Retail Associate - Racquets Shop
Job Description
Job Description
BallenIsles Country Club is excited to announce a unique opportunity for a personable and organized Retail Associate to join our Racquets Team. This individual will serve as the front-line representative of the Racquets Shop, providing exceptional customer service to members and guests while supporting the daily operations of the facility.
Qualified candidates should have a general knowledge of tennis and pickleball, including related terminology.
KEY RESPONSIBILITIES:
· Greet members and guests in a courteous, professional manner.
· Assist members and guests with product selection (racquets, paddles, apparel, accessories).
· Operate the POS system for sales, returns, and exchanges.
· Answer phone calls and respond to member inquiries.
· Perform opening and closing procedures for the shop as determined by management.
· Schedule court reservations for tennis and pickleball, including lessons, clinics, and special events — both in person and over the phone.
· Assist management with rotating stock and creating visually appealing displays.
· Restock merchandise as needed.
· Help with general cleaning and tidiness of the shop.
· Assist management with monthly physical inventory.
· Provide members and guests with demo racquets and paddles upon request, and follow up on outstanding equipment.
· Stay informed about current merchandise, sales, and promotional events (e.g., trunk shows).
· Perform other duties as assigned.
· Incorporate safe work practices into daily performance.
EDUCATION/EXPERIENCE:
High School diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.
PHYSICAL DEMANDS:
· Frequently stands, talks, hears, and uses hands to handle merchandise.
· Regularly walks, sits, climbs, balances, stoops, and kneels.
· Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
CERTIFICATES/LICENSES:
None required.
JOBK KNOWLEDGE, SKILLS, AND ABILITY PREFERENCES:
· Ability to read and speak English may be required to perform job duties effectively (e.g., to communicate with members, co-workers, and to understand procedures/manuals written in English).
· Interest in or knowledge of tennis and pickleball.
· Retail sales experience preferred.
· Strong interpersonal and communication skills.
· Ability to work flexible hours, including weekends and holidays.
· Basic computer skills and familiarity with POS systems.
· Availability to work at least one day per weekend.
BENEFITS:
· Complimentary on-duty meals.
· Comprehensive employee benefits package.
· Employee discounts on merchandise.
Company DescriptionAbout BallenIsles Country Club
BallenIsles Country Club is located in the heart of Palm Beach Gardens, Florida, situated on 1,300 magnificent acres. This private member-owned club was founded in 1963 and is home to 1,575 member families. The Grand Clubhouse features 115,000 square feet of luxurious space; three championship golf courses with 54 holes of golf; a world-class 23-court tennis complex including an exhibition tennis court and pickleball courts; and a state-of-the-art Sports Complex with a full-service salon and spa, fitness center, Pilates and spin studios and resort-style swimming pool. Our six dining venues are noted for their variety of offerings from casual poolside dining to upscale global cuisine and exceptional catering and social events.
BallenIsles is open 7 days a week, 12 months per year, offering an array of best-in-class amenities and services. BallenIsles is honored to be designated as one of America’s Healthiest Clubs, a 5-Star Platinum Club of America, Audubon International Certified, CMAA International Wine Society recipient, The Association of Golf Merchandisers Platinum Award recipient, a Distinguished Club by Board Room Magazine and awarded Best Country Club of Palm Beach County.
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
Company Description
About BallenIsles Country Club\r\nBallenIsles Country Club is located in the heart of Palm Beach Gardens, Florida, situated on 1,300 magnificent acres. This private member-owned club was founded in 1963 and is home to 1,575 member families. The Grand Clubhouse features 115,000 square feet of luxurious space; three championship golf courses with 54 holes of golf; a world-class 23-court tennis complex including an exhibition tennis court and pickleball courts; and a state-of-the-art Sports Complex with a full-service salon and spa, fitness center, Pilates and spin studios and resort-style swimming pool. Our six dining venues are noted for their variety of offerings from casual poolside dining to upscale global cuisine and exceptional catering and social events. \r\n\r\nBallenIsles is open 7 days a week, 12 months per year, offering an array of best-in-class amenities and services. BallenIsles is honored to be designated as one of America’s Healthiest Clubs, a 5-Star Platinum Club of America, Audubon International Certified, CMAA International Wine Society recipient, The Association of Golf Merchandisers Platinum Award recipient, a Distinguished Club by Board Room Magazine and awarded Best Country Club of Palm Beach County.\r\n\r\n\r\nAbout Troon \r\nTroon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.