Front Office Administrative Assistant

Computech Corporation

St. Petersburg, FL 33716, USA

Published: 6/14/2022

Travel & Tourism

Full Time

Job Description

Position: Customer Experience Coordinator
Location: Onsite – St. Petersburg
Duration: 3–6 Months (with possible extension or temp-to-hire)
Schedule: Monday – Friday | 7:30 AM – 4:30 PM (with flexibility for meetings, customers & events)

Overview:

The Customer Experience Coordinator plays a key role in creating a welcoming and professional environment for all visitors and supporting the Environmental, Health, Safety & Security (EHS&S) team. This position ensures smooth front-desk operations, visitor management, administrative support, and compliance with safety and security protocols in line with standards.

Key Responsibilities:

Reception & Visitor Management:

Greet and direct all clients, visitors, and vendors courteously and efficiently.
Manage the reception area and serve as the main contact point for incoming guests.
Monitor meeting room bookings via Outlook and ensure proper visitor escorting protocols are followed.
Create visitor badges and ensure CDAs (Confidential Disclosure Agreements) are in place and submitted.
Answer incoming calls, retrieve and respond to voicemails, and redirect inquiries appropriately.

Administrative Support:

Manage mailroom operations, including sorting/distributing mail and handling FedEx/UPS shipments.
Order and arrange refreshments for business meetings, audits, and site visits.
Maintain front office supplies, including coffee stations and printer paper/toner.
Assist with creating, editing, and managing correspondence using Microsoft Office tools.

Security & Safety Support:

Enter safety concerns into the Intelex system and support emergency drill coordination.
Assist the Site Security Leader with badge access and system administration.
Monitor activity in the reception area, report suspicious behavior, and uphold security protocols.
Maintain and distribute visitor brochures and other front gate materials.

Qualifications & Skills:

Education: High school diploma required; Bachelor’s degree preferred.
Experience:
- 1–2 years of customer service experience required.
- 3–5 years of experience in a security or safety-related role preferred.
Technical Skills:
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Access).
- Intermediate to advanced computer and system navigation skills.
Core Competencies:
- Strong verbal and written communication skills.
- Professional demeanor and strong interpersonal abilities.
- Excellent organizational, time management, and prioritization skills.
- Self-motivated, reliable, and able to work independently or as part of a team.

Company DescriptionComputech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.

Company Description

Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.