel is looking for fun, ambitious, customer service-oriented Night Auditor to join our Front Office Team. If you have a passion to serve while having fun, meeting new people, then this is the career for you!
Administrative
· Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
· Run audit reports and journals from all credit card and computer systems.
· Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
Supportive
· Make corrections and adjustments and handle any computer issues that may arise.
· Ensure all reports and back-up vouchers are complete and filed properly.
· Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
· Review and correct discrepancies in the Front Desk System.
· Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
· Ability to communicate effectively with guests, vendors, and other associates.
· Ability to adhere to all applicable Federal, state, local, safety, and health standards.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
· Ability to accurately reports information.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required Hotel meetings.
Requirements:
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned by the immediate supervisor or General Manager.
Stepstone Hospitality and the Courtyard Gulfport Beachfront Hotel are Equal Opportunity Employers EOE/M/F/D/V